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Hampton Inn Ft. Collins
Ranked #11 of 30 Hotels in Fort Collins
Omaha, Nebraska
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“OK”
Reviewed July 8, 2013

The front desk staff were great & very helpful when we needed something or information about the area. The breakfast was also very good, we enjoyed it both mornings we were there. However, we checked in on Saturday afternoon, 3 people in a room with 2 queen size beds - and discovered the room was stocked with only 2 bath towels, 1 bath mat, none of the usual toiletries other than a bottle of lotion that appeared used? Seemed odd, but we just requested more towels when we returned from dinner that evening and disposed of the bottle of lotion. The next morning we left the used towel on the floor as instructed, expecting new ones to be stocked when they cleaned the room. We returned from dinner that evening and the room had not been cleaned, used towels were still on the floor, new towels not stocked. That was our one issue with our stay. After that I wondered if our room had even been cleaned before our stay - yuck! Our room being visited in after we checked in was not a huge issue as we are fully capable of making our own beds and don't have small children or a need for a daily vacuum. But felt we did pay for clean towels at least! Not only wasn't our room cleaned but the hallways were not cleaned during our stay either. There was a dead wasp in the hallway Saturday afternoon when we checked in, and was there when we checked out Monday morning. There was what looked like blood dripped on the linoleum floor from the pool, down the hallway, in to the elevator on Saturday evening. It was also still there when we checked out Monday morning -Yuck! There was a slight glitch with the room key being disabled before checkout time on Monday morning. Several other guests had the same issue, and the front desk staff took care of the problem quickly. Overall, our stay was comfortable and quiet. However, the issues of towels not being replaced and lack of cleaning really put a "yuck" feeling into our stay.


I would have gladly included this information into our customer survey with Hampton Inn, however the link to the survey in their email doesn't work.

  • Stayed June 2013, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank brottla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason M, General Manager at Hampton Inn Ft. Collins, responded to this review, July 11, 2013
We apologize for the inconvenience you experienced at our hotel and will definitely look into the cleanliness issue with our housekeeping department and make sure they are following proper Hampton Brand standards. We hope you choose to stay with us again upon your next visit to the Fort Collins area. Have a wonderful day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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372 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Colorado Springs, United States
1 review
Reviewed July 3, 2013

The hotel staff was great. We were on the second floor but the hallway noise, people talking and moving luggage, seemed louder than normal. I tried to keep the fan running on the AC to use as a sound machine but only the "auto fan" mode was working. On the good side my wife and I and our grandkids loved the pool.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Charles M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason M, General Manager at Hampton Inn Ft. Collins, responded to this review, July 11, 2013
We're sorry to hear that the hallways were a bit noisy during your stay but we're glad you enjoyed your stay with us and enjoyed some of the amenities the hotel has to offer. We look forward to having you stay with us again on your future visits to the Fort Collins area and if there is anything you ever need please feel free to give us a call. Have a wonderful day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado
Level Contributor
3 reviews
Reviewed June 28, 2013

We were in town for preview at Colorado State University. We had a very clean, quiet room on the second floor. The location was about a 10 minute drive away, but worth the drive. The free breakfast in the morning was a plus! We will stay here again.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank skcooke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason M, General Manager at Hampton Inn Ft. Collins, responded to this review, July 11, 2013
I'm so glad you enjoyed your stay with us and enjoyed the breakfast, its one of the best amenities we have to offer besides the clean and comfortable room. We hope you choose to stay with us again upon your next visit to the Fort Collins area and hope you have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Wayne, Indiana
Level Contributor
3 reviews
Reviewed June 26, 2013

The staff was extremely helpful and caring.... recommendations for places to get dinner, carry out and delivery nearby, very accessible to everything in the area and way cheaper than staying in downtown Denver and closer to some of what i needed.

  • Stayed June 2013, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank ckwestside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason M, General Manager at Hampton Inn Ft. Collins, responded to this review, July 11, 2013
We're so glad you chose to stay in Fort Collins and picked our hotel for your accommodations. It's always nice to hear great things about our staff and comfort and quality of the hotel. We look forward to having you dtay with us when you visit again. Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Apple Valley, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 18, 2013

Very friendly hotel. Fast check-in and very accommodating. Hotel was also close to places to eat. Rooms were clean and fresh. A welcome bath or shower was ideal after a 6-hour drive. Breakfast was adequate for a quick start to our day. I would stay at this establishment again and again!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Barbara J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason M, General Manager at Hampton Inn Ft. Collins, responded to this review, July 11, 2013
It's always a breath of fresh air to hear great feedback about our hotel and we thank you for that. We hope when you stay with us again your experience is even a better one. Thank you again for your feedback and hope you have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 9, 2013

Overall a good experience. The day shift staff member who registered us in was a bit 'detached' and not overly friendly. However, the evening shift staff member Georgia, went out of her way to assist with directions and dinner suggestions. She was a true delight.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Benee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apache Junction, United States
1 review
Reviewed June 8, 2013

We stayed two evenings in downtown Denver prior to our stay in Ft. Collins. The atmosphere at the Hampton was exactly what we needed to unwind. The staff was wonderful and the hotel was clean, fresh and new. A wonderful stay!!!!! My husband loved the freshly baked cookies!!!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Charlene Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Ft. Collins

Property: Hampton Inn Ft. Collins
Address: 1620 Oakridge Dr, Fort Collins, CO 80525-5555
Phone Number:
Location: United States > Colorado > Fort Collins
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Fort Collins
#7 Family Hotel in Fort Collins
#9 Romantic Hotel in Fort Collins
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Ft. Collins 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Located just 4 miles west of I-25 off of Harmony Road, the newly renovated Hampton Inn offers several convenient amenities on property and within walking distance. All guest rooms booked feature a single king or two queen size beds, refrigerator and microwave, and complimentary internet access. Rate includes complimentary hot breakfast for up to 4 guests per room. The hotel has an indoor pool/hot tub, fitness center, business center, and on-site laundry. ... more   less 
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Also Known As:
Hampton Inn Ft. Collins Hotel Fort Collins
Hampton Inn Fort Collins
Fort Collins Hampton Inn

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