I was very excited to spend my 50th birthday at this ranch... we have been to several ranches or adventure vacations where families mingle and we meet new people. I eagerly booked months early. Today I reread both the website and the reviews to see that the webiste has been revised somewhat and the negative reviews are accurate.
On the positive side... the accomodations are great (newly remodeled... heated floors in bathroom), the food is very good, service in dining room is fantastic, ranch is very clean, good housekeeping and horses are well cared for. Spa is wonderful.. best massage ever! The area and views are incredible; swimming pool area is very nice with hot tub and waterfall.
On the negative side ( similar to other comments) here was our experience...
- The ranch caters to return families - there is definately a very country club clique environment. The few "new families" that we interacted with all felt the same and now I see posted on the website wording " new families should understand how we do things."
- Communication of ranch events was not well managed - the "new families" did not know dinner times and ride logistics on several days.
- The website indicates that there is plenty of time for "families" to gather after dinner but the reality is there is a return guest social/ bar atmosphere that begins during and after dinner and goes later into the night. It was a very different family experience than I expected. If that is what you enjoy; it would be perfect; it was different than I enjoy or expected.
- I was at the ranch for my birthday and was asked 4 times what kind of cake I wanted. This was on booking, on deposit, on check-in and again mid-week. The ranch brought out a cake for a return guest the night before and had the entire adult dining room sing to him. On my birthday there was no mention of a cake and one never appeared. I was also told on check-in that arrangements were made for me to eat with my kids on my birthday (as a family) which also never occured.
- The ranch emphasizes the teen program on the website but teens that are 16/17 (Juniors and Seniors in HS) are grouped with 13 year olds (6th and 7th graders). When my two teens 16.5 years old did not want to attend a camp out in a tent with 13 yearolds I was intilaly told that they had to go to it to get dinner and they could come back in a van about 10pm. When I pushed the ranch agreed to serve us dinner in a card room below the dining room - but made it clear that "teens are not allowed in the dining room." One family successfully got their 17 moved to the adult program mid week. Most families with older teens were the "new families" and we wanted to have the teens join us for dinner.
- There is only 1 family ride and the rest of the week teens ride in teen groups - my 16.5 year olds were in a group of 13 yearolds a few times which was not enjoyable for them. The activities were for young teens and so almost every night the few older teens were in the card room watching a movie or TV.
- The "older" teen program does not appear to be well thought out... an all day ride was the only option one day. Some teens did not want that and there was nothing else. When we requested a group ride (parents and teens who chose not to do the all day ride) it took several conversations to get the barn to arrange it and we felt like we were inconviencing the ranch.
Unfortunately this was not the experience I expected. It is such a nice and beautiful facility but was a disappointment versus what we expected.
- Official Description (provided by the hotel):
- Since 1919 The C Lazy U luxury guest ranch has been celebrated around the world for its rich history, rustic elegance, legendary cuisine and signature 5-Spur Service. There is something for everyone. Kids enjoy adventure & discovery while adults do everything they want, or nothing at all. Corporations & groups enjoy this all inclusive ranch as a simple and secluded retreat destination. ... more less
- Also Known As:
- c Lazy u Ranch Hotel Granby