Not only is this hotel extremely dated and dirty, but the customer service is terrible. Case in point...while attempting to manuever a luggage cart onto the elevator in the lobby with my 3 year old son, the elevator doors kept closing before I could get the cart in the door. My son was in the elevator and saw me sticking my arm in front of the door to try to get it to open as usually will happen with any elevator. When the door did not open, I pulled my arm out and the door actually closed on his hand/wrist. Of course I was freaking out, yelling for the desk clerk, as I could hear him hysterical inside the elevator with his hand stuck. Two clerks sauntered over like this was no big deal and eventually (after at least a minute) got the door open. Once they got the door to open, they promptly left, not checking to see how injured my son was, not apologizing for the faulty elevator function, and not offering to help with the original task of trying to get the cart upstairs to get our luggage. It was absolutely horrible and I'll never be back. In addition to this frightening occurrence, the room was nasty--dirty, severely outdated and smelly as well. Stay someplace else!!!
- Official Description (provided by the hotel):
- There’s something for everyone near Baymont Inn & Suites Lake Dillon, located in the heart of picturesque Summit County. We’re only minutes from five amazing ski resorts, and you’ll find golfing, boating, hiking and other exciting recreational activities nearby. We’re happy to help you navigate our area’s free bus system. In addition to our friendly staff, our hotel offers meeting space, banquet and catering services, and a 24-hour business center. Enjoy a bite to eat at our convenient onsite Restaurant / Bar Phobay II. We’ll start your day with a complimentary breakfast buffet, and you can relax and unwind at the indoor pool and hot tub or on our outdoor sun deck. Your comfort and convenience is our utmost concern at Baymont Inn & Suites Lake Dillon, and our newly remodeled rooms have a full array of amenities for you to enjoy. We have standard rooms, mini-suites and even triple-queen rooms available, all designed to make you feel right at home. ... more less
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- Also Known As:
- Best Western Lake Dillon Hotel Frisco
- Frisco Best Western
- Best Western Frisco