Most folk seem to love this place - being both British(Curry lovers) and from Folkestone(home to a large Nepalese community) we thought we had to try it - unfortunately we visited on Presidents day and it was something of a dining disaster.
We arrived around 6pm and the place was rammed - folk queuing out of the door. We decided to wait......and wait we did. There was no one to greet us at all - we saw one guy flying around like his rear end was on fire serving tables and trying to take orders. We ended up standing in the doorway for over half an hour. During this time it became apparent that there was one guy cooking in the kitchen and one other guy(the boss I think) trying to do everything else. At this point we should've left...no idea why we didn't. Some tables had clearly been waiting a very long time for food...and some had not even ordered. To cut a very long story down a bit; after 2 hours we finally ate, it wasnt very good and we left very disappointed.
What we didn't understand is why, when it became apparent that staff members had let the boss down by not turning up, that they stopped allowing folk to continue to come into the restaurant. Closing the doors earlier and just serving those already in would've stopped the bleeding. As it was, pretty much everyone in there left very disappointed; both by the food and service. It need not have happened at all. By trying to do everything and let no one down, our brave boss man ended up by making things worse. Sadly for us, we'll not return.