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“Not worth the price”

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Baymont Inn & Suites Fort Collins
Ranked #24 of 31 Hotels in Fort Collins
Reviewed May 29, 2012

When we checked into this hotel, we had to "find" a clerk, when we checked out we had to "find" a clerk. There is no one stationed at the front desk. This hotel is rather new and easy to access from interstate, however, you will find that it is certainly not worth the price. Rooms are tiny. Only one bed and it is "hard" as a rock. The walls are so thin that you can actually hear the conversations in the next room and in the hallway. The shower and the view are the best things about this hotel.

  • Stayed: May 2012, traveled with family
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2  Thank daisydollar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abby S, Front Office Manager at Baymont Inn & Suites Fort Collins, responded to this reviewResponded March 27, 2015

Dear Valued Guest,
Thank you for completing this review, and I am sorry to hear that you were not satisfied with your experience. Reliable customer service is usually one of our strong points, and I am not sure why you were unable to get the help you needed during your visit. Please consider giving us another chance.

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110 - 116 of 128 reviews

Reviewed May 28, 2012

Stayed Memorial Day weekend 2012. I have stayed at multiple Sleep Inns around the country and this one exceeded expectations. This is the lowest priced Choice Hotel property in Fort Collinis so I wasn't expecting much for amenities but was impressed at the cleanleness and staff. I will stay again!!

  • Stayed: May 2012, traveled as a couple
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1  Thank Brad045
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abby S, Front Office Manager at Baymont Inn & Suites Fort Collins, responded to this reviewResponded March 27, 2015

Dear Valued Guest,
Thank you for your positive review! I am pleased to hear that you were able to enjoy the cleanliness and excellent value offered by our facility. We hope you will consider staying with us again.

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Reviewed March 4, 2012

Stayed in this hotel for 1 night (March 2012). Upon arrival the woman at the front desk was rather curt, then we were put on the 3rd floor which used to be the 'smoking floor' and it had a lingering old funky smell to it. We also had our dog which we paid the extra $15 for, and the 3rd floor was inconvenient, and the super old tv was something from the 80's and about 18" wide screen with a fuzzy picture. So we complained and we were going to go to another nearby hotel which was pet friendly, but the manager (I think he was the manager, not sure) took me around to other rooms until he found one on the first floor which had a slightly newer larger tv, and the room didn't smell as bad, then he offered a discount if we stayed. So, we took it since he was being nice, and it was getting late in the day. Then, we noticed the rear of the hotel has another old creepy-looking hotel where people are living in it very close to the Sleep Inn, and there were some pretty interesting characters hanging around the place. That hotel has balconies, and the people who live there hang out on their balconies seemingly all the time. One balcony even had a camper-style shower/toilet tent outside on it. Lots of tweeker-looking people hanging out in the area, so we kept an eye on our vehicle and parked right by our hotel window so we could see it. The people above our room were up until 3:30am stomping and slamming the furniture, then they finally went to sleep, then we could finally sleep, and then they got back up at 6am to leave and stomped around for another hour and woke us back up. They kept us up all night, I don't know what they were doing up there but it was pretty annoying, so we got about 4 hrs of sleep. Walls/floors are very thin. Guess the 3rd floor would of been more quiet but it smelled bad like old musky cigarettes. We thought this Sleep Inn would be similar to other Sleep Inn's that we've stayed at, which is why we booked the room online before visiting Ft. Collins, but it is very outdated and desperately needs a remodel. Beds sunk in the middle and were uncomfortable. We stay at budget hotels often, and usually Sleep Inns are on the nicer side, but not this one. Manager was a nice guy, it was affordable, but I really doubt we'll be back to this hotel.

  • Stayed: March 2012, traveled as a couple
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2  Thank MuchaKoda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abby S, Front Office Manager at Baymont Inn & Suites Fort Collins, responded to this reviewResponded April 4, 2015

Dear Mucha Coda,
I apologize that you had the experience you have described, and that you were not satisfied with the level of customer service provided. Please know that we have taken the time to renovate since your visit.
Thank you again for your review.

