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“Overall nice place”

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Quality Inn & Suites
Ranked #9 of 23 Hotels in Glenwood Springs
Certificate of Excellence
Colorado Springs, Colorado, United States
1 review
“Overall nice place”
Reviewed January 16, 2012

My wife and I go to Glenwood Springs for New Year's each year. We arrived on New Year's eve and stayed for two nights in one of the rooms on the river side. The view was nice and the room clean and the bed very comfy. It was nice to have a kitchen type counter with sink, micro, under counter frig. table with chairs for eating. We didn't expect the trains round the clock though. Our shower head needed to be replaced as you could not adjust the spray. The breakfast was better any other motel we have stayed at. I chose the Quality Inn because of the pool in addition to the spa but unfortunately the spa pump died on New Year's day so we could not use it. This was very disappointing to us because each previous year we stayed at the Antler's Best Western and their's worked great. They do not have an indoor pool for the cold part of the year so that's why we decided to try the Quality Inn.

Room Tip: The river side has the trains to deal with. The only ice machine is on the first floor near the pool...
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  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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329 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Erie, Colorado
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 16, 2012

We stayed at this hotel a few years ago with our two teenage boys.The hotel manager showed my husband and I the rooms with a jacuzzi. I was surprised to see the room set up. Nice sized suite with a very large jacuzzi at the foot of the bed and a gas fireplace. How romantic! Well, here we are without the boys in this cozy suite in Jan. "2012". So awesome to look out the window in our private quarters staring out at the snowy river while relaxing in our personal jacuzzi after a hard day of soaking in the Hot Springs pool and eating out, ha! Our room was next to the deck set up for barbequing. We'll be back to use that in warmer weather. Really Nice!! This hotel is older than it's "Glenwood Suites" sister next door but we like the room set up much better. And that it is situated on the river instead of being near the highway is purrrfect!

Room Tip: We liked room number 105 because we liked how everything was situated there as described in the revi...
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  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jdguerrero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, Texas
Level Contributor
206 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed January 5, 2012

We were happy enough with our August visit to rebook it for a Christmas ski trip. Sad to say, but things were not as good this time around.

While the rooms are still clean and very decently appointed and the desk staff remains very friendly and helpful, we were frustrated with other areas.

We arrived Christmas Day and stayed 4 nights. No housekeeping services on Christmas Day, but the front desk was quick to supply a needed pillow and blanket. Not a problem, but other faults were harder to overcome. The jets for the rather tepid "hot" did not work the entire length of our stay. The computer monitor in the business center didn't work, and apparently hadn't for awhile. The never changing "hot" breakfast seemed skimpier and the wheat bread was stale every day. Someone's pinching pennies.

On the plus side, this being football bowl season, we were dismayed to struggle with the cable box and it was long after normal business hours. The staff at the front desk promptly found another box and switched it out.

At this point, we may choose another spot the next time we return.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank s2mc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Decatur, Georgia
Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 1, 2012

We stayed here on our last night of vacation in Glenwood Springs. Our room was very clean and we had the beautiful Colorado river just outside the window. We didn't know the place was pet friendly because we didn't see, hear or smell any furry creatures. (I like it that way). I love how close the hotel is to food and shopping plus all the incredible outdoor activities. The price is reasonable and the staff was nice. Highly recommend!

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Honda66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts, USA
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 6, 2011

Stayed here for a few nights in August. The rooms on the river side of the hotel seem much nicer than the ones on the freeway side. My room on the parking lot/freeway side was noisy with motorcycles rolling in late at night. The pool and spa looked too dirty to use. There was dirt/sediment in the hot tub and the pool was super cloudy. I didn't let my kids use it. The front desk staff is in charge of the breakfast and does not pay attention to it. There were no clean tables and items were not restocked. While the trash was literally overflowing onto the floor, the front desk girl was on the internet and couldn't care less. For a comparable property, I'd choose the Holiday Inn Express in Rifle - it was much better. Also the Quality Inn had doors that do not self close so if you didn't pull it shut, it was unlocked. Each day we came back, the maid had not pulled it shut so it was unlocked. Front desk staff had no solution for this.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank pcsgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, Texas
Level Contributor
206 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed August 11, 2011

Yes, it's a mile or so out of downtown, but, as best as we could tell, it is the ONLY hotel directly on the river.

Rooms: Clean and well maintained but not new, with a few spots showing minor wear and tear. Our 1 king/partial divider had most of those things travelers like but often take for granted: king bed, sleeper sofa, partial wall divider, micro, fridge, flat screen tv with cable, iron/ironing board, & coffeemaker. Our 1st floor room faced the river, barely 15 feet away, and was incredibly peaceful at night. The few trains (1-2 per night, 8-9 during the day) were not overwhelming or distractive.

Amenities: Basic indoor pool and hot tub. The outside deck and lounging area on the river are the wow factors, although the other outdoor furniture certainly isn't bad. Shade trees lower the summer highs and the river soothes. Older kiddos will love the river access. Only negative was the large group that commandeered it for one evening.

Service: Staff was quick to respond and helpful. A blanket and pillow request for the sleeper sofa was filled in 10 minutes. Everyone tried hard to work with the guests

Breakfast was the same every day and very typical. Adequate but not nothing of note and the rather poor layout leads to seating problems and much of the selection is limited. Long waits for the 1 waffle iron. Small area and large crowds,. Not a good combination, unless you were the girl heyna at the next table. Reunion group made it worse.

This hotel pops with the river deck. Nights were wonderfully quiet except for the gurgling of the river and the occasional train along the lines.

Other caveat: Don't know if the hotel approved or not, but one night the outdoor area was marked with some generic "Reserved" signs for 4-6pm. The group began to show up closer to 5 and edged everyone else out, apparently with the Hotel's blessings. They were still partying at midnight, albeit quietly.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank s2mc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado, USA
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed August 7, 2011

Nothing exciting but clean, big rooms and good location by the river with easy highway access. Great value.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Birgit M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 2650 Gilstrap Ct, Glenwood Springs, CO 81601-8739
Phone Number:
Location: United States > Colorado > Glenwood Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Glenwood Springs
#9 Family Hotel in Glenwood Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Glenwood Springs
Quality Inn Glenwood Springs
Glenwood Springs Quality Inn

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