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“Fantastic hotel! Fantastic staff!”

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Fairfield Inn & Suites Grand Junction Downtown/Historic Main Street
Ranked #14 of 28 Hotels in Grand Junction
Reviewed April 29, 2013

Just returned from staying at the Fairfield Inn in Grand Junction for 2 nights and would gladly stay again. The checkin was incredibly easy and fast. The room was wonderful, large, clean and the bed was wonderful! It was in a perfect location. It was a very very short walk to lots of shops, a City Market right across the street and beautiful views of the Colorado National Monument, especially at sunset. The pool area was clean and well maintained. Anything you needed was immediately taken care of with a smile and all the staff was very personable. Would definately recommend to anyone and will most definately stay again.

  • Stayed: April 2013, traveled as a couple
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Thank scotlandillinois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg B, General Manager at Fairfield Inn & Suites Grand Junction Downtown/Historic Main Street, responded to this reviewResponded May 1, 2013

Thank You so much for the feedback! I immediately printed out your response on Trip Advisor and shared it with the entire staff. We look forward to days when the customers take the time to tell us how we are doing, and when the response is like yours we definately celebrate success! We hope that you will return again soon and when you do we would love to say hello.

Sincerely
Greg Brunet
General Manager

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Reviews (192)
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156 - 162 of 192 reviews

Reviewed April 22, 2013

The Fairfield Inn is what you would expect from a Marriott property. The location in downtown is convenient to shops and dining. The beds are Temperpedic which are a plus. What is not expected is the lame $5 parking fee that is added to your bill. You can go over to the SpringHill Suites across the street and get the same great room for the same price w/o the parking fee. Travelers unite!

Room Tip: Elite Marriott members can get a room upgrade.
  • Stayed: April 2013, traveled with family
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1  Thank ColoradoCoach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg B, General Manager at Fairfield Inn & Suites Grand Junction Downtown/Historic Main Street, responded to this reviewResponded April 23, 2013

Colorado Coach,

Thank you so much for taking the time to give us feedback on your stay. The Tempur-Pedic beds are always a hit and we are happy that you enjoyed them. As for the parking we make every attempt to keep the parking charge affordable in a Downtown Urban Setting with many many amenities within walking distance. Our staff loves to hear how much our guest enjoyed their stay and really look forward to them coming back again.

Sincerely

Greg Brunet
General Manager

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Reviewed March 29, 2013

We stayed here three nights in late March of 2013. Downtown GJ is fantastic! Hotel is close to City Market and walking to many restaurants and shops. The hotel itself is clean and staff professional. Breakfast is convenient and delicious. Temperpedic beds were fun to try out. The kids were in the pool and outdoor hot tub every day and the adults used the workout room daily. We had a king suite with kids on pull out couch and parents in the bedroom. I liked having a living room with a dining table, full size fridge and sink. I loved the bathroom with a stand alone shower with glass enclosure. It was a beautiful room.

  • Stayed: March 2013, traveled with family
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Thank Ellen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg B, General Manager at Fairfield Inn & Suites Grand Junction Downtown/Historic Main Street, responded to this reviewResponded April 16, 2013

Ellen,
I really appreicate you taking the time to fill out a comment on Trip Advisor. I saw that you really enjoyed the downtown area and the tempur-pedic beds! We are always happy to make the accomodation! We hope your 3 day stay was more than you expected and we hope you return to Grand Junction again soon.

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Reviewed March 15, 2013

We stayed here one night. It is updated in a perfect chic and modern way! I love the layout, the color scheme, and the room. All staff were friendly, accomodating and helpful. The breakfast was fantastic. The bed super comfortable-tempupedic! Ahh, great night's sleep! The pool area was adequate. The fitness room is very tiny, but the equipment is new and nice! Across the street, at the Springhill Suites, is a happy hour, which we received coupons for from Fairfield!

Room Tip: Try for the top floor.
  • Stayed: March 2013, traveled as a couple
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3  Thank greecelightning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2013

This hotel is right downtown and is within walking distance of several good restaurants, a super market and coffee shops. I wish that I had stayed here more than one night.
The beds were all Temperpedic and was very comfortable. The staff was superb from start to finish.

  • Stayed: February 2013, traveled on business
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3  Thank SteveParker116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2013

Stayed at the Marriott Fairfield for one night on our way home from Arizona. Exterior - The hotel is located in the historic downtown of Grand Junction. There is ample parking with a well lit lot. The hotel appears fairly new and is very clean. The room was very large and was well stocked with bathroom items. Our room had Tempurpedic beds, which you either love them or hate them. I have lower back problems that require a firm setting and I hate these beds.

The lobby was welcoming and the morning breakfast was well stocked with a great selection of breakfast items in the morning to include scrambled eggs, sausage, biscuits/gravy, coffee, etc. Although we did not use the swimming pool, it looked well kept. The exercise equipment was up-to-date and functioning properly.

  • Stayed: December 2012, traveled with family
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2  Thank KansasJayhawkers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg B, Manager at Fairfield Inn & Suites Grand Junction Downtown/Historic Main Street, responded to this reviewResponded January 11, 2013

Thank You so much for your visit and your wonderful feedback on our hotel. It always make my day when someone takes the time to give us feedback! We really appreciate the fact that you choose the Fairfield Downtown. I hope your visit to the downtown area was wonderful and we look forward to your return visit. And if you decide you would like a more comfortable bed next time please don't hesitate to ask, we do have a sister property next door and they would love to accomodate you as well. Thank you again!