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Reviewed February 20, 2012

For the price I really wasnt expecting much, the front desk was helpful and friendly, and I was able to bring my pet in the hotel. The room was not the most clean but could live with it. If it wasnt for not wanting to intrude upon our sleeping parents we wouldnt have even stayed here but it was late and we were tired after driving 5 hours to get here only to not get but maybe 2 hours of sleep because the bed was so hard that honestly we slept on the floor on the comforter and it was softer. We could hear everyone in the hall as well as see them there was a gap around most of the door, I know the hotel cannot control what others do it just made the night that much more miserable. We contemplated getting up at 3 am and going to the holiday inn express and paying triple the price just for a few hours of sleep. The swarm of police in the morning in the lobby also made us feel uneasy on our safety and security. Will not recommend this place to friends or family or enemy.

  • Stayed: February 2012, traveled with family
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1  Thank Stacy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abby S, Front Office Manager at Baymont Inn & Suites Fort Collins, responded to this reviewResponded April 18, 2015

Dear Stacy C,

Thank you for taking the time to post this review, and I would like to apologize for the disturbance that you experienced while you were staying with us. We value the safety and security of our guests very much, and your comments are very helpful to us as we work to improve the service we offer.

Once again, thank you for this review. We hope you will consider giving us another chance when you are visiting the area again.

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Reviewed August 22, 2011

The rooms were nice and the workers were friendly and helpful. We had a no smoking room but it smelled like someone may have smoked in it. There are in grudges in the rooms. The breakfast is where they really need to do some work. Not to much to chose from.

  • Stayed: August 2011
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Thank The2Moores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abby S, Front Office Manager at Baymont Inn & Suites Fort Collins, responded to this reviewResponded April 10, 2015

Dear Texas Wingnuts,

Thank you for taking the time to post this review. I am pleased that you were satisfied with the quality of our team members. Please feel free to bring any concerns about the room to our attention in the future, so that we switch you to a different room or otherwise address the issue.
Thank you again,

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Reviewed July 13, 2011

Stayed June 21, 2011. Nice but no frills. The front desk person was very friendly and helpful. He even printed a map to help us get to the restaurant we wanted to visit. Location was convenient off the highway, but is a ways from the nicer eating places in town. Rooms were clean. Walls are very thin and you can hear your neighbors if they aren't quiet. Couldn't get the lobby computer to turn on the next morning and the morning desk help couldn't either. Breakfast had a good selection of cereal, yogurt, bagels, donuts, and beverages. But no waffles machine or hot food. All in all, we'd stay again if passing thru Fort Collins

  • Stayed: June 2011, traveled with family
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Thank Jayco-man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abby S, Front Office Manager at Baymont Inn & Suites Fort Collins, responded to this reviewResponded April 10, 2015

Dear Jayco-man,
Thank you for taking the time to post this review, and for mentioning the convenience location of our facility. We value your feedback and hope to see you again in the future.

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Reviewed June 20, 2011

Stay away if you like sleeping and feeling safe. During a five night stay there were car alarms in the middle of the night (4 times) and fireworks being set off in the parking lot at midnight. Each time the front desk host said "So sorry...can't really do anything about it...." Asked to be moved to west side of hotel away from parking lot..."So sorry...can't do." Walls & ceilings are paper thin - could hear every thump and bump from next door and above. Beds are HORRIBLE! Coffee in room was not replenished. Parking lot was full of indigents from hotel next door - yelling at each other about the woman that died last night....STAY AWAY!!! This should NOT be a Choice Hotel franchise!

Room Tip: If you HAVE to stay, get a room on the west side
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  • Stayed: June 2011, traveled solo
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1  Thank all4real
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben L, General Manager at Baymont Inn & Suites Fort Collins, responded to this reviewResponded April 25, 2015

Dear Valued Guest,
I am sorry to hear that you did not enjoy your stay with us. We regret that such a distraction occurred that prevented you from sleeping. Please do not hesitate to call the front desk with your concerns so that we can remedy your situation.

If you in the area again, please consider giving us a call or stopping by so that we might have another chance to meet or exceed your expectations.

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Additional Information about Baymont Inn & Suites Fort Collins

Address: 3808 E Mulberry St, Fort Collins, CO 80524-8536 (Formerly Red Lion Inn & Suites Fort Collins)
Phone Number:
Location: United States > Colorado > Fort Collins
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #24 of 31 Hotels in Fort Collins
Price Range: $61 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Fort Collins 2*
Number of rooms: 63
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Also Known As:
Sleep Inn Fort Collins
Fort Collins Sleep Inn

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