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“great staff”

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Hotel Glenwood Springs
Ranked #2 of 23 Hotels in Glenwood Springs
Certificate of Excellence
Denver, Colorado
1 review
“great staff”
5 of 5 bubbles Reviewed May 14, 2014

I stayed over one night, all the staff at the front desk especially Jessica and Savana made a great effort to remember my name. It was nice that they kept the pool area open to 11:00pm. Savana made a lot of extra effort at the end of evening to get a few things extra I needed.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adrian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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596 reviews from our community

Traveler rating
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    8
See reviews for
414
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Denver
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 13, 2014

We just stayed here last month with our kids for two nights, and we had such a great experience. The staff is so kind and willing to help make you feel comfortable. The indoor pool area is perfect for kids of all ages. There's a shallow end for the infants and toddlers, and a big slide for the bigger kids. Rooms are very clean and comfortable. Breakfast in the morning is good. It might be hard to get a seat as everyone seems to have the same idea and eat at the same time. There's TV's downstairs, and board games to play. Right next to the adventures gondola's too.

We'll be back.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank redadair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 12, 2014 via mobile

Our family stayed at Hotel Glenwood Springs for 2 nights over Easter weekend. After looking up hotels online, we decided to stay here for 3 reasons: they accepted dogs, they had a pool that my children would love, and they had great reviews. We had high expectations upon arriving and they matched or exceeded all of them. When we checked in, they took down our dog's name and said that if we left him in the room and he got upset, they would be able to talk to him by name to try to calm him down. We were so happy that they allowed us to leave him in the room alone, allowing us to be able to actually go to a restaurant. Everytime we walked out the door they always made a point to talk to us and call our dog by name, which was very nice. We had a pet room on the first floor right by the lobby which was great at allowing us to take our dog out at any time. The room was basic and to our needs. There was a good sized TV with Directv and premium channels included, which made our son happy because he already knew what channels he liked. The pool was great. We have younger kids, so the size of the pool and water slides were perfect for them. The front desk even offers towels to use for the pool, you just have to ask the front desk. The hotel isn't too far from most places. We did a lot of walking during our stay. The hot springs and downtown aren't a far walk from the hotel. There is also a playground and walking trail and dog park not too far away. I was disappointed in the dog park though. It doesn't look like it's used much and is very lacking compared to the dog parks in Colorado Springs where we're from. The front desk was very nice and informative. The housekeeping staff was very friendly. Overall, our stay with Hotel Glenwood Springs was fantastic. We would definitely recommend this hotel, especially if traveling with kids or pets. If we come back to Glenwood Springs, we will 100% be staying at Hotel Glenwood Springs again. Thanks for a great vacation.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Danielle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lone Tree, Colorado
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed May 11, 2014

Our family of four (2 parents; 2 tweens) enjoy two-night visit to the Hotel Glenwood Springs a great deal. The staff is warm and friendly, the accommodations very comfortable. Nice breakfast included. Would have even been better five years ago; the water park was adorable but better for kids under the age of 10.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora, Colorado
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 8, 2014

This was our third stay at Hotel Glenwood Springs. We love this place! Clean, comfortable, excellent service and a pool with a slide. Savana and Dave are friendly and helpful and fantastic! Thanks again! See you soon.

Room Tip: We have never had a bad room.
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leslie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franklin
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed May 7, 2014 via mobile

We loved this hotel. It was very clean, decorated so wonderfully and the beds sooo comfy!! We stayed a week and plan to return this December again. We love walking to the town, the hot springs, the food and bar. The staff went out of their way to make sure that all was well. Love it, love it, love it!!!!!

Stayed December 2013, traveled as a couple
Helpful?
Thank DorothyLouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centennial, CO
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed May 5, 2014

Great staff--shout outs to Jessica, Savana and Dave for making my grandkids, my wife and me feel right at home. Most familt-friendly place we've stayed at for quite some time...great pool and the facility is impecably CLEAN!! Ihighly recommend this property to anyone traveling with kiddos. Was a bit noisy at night though.
Only thing is the free breakfast is a bit "thin" on selection--maybe more hot items if possible.

Overall--best hotel in Glenwood by far!

Will ONLY stay here when in town.

Room Tip: The spa suites are rumored to be very nice, for only a little eztra money. Sounds like a good value...
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 5irishones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Glenwood Springs

Property: Hotel Glenwood Springs
Address: 52000 Two Rivers Plaza Rd, Glenwood Springs, CO 81601-2811 (Formerly AmericInn Lodge & Suites of Glenwood Springs)
Phone Number:
Location: United States > Colorado > Glenwood Springs
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Glenwood Springs
#5 Romantic Hotel in Glenwood Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Glenwood Springs 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Enjoy the perfect family destination of Glenwood Springs, Colorado at our new Hotel Glenwood Springs. The hotel is just steps away from all of the Glenwood Caverns Adventure Park action. Come relax and unwind with your family in one of our spacious family suites. Then, splish and splash in our water park, or explore the abundant attractions and events in Glenwood Springs. Value-priced rooms, specials and packages offer an affordable choice for your Colorado family vacation, group events, birthdays, reunions and more! Perfect for the business traveler as well with free wireless, free parking and great location. ... more   less 
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Also Known As:
Americinn Hotel Glenwood Springs
Americinn Glenwood Springs

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