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“So disappointed!”
1 of 5 bubbles Review of Grand Lake Brewing Taphouse - CLOSED

Grand Lake Brewing Taphouse
Cuisines: American, Bar, Vietnamese
Dining options: Dinner, Seating, Serves Alcohol, Waitstaff
Restaurant details
Dining options: Dinner, Seating, Serves Alcohol, Waitstaff
Thornton, Colorado
Level Contributor
28 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“So disappointed!”
Reviewed June 28, 2012

After having very good beer, food and service at their downtown location last summer we were really looking forward to having at good experience at the new site. We were waited on by a totally inept and spacey??? man masquerading as both a waiter and a bartender. When our beers, (good), were finally delivered he slopped them all over our table - same thing for the people at the table next to us. Sadly for them it went on one of the guests and one of men's caps. Clueless. The apparent manager also stopped by to encourage the purchase of their logo glasses. He told us they don't serve in these glasses as the customers might "make off with them" - poor opinion of his customers. Our "waiter" had taken our food order by then only to return 15 or 20 minutes later to ask if we were going to just drink or if we wanted to order some food????? We reminded him of our order, he wandered off in search of our food, returned with his entire thumb in a bowl of soup, which he then spilled at least a fourth of all over the table, and a chair. The other entree was warm at best and dry. Are we being punked? He then went off in search of tableware and our salads. On his return we asked to see the manager, waited ten or fifteen minutes for him, gave up, paid for our beers, left the food untouched and were happy to leave - wondering if we should alert the people about to enter. Won't be able to give them another try.

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank CarpJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

34 reviews from our community

Visitor rating
    11
    9
    6
    2
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Raleigh, North Carolina
Level Contributor
58 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Great beer and great food”
Reviewed June 19, 2012

I stopped here for a quick lunch and was served enough food for it to be dinner as well. The special of the day was a steak quesadilla, and it was huge! After stuffing my face with this masterpiece of mexican cooking, I washed it down with a pale ale that was perfectly refreshing on a warm afternoon.

I wish I had more time in the area, as I could easily have found myself paying multiple visits to this taphouse. So many beers, so little time...

Visited June 2012
Helpful?
Thank gonuts4donuts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Poor service”
Reviewed May 29, 2012

Very bad experience on Memorial Day weekend. You'd think they'd have an experienced staff for the kickoff weekend to the summer.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Olsop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado, United States
Level Contributor
3 reviews
3 restaurant reviews
“Really??”
Reviewed February 20, 2012

We arrived at the Taphouse about 7:30 on Saturday night. Parking lot was full, but there were a lot of empty tables visible from the "please wait to be seated" sign. We waited over f 5 minutes, had several people look our way, but none venture our direction. Having already been turned away from one restaurant in Grand Lake after being told that it would take forever to serve us, we were in search of GOOD service. No one ever spoke to us, so we left and went home and cooked dinner.

  • Visited February 2012
    • Atmosphere
    • Service
Helpful?
Thank Sharon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrow
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Love this place”
Reviewed January 30, 2012

This used to be Caroline's but is still good. Good beer Friendly Would recommend

  • Visited August 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank battrouble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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