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“Another Nice Bestern Western”

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BEST WESTERN University Inn
Ranked #5 of 30 Hotels in Fort Collins
Certificate of Excellence
GreenLeadersSilver level
San Diego, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Another Nice Bestern Western”
4 of 5 bubbles Reviewed August 15, 2014

Davis checked us in and was extremely accommodating. We asked, and he was happy to show us a couple of rooms before making our choice. Nice pool and spa area and a really nice breakfast; however, both my husband and I didn't feel very well shortly after breakfast...had to be some bad chopped ham or bacon or eggs they had for breakfast, as that was what we both ate. Easily walked right into downtown, just a few blocks away.

  • Stayed August 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Vicki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWUIHotelManager, General Manager at BEST WESTERN University Inn, responded to this review, August 29, 2014
Vicki M,

Thank you for taking the time to write us a review! I really appreciate your business and your feedback. I am glad Davis was able to assist you and provide you with all of the accommodations you needed.

I hope that you will come stay with us again soon!

Thank you,
Karina Vick
karina@bwui.com
970-484-2984 ext.125
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

510 reviews from our community

Traveler rating
    248
    159
    67
    23
    13
See reviews for
187
95
50
121
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Haddam, Connecticut
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed August 10, 2014

This hotel is located only a few blocks from Old Town Ft Collins, which makes it great for going to dinner or events in the center of town. The staff were friendly and accommodating when we arrived before the scheduled check-in time. The complimentary breakfast was very good and plentiful. The first-floor room that we had was in the back of the hotel, so we had no street noise during recent roadway construction, but the room smelled and felt damp during the 5 days that we were there. Maybe the other rooms were better.

  • Stayed August 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BLL899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWUIHotelManager, General Manager at BEST WESTERN University Inn, responded to this review, August 12, 2014
BLL899,

Thank you for your recent review! I am glad we were able to get you an early check in and that the front desk was able to accommodate you during your stay with us! I do however want to apologize for your concern with the room. I have sent my Housekeeping Supervisor to address any problems with the carpet and the odor of the room. I want to offer you my sincerest apologies and I hope that you will return again and let me know if there is anything that you need in the future!

Hope to see you again soon!

Thank you,
Karina Vick
970-484-2984 ext. 125
karina@bwui.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 7, 2014

This hotel has a great location, you can walk to downtown Fort Collins. The hotel was clean and comfortable. Davis checked us in and he was excellent! If we are ever back in the area, we would definitely stay here again.

  • Stayed August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWUIHotelManager, General Manager at BEST WESTERN University Inn, responded to this review, August 12, 2014
David M,

Thank you so much for your wonderful review!! I am so pleased to hear that you enjoyed your stay with us at the University Inn! I really appreciate your feedback about your stay and about Davis! It is guests like you that make our jobs that much more worth it! We hope to see you again soon!

Thank you,
Karina Vick
970-484-2984 ext. 125
karina@bwui.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Collins, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed July 16, 2014

The rooms are clean but not first rate. The overall sense of the hotel is what I would expect of a less expensive hotel chain. The cable tv was of the lowest quality and selection. Based on the price I paid I would have expected much better quality. My advice: If you are looking for quality, look elsewhere. This hotel is over priced for what you receive.

  • Stayed July 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Amy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWUIHotelManager, General Manager at BEST WESTERN University Inn, responded to this review, July 24, 2014
Amy C,

Thank you for review. I apologize that we were not able to meet your expectations during your stay. We are working on expanding our cable channel selection in hopes to please our guests. I am sorry that our other amentities did not suffice for you. I do appreciate your review and feedback and I hope that you will let me know if there is anything else you need in the future.

Thank you,
Karina Vick
970-484-2984 ext 125
karina@bwui.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed July 11, 2014

No coffee in room as posted. Holes in wall, chips in paint in hall way. Hall ways hot and stuffy. Fitness room did not open until 8am. Out dated rooms. Dressers to big for room. Bathroom light took awhile to get bright. Will pay the extra money to stay at another hotel.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank BruceM06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWUIHotelManager, General Manager at BEST WESTERN University Inn, responded to this review, July 24, 2014
84brucem,

Thank you for review. I want to apologize that our new housekeeper, who is still training, missed putting the coffee in your room that day. I have spoken with my Housekeeping supervisor and he has made that she is aware of her mistake. Yes, our fitness room hours are 8am- 10pm, but if you ask the front desk they will open it as early as you would like. We also are in the process of renovating and updating our hotel. I am so sorry that we were not able to meet your standards at our hotel and I hope that as we progress in our updates we might better suit your needs. Thank you again for your feedback. Please feel free to contact me if you need anything.

Thank you,
Karina Vick
970-484-2984 ext 125
karina@bwui.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 6, 2014

BEST WESTERN University Inn has great customer service. The manager Rebecca is one of the best I've encountered. They were very friendly and accommodating for all of my requests. I highly advise staying here.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 41aeiou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWUIHotelManager, General Manager at BEST WESTERN University Inn, responded to this review, July 24, 2014
Hema K,

Thank you so much for your wondeful review! I am so happy that Rebecca and that rest of the staff was able to accomodate all of your needs! We hope that you will come back and visit us soon!!

Thank you,
Karina Vick
970-484-2984 ext 125
karina@bwui.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 9, 2014

Our Denver bicycle group of 12 stayed here last weekend and what a great staff they have at this Best Western in Fort Collins. Staff were all so friendly and helpful, and allowed us use of the breakfast room and meeting room. They let us keep bikes in the rooms and allowed us late check out for two rooms so we could change or shower after our Sunday bike ride. The rooms in back were quiet and there is plenty of parking. The hotel is clean, well-maintained and has a wonderful location.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN University Inn

Property: BEST WESTERN University Inn
Address: 914 S College Ave, Fort Collins, CO 80524-3303
Phone Number:
Location: United States > Colorado > Fort Collins
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Fort Collins
#5 Romantic Hotel in Fort Collins
#9 Family Hotel in Fort Collins
#11 Business Hotel in Fort Collins
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN University Inn 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Our cozy Best Western located in old town Fort Collins across the street from CSU's main campus. We offe bicycle rentals for our guests for $15.00 a day, please inquire at the front desk after check in. Walking distance from many restaurants