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“Outstanding Hotel - We Couldn't Ask for More!”

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The Golden Hotel, an Ascend Collection hotel
Ranked #2 of 18 Hotels in Golden
Certificate of Excellence
Denver, Colorado
2 reviews
“Outstanding Hotel - We Couldn't Ask for More!”
Reviewed February 2, 2011

The Golden Hotel hosted 110 of our dearest friends and family for our wedding weekend. We couldn't have asked for better quality, service, and attention. The staff was extremely helpful and accommodating. We had many out-of-state guests who were thrilled with the quality of service at The Golden Hotel. The reception was beautiful, and the Golden Staff attended to all of our requests. As the bride, I couldn't ask for more from a hotel. We worked with Melissa who was always one step ahead of us; we were able to sit back and enjoy the night with our friends and family. The waiters and waitresses were on top of it all!! If you're looking to get married in Colorado, I highly suggest looking into The Golden Hotel.

  • Stayed December 2010, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank BethBed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goldenhotel, General Manager at The Golden Hotel, an Ascend Collection hotel, responded to this review, February 11, 2011
We are honored you choose The Golden Hotel for such a momentous occasion as your wedding day! Thank you for all of your amazing comments about our hotel and team. I'm so pleased you were able to relax and enjoy your wedding day. A recommendation to us is the highest form of compliment we can receive so your referral to others considering a Colorado wedding means a great deal to us. Congratulations and we hope to see you in again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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548 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Sagamore Hills, Ohio
Level 6 Contributor
93 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed February 1, 2011

I'll start by saying that the staff at this hotel is incredible. Very friendly, willing to accommodate you--from the front desk to the restaurant--no complaints.
The room was large enough, with all the amenities one could want--from in room coffee to a room safe. The bed was comfy and the TV was a larger flat screen. I had no problem with the room itself.
My problem was with the bathroom. It was poorly laid out. Small, with no storage for toiletries, and the sink was shoved in a tight corner so I kept hitting my elbow! The water pressure was poor and I honestly felt like I was taking a shower in a motor home! All plasticky feeling and small. Instead of shampoo, conditioner and bath soap you are forced to use a contraption on the wall that other people have touched! The whole experience kind of grossed me out. Not a hotel quality bathroom at all.

  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Veda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goldenhotel, General Manager at The Golden Hotel, an Ascend Collection hotel, responded to this review, February 11, 2011
Thank you for taking the time to comment on your recent stay at The Golden Hotel. I appreciate your wonderful comments about our team. As the general manager it is very rewarding to read such kind remarks and to have you refer to the staff as "incredible" is thrilling. I will proudly share your comments with them. I also appreciate you taking the time to express your concerns. We take all feedback we receive seriously and therefore based on your comments we have already begun researching possible storage options for our bathrooms so that guests will be able to conveniently store their toiletries. All of our guest bathrooms have massaging shower heads which can be adjusted to different pressure settings. If the previous guest lowered the pressure on the shower head this may have been what you experienced, however to be proactive our maintanence team is currently checking to insure that everything is operating properly. We are proud to have "green" initiatives at our property which includes our Wave Brand shampoo, conditioner and shower gel dispensers in our guest rooms to reduce the amount of plastic bottles in landfills. Our housekeeping staff is maticulous and pride themselves on attention to detail when cleaning all areas of our hotel, including our guest bathrooms. We also have individually packaged amenities available at our front desk upon request.. Again- thank you for providing us with your feedback, its through comments such as yours that we are able to better ourselves.
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Kilkenny, Ireland
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 5, 2010

We stayed in this hotel as part of our honeymoon travelling across the USA. The staff were the friendliest we encountered during our trip. Linda on reception was so nice and organised complimently champagne when I told her we were on honeymoon.

  • Stayed October 2010, traveled as a couple
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Helpful?
3 Thank happymadwife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level 5 Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 25, 2010

modern, affordable, very friendly staff and great location

Stayed October 2010, traveled as a couple
Helpful?
Thank tsnye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackfoot, Idaho
Level 5 Contributor
69 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed June 13, 2010

We spent 2 nights at The Golden Hotel while attending the Sting concert at Red Rocks. The location was excellent for exploring the quaint and fun downtown area of Golden. The creek outside our window, the walking running/path along the creek, the kayakers playing in the rapids, and just the overall atmosphere of Golden made our trip very enjoyable. The hotel staff was very attentive to every detail. Every staff member who crossed our path made sure to acknowledge us and make us feel more than welcome. The room was extremely comfortable, quiet, and private. We will definitely stay here again next time we are in the area. BTW, the concert was amazing and golf the next day at Fossil Trace was outstanding!!!

  • Stayed June 2010, traveled as a couple
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Helpful?
Thank parforthecourse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aspen, Colorado
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 7, 2010

My husband and I have stayed several times in the several months. The location is perfect, right in the center of the town of Golden and in close proximity to everywhere we have wanted to go in and around Denver. It is right next to a beautiful river, and one can take the most lovely walks along the river or even picnic outside. The best thing in the hotel is the great service. I think it is among the best in the world. The folks at the front desk are wonderful, kind, knowledgeable and will go way out of their way to help you. Room service will go to any lengths to make sure you are happy with your meals. The food is really quite good. The windows open for fresh air; they are quiet for a good night sleep. The bedding is comfortable, nicely appointed. Ask for a room that faces the river. Don't expect a trendy hotel with fancy big bathtubs and brand new furniture. Expect great care, good food, perfect location, a good night's sleep and to come back again and again.

  • Stayed March 2010, traveled on business
    • Value
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    • Service
Helpful?
Thank Seeks-the-finest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 28, 2010

The Golden Hotel was a wonderful place to stay. My husband and I were on a week long Colorado vacation and spent our last 3 nights at the Golden Hotel. It was very quiet, had comfortable beds and our beautiful suite overlooked Clear Creek. We spent evenings walking the trail along the creek and enjoying the charming town.

The staff was very friendly and attentive in both the hotel and the restaurant. We ate two nights at the Bridgewater Grill at a table that overlooked the creek. We enjoyed the food both nights, especially the fried green tomatoes.

The second night while we were eating in the restuarant, we had a pleasant conversation with Burt Lewis, one of the owners. He found out that it was our anniversary and sent a complimentary bottle of wine to our room. Not only did the young lady bring the bottle to our room, but she uncorked the bottle and poured each of us a glass and wished us a Happy Anniversary.

I am in the business of training others to give exceptional customer service and the Golden Hotel exceeded all of our expectations. The next time we are in the Denver area, we will definitely plan to stay at the Golden Hotel. We can't wait to go back.

  • Stayed May 2009, traveled as a couple
    • Value
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Helpful?
Thank brisue65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Golden Hotel, an Ascend Collection hotel

Property: The Golden Hotel, an Ascend Collection hotel
Address: 800 11th St, Golden, CO 80401
Phone Number:
Location: United States > Colorado > Golden
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Golden
#1 Family Hotel in Golden
#1 Romantic Hotel in Golden
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Golden Hotel, an Ascend Collection hotel 3.5*
Number of rooms: 62
Official Description (provided by the hotel):
The award-winning Golden Hotel is conveniently located in the heart of historic downtown Golden overlooking the foothills of the Rocky Mountains and breathtaking Clear Creek. Just 12 miles west of Denver, The Golden Hotel offers guests with upscale amenities, superior service and an impressive list of green initiatives including two Tesla charging stations. The Golden Hotel features over 6,500 square feet of meeting and event space as well as their popular in-house restaurant, the Bridgewater Grill with Creekside dining and a lively lounge. ... more   less 
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Also Known As:
Golden Hotel

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