This hotel address does not exist in Google Maps; or at least it didn't when we were trying to get there. Called more than 6 times for directions and no one answered the phone. Called corporate and they would not help either. Once we got to the hotel (finally after finding a different address on some random web page), the guy at the counter was really nice and helped us in testing out the phones because he said he had not heard it ring since he got there. Turns out someone on staff earlier that day left a phone off the hook somewhere which made it so no one could call in. Please teach your staff how to use a phone! We had the most frustrating 1.5 hours trying to find this dang hotel. Will never ever stay at this location again; would have cancelled it if Hotwire let us. If we did not find the hotel within another 30 minutes we would have had to talk with management and Hotwire to get out of the mess we were in.
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- Also Known As:
- Americinn Hotel And Suites Denver West - Federal Center
- Americinn Hotel & Suites Denver West - Federal Golden
- Comfort Suites Golden
- Golden Comfort Suites