I have stayed at some great higher end hotels that didn't cost $180/ night and gave me much more bang for my buck then the Best Western in Frisco, CO. My husband was volunteering with the Special Olympics today, so we stayed there last night. We made our reservation over a week ago for a king suite with a pull out couch because our kids were going to come with us.
As soon as you walk in, the smell of the chlorine from the pool across the building fills your nostrils. The pool is tiny and only fits around 10 people. I don't know what the hot tub looks like as it was around the corner and up some stairs and I was already irritated with our check in process.
We got there at 3:00 and were asked to come back at 4:30. No invitation to use the pool or the hot tub while we waited. It was windy, snowy and freezing outside, but found a small art gallery in Breckenridge to kill some time in. We went back at 4:45 and waited for 15 mins to be checked in. They do allow you to stay till 1:00pm with no extra charge or until 7:00pm with a $20 charge provided nobody is in your room the next day.
We went up to room 417. The elevator only fits 3 people and the one on the left only works half of the time. The room was dated, musky smelling and it was two queen beds. Not what we reserved last week. When I called the front desk, they first said they didn't know why the reservation said 2 queens and that they were sold out and couldn't do anything, then magically found us a regular king room when I kept pressing (not the suite though). Luckily our kids didn't come with us, so the regular king worked out. We went back down to the front desk for about 10 mins then back up to room 233.
This room is right above the pool and is extremely humid. There was condensation dripping off of the windows. We turned on the A/C and it sounded like a John Deere tractor! We had to crank the volume up on the tv so loud, I'm sure we were bothering our neighbors. There were wires hanging out from under the A/C, thank goodness we didn't have babies crawling around that could play with those. Holes in the walls, filthy electrical outlets, old dated bathroom tile, a thin crummy shower mat that floats around your feet, mirror sits back almost 3 ft from the sink so you can't see yourself when you do your makeup, and a huge bulky old tv.
The bed seemed ok, there were 4 pillows that were extremely old and squished. I woke up two times every hour because I couldn't sleep on the bed. The A/C would go from one extreme to the other.
Breakfast was nasty. Waffles and OJ were the only good parts. The biscuits and gravy were a joke. The biscuits were hard as a rock and the gravy was made of some sort of jelly substance, not even palatable. And the coffee tasted like mildew (the smell of 3 day old moldy coffee grounds). The coffee in the room tasted just as bad.
The only good thing I can say is that housekeeping seems to do a good job with cleaning. The tiles in the bathroom were clean, the linens and bedspread seemed cleaned and no stains on the carpet. And the girl that checked me out was much friendly and nicer then the two guys that checked us in.
These rooms do not look anything like the professional pictures on their website. They are dated and have been "remodeled" with horrible construction. They didn't even bother patching up or painting over where they took out the old light fixture over the sink. The carpet was pulling away from the wall because it wasn't tacked properly. The shower head was super funny. I've replaced showerheads several times, and I've never seen such a long curved pipe going UP towards the ceiling. Very bizarre and hard to reach. I almost needed a step stool!
I will not stay here again and do not advise this hotel unless you absolutely have to. OH another thing that upset me, they didn't put any de-icer in the driveway or parking lot!! I almost landed on my butt 3 times because of this! And there were MANY physically handicapped individuals staying here. The hotel staff should have thought about this before hand for safety precautions.
Also, they charge a $20 incidental fee that gets released 3-5 days later. I will NEVER stay at this place again. When you first walk into the building, they sure try to make it look upgraded and remodeled, but it is just a front. When you see the rooms, they look dated and cheaply finished with poor construction. A new bedspread and light fixture over the sink do not constitute "remodeled." NOTHING like their pictures. And I think majority of their reviews are from employees or spammers as there is no way possible this place is even worth 2 stars!
- Official Description (provided by the hotel):
- There’s something for everyone near Baymont Inn & Suites Lake Dillon, located in the heart of picturesque Summit County. We’re only minutes from five amazing ski resorts, and you’ll find golfing, boating, hiking and other exciting recreational activities nearby. We’re happy to help you navigate our area’s free bus system. In addition to our friendly staff, our hotel offers meeting space, banquet and catering services, and a 24-hour business center. Enjoy a bite to eat at our convenient onsite Restaurant / Bar Phobay II. We’ll start your day with a complimentary breakfast buffet, and you can relax and unwind at the indoor pool and hot tub or on our outdoor sun deck. Your comfort and convenience is our utmost concern at Baymont Inn & Suites Lake Dillon, and our newly remodeled rooms have a full array of amenities for you to enjoy. We have standard rooms, mini-suites and even triple-queen rooms available, all designed to make you feel right at home. ... more less
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- Also Known As:
- Best Western Lake Dillon Hotel Frisco
- Frisco Best Western
- Best Western Frisco