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Reviewed December 29, 2012

We had reserved a smaller 1 bdrm king suite and requested the ground floor. We were originally given room 102 which faces the pool/courtyard rather than the parking lot. It had a separate bedroom, small kitchen with full fridge, dishwasher, microwave, plates, glasses and silverware. Very much like a residence inn. Even though we had not requested an accessible room, that is what we received. The kitchen cabinets are very low and the shower had two shower heads (the handheld shower head can not be turned off) and a sitting stool for the shower. Not too big of issues but I still do not like to be given an accessible room unless that is what I booked. I consider this a downgrade from the room I had booked.
The problems with room 102:
1. There was garbage in a waste basket when we first checked in
2. The window coverings are almost impossible to open/close because they stick
3. There is no handle inside of the shower so it was nearly impossible to take a shower without getting water all over the floor.
4. No coffee table in front of the sofa

I requested a new room and stated the reason was the shower. Keona, the front desk clerk did not ask what was wrong with the first room so necessary repairs could be made before the next guest checked in. There were not many king rooms available so we were told a room would be available later on that day and Keona would keep an eye on rooms for us.

We stopped by the front desk before going to lunch to check on our room transfer. Keona looked and said the 4th floor room was no longer available and there were no other rooms. Eventually he said he had a deluxe king on the ground floor but we would have to pay $20 more a night for that room. I was grateful for getting a new room but did not feel we should have had to pay extra for the room because the 4th floor room had not been held for us. Also, it is typical to give guests at least a one step upgrade on rooms - especially since we are silver members of Marriott rewards. However, this courtesy was not given it us. We did negotiate the rate down to $10 more per night.
The new room (106) was very similar to the first room. Again it is an accessible room. If the front desk clerk had inquired more about what I did not like about the first room, he probably would not have recommended another accessible room. Room 106 has a larger kitchen/sitting area which had a large table and chairs for 4. It was nice now to have a place to eat since room 102 did not even have a sofa table. The desk in the new room is attached to the stand where the tv sits. The problem with this is that the desk is maybe 3 1/2 feet tall so it is very uncomfortable. My feet are off the floor if the chair is high enough for the desk. If the chair is at a comfortable height, I am reaching up to the top of the desk. The blinds in this room had the same problem of sticking so they are very difficult to open/close.
Breakfast was better than I expected and includes scrambled eggs, hashbrowns, waffle maker, pre-made breakfast sandwiches that can be microwaved, hard boiled eggs, yogurt, cold cereal, packets of instant oatmeal. And as others have stated, the location in downtown GJ is ideal for walking to restaurants and shopping.
The Springhill Suites across the street and Hampton Inn right next door all have the same owner. Springhill Suites is a very new property and looks nice however they do not have full kitchens. There is a lounge in the Springhill suites and if you want to have a drink there, ask at the Fairfield Inn's front desk for a coupon for a free drink.
Overall, the rooms are very nicely done, granite counters, good lighting, big/plush towels but there are some problems. I did not feel a sincere desire to really understand my needs and find a room that suited my needs. Some of the features in the rooms are not well thought of: desk that is too high to be functional, window coverings that do not open/close, shower door that cannot be closed from the inside. That is too bad because this property is in a great location.

  • Stayed: December 2012, traveled with family
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1  Thank sandid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg B, Manager at Fairfield Inn & Suites Grand Junction Downtown/Historic Main Street, responded to this reviewResponded January 11, 2013

Thank You so much for taking time out to give us feedback on Trip Advisor. I know your stay had many kinks and I used your feedback as training tool to helping us be the best we can. We strive for satisfaction and hope with your end result we met that need. I followed up with the housekeeping staff on some of the training issues, and as great as they are, they sometimes have things that they miss. We do appreciate you staying here and it only helps us to be a better property. Thank You So much! We hope to see you again soon!

Sincerely
Greg Brunet
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Grand Junction Downtown/Historic Main Street

Address: 225 Main St, Grand Junction, CO 81501-7803 (Formerly Fairfield Inn & Suites Downtown / Historic Main Street)
Phone Number:
Location: United States > Colorado > Grand Junction
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Grand Junction
#10 Business Hotel in Grand Junction
Price Range: $110 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Grand Junction Downtown/Historic Main Street 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
All suites property (formerly Main Street Suites) located on Historic Main Street in Downtown Grand Junction. Each suite is equipped with a Swedish Tempurpedic Mattress along with a microwave and mini fridge. Every morning we provide a complimentary deluxe continental breakfast buffet. All of our guest suites and public spaces are equipped with complimentary WiFi. With a variety of things to do, all within walking distance this is Fairfield Inn and Suites is the perfect location for your leisure travelers and convention attendees. Our staff looks forward to making your event a memorable one! We look forward to welcoming you home to Fairfield Inn and Suites Grand Junction Downtown Historic Main Street and providing you with the very best in western hospitality! ... more   less 
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Also Known As:
Main Street Hotel Grand Junction
Hawthorn Suites Grand Junction
Hawthorn Hotel Grand Junction

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