We got to our room and could not get in and had to get the desk clerk. He was friendly and came to help us, and decided to give us the room next to it. It was terrible! My aunt cousin and I are not big complainers and we can deal with our fair share of over looks but this was bad! The room smelled very strongly of smoke. There was a burrito left in the refridgerator. The door knob to the bathroon was broken. The tub was dirty and would not drain. The floor had not been vaccumed and had bits of toliet paper on it along with some mysterious brown stains in a few places. When we pulled back the covers to get in bed the under cover to one of the beds it had a huge white stain on it along with holes. This was at 11:20 so we called the desk and asked for a new blanket. At 11:50 my aunt had to get dressed to go to the desk herself to get them where she was taken to the laundry room. The blankets she brought back ended up having red stains on them. We had to sleep in our clothes and freeze because we did not want to use the blankets. If it had not been mid- night by then we would have just left all together. When inquiring about getting a refund for a completely unacceptable room we were told we had to contact hotels.com and they in return gave us the run around back to ramada. We had traveled on a delayed plane and drove 2 hours in the snow to come into this. We are really not ones to do things like this but i would hate for someone to have to deal with what we had to. It was a bad start to a vacation.
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- Also Known As:
- Fort Collins Ramada Inn