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The Golden Hotel, an Ascend Collection hotel
Ranked #2 of 18 Hotels in Golden
Certificate of Excellence
phoenix
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Very Nice”
5 of 5 bubbles Reviewed October 1, 2012

9/30/12

2 Queen Large Room
Microwave and Mini Refrigerator
Couch, Oversized Chair.
2 Dressers

Very Large Room.
Comfortable Beds
Separate bathroom from sink
Closet with safe

One of the windows in the room faced Washington street. We could hear the noise from the street. The windows seemed really old. The nice thing was that all the windows could be opened. They had full screens on them.

The staff were very nice. The place was lovely.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anselrte66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegoldenhotel, General Manager at The Golden Hotel, an Ascend Collection hotel, responded to this review, October 4, 2012
Thank you for choosing the Golden Hotel for your recent visit to beautiful, historic downtown Golden. Our guests love to open their windows for fresh air and the calming sounds of Clear Creek. We did not have your window closed all the way which results in hearing the outside sounds. Thank you for letting us know so we can ensure these are closed in every room. We hope to see you again soon!
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538 reviews from our community

Traveler rating
    371
    124
    29
    9
    5
See reviews for
164
159
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122
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Madisonville, Louisiana
Level Contributor
85 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed October 1, 2012

I recently stayed at this hotel last week for business. The customer service and beds are great. I was dissapointed with the antiquated air conditioning and the overall look and feel of the rooms and lobby. The restaurant is horrible as they were never consistent and the food was marginal. There were a few nights were the air conditinoning unit froze over and didn't blow cold air. There is not much of a choice of hotels in the area so i'll probably stay here if i had to go to Golden, CO again.

Once again very nice staff.

  • Stayed September 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tluehr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegoldenhotel, General Manager at The Golden Hotel, an Ascend Collection hotel, responded to this review, October 2, 2012
Thank you for choosing the Golden Hotel and I want to ensure we earn your business again with the confidence your entire experience is above and beyond your expectations. I would appreciate the opportunity to speak with you directly regarding your recent experience as we missed the mark and have room for improvement. Please email me at tom@thegoldenhotel.com or phone 303.215.4142.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh,North Carolina
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed September 24, 2012

what I saw on their web site - is what I wanted and got just that when we arrived, I was very pleased as sometimes the room you requested is not available upon arrival. Was our first trip to Golden, Colorado and enjoyed our stay. Room was clean, bed very comfortable and view was perfect ! Window overlooked the creek along side of hotel and great view from window up Washington Street. We even kept window open at night as was very quiet and for fresh air and not A/C. Patty at the front desk was great always smilling and very helpfull with directions - made you feel relaxed and not stressed on getting to our event on time. Never a problem with parking and outside deck was nice to sit with a drink and enjoy the view. A little pricey but would stay again. A North Carolina Visitor

Room Tip: Most all king size bed rooms are located on river creek side with great view of mountains.
See more room tips
  • Stayed September 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Toothfairy915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegoldenhotel, General Manager at The Golden Hotel, an Ascend Collection hotel, responded to this review, September 26, 2012
Thank you for your positive comments regarding your recent stay. We share your feedback with our entire team as a way to recognize them for their service. We look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Princeton, New Jersey
Level Contributor
126 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed September 24, 2012

We stayed here so that we'd be fairly close to Red Rocks Amphitheatre in Morrison about 7 miles away. We found the Golden Hotel to be as worthy of a destination coming from 2000 miles off, as any. The staff at the front desk and in the restaurant were first rate. While there might be a little noise at night, the windows are well soundproofed and it was a marked improvement from the Marriott 10 minutes off which sits on I70. The rooms were fairly plain, but very clean and the bedding was very comfortable. The restaurant has an outdoor patio from which you overlook a creek and can see the foothills of the Rockies that loom over the town to the west. The in town location allows you to wander to the various eateries and watering holes that the town has to offer. The Golden Hotel has a character and provides a comfort that are worth returning to.

Room Tip: Ask to face the creek
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GSM1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegoldenhotel, General Manager at The Golden Hotel, an Ascend Collection hotel, responded to this review, September 26, 2012
We are honored that you selected the Golden Hotel for your accommodations and it was a pleasure serving you during your stay. We look forward to welcoming you again in the future. Watch for our brand-new rooms coming Spring 2013!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hutchinson, Kansas
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed September 16, 2012

Bottom line up front: unless you're a very sound sleeper, insist on a room on the north or west sides of the hotel or choose the Denver West Marriott 5-10 miles away.

Nice hotel--Marriott/Sheraton/Hilton class. The location is outstanding in a few ways: right on beautiful Clear Creek, on the main drag in town, within walking distance of just about everything you'd want to do in Golden. However, that's great for the daytime. At night, you're on the main drag in a college town. The windows in the hotel aren't high-quality and a lot of noise gets through. We heard at least four drag races, numerous loud drunks, wind, and even normal conversations from the street even though we were on the third floor--and the noise didn't stop until well after 1:00 A.M. The air conditioner doesn't let you set the fan to "always on" so you couldn't even try to drown out the racket with white noise.

While it's nice, we've stayed several times in the Denver West Marriott about 5-10 miles away. It's equally nice, except for the on-creek restaurant bar at the Golden Hotel, and less than half the price. That's where we'll stay on our next trip to Golden.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank FantomDriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegoldenhotel, General Manager at The Golden Hotel, an Ascend Collection hotel, responded to this review, September 19, 2012
Thank you for choosing the Golden Hotel for your recent visit to our historic, downtown Golden, CO location. We are disappointed that the noise from our active downtown interrupted the enjoyment of your stay. The window in your room was not closed completely otherwise you could have slept peacefully in our comfortable 5-Star bedding and forgot the world outside your room. We hope you will visit us again so you can fully enjoy being part of the destination and enjoy all the conveniences of our central location.
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Denver, Colorado
Level Contributor
147 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 bubbles Reviewed September 8, 2012

..but the restaurant is over priced -- the food is common, the service is sophomoric -- I felt like I was at a summer camp with trainee cooks and servers. Noisy, very little ambience, but ample prices.

  • Stayed September 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank JeannieChiliBeanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Streamwood, Illinois
1 review
5 of 5 bubbles Reviewed August 29, 2012

This hotel is located in an excellent location and was exceptional in every way! The room was very clean and the bed was very comfortable. The room offered many additional amenities like a refrigerator, lighted makeup mirror and fluffy robes. It was very clean and we received exceptional service from the staff. We had an excellent view of the creek.
We ate dinner in the Bridgewater Grill and loved our meals. The service was fantastic too! Plenty of underground parking. We would definitely stay here again!

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ray K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegoldenhotel, General Manager at The Golden Hotel, an Ascend Collection hotel, responded to this review, September 4, 2012
Thank you for taking the time to let us know about your stay. It was our pleasure to deliver the exceptional service you deserve. We look forward to the opportunity to serve you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Golden Hotel, an Ascend Collection hotel

Property: The Golden Hotel, an Ascend Collection hotel
Address: 800 11th St, Golden, CO 80401-1104
Phone Number:
Location: United States > Colorado > Golden
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Golden
#1 Family Hotel in Golden
#1 Business Hotel in Golden
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Golden Hotel, an Ascend Collection hotel 3.5*
Number of rooms: 62
Official Description (provided by the hotel):
The award-winning Golden Hotel is located in the heart of historic downtown Golden overlooking the foothills of the Rocky Mountains. Featuring over 6,500 square feet of meeting and event space, an in-house restaurant and lounge with creekside dining, this solar powered hotel offers guest amenities such as five star bedding and plush robes, flat panel televisions with HD programing and complimentary high speed internet access. 12 miles west of Denver. ... more   less 
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Also Known As:
Golden Hotel

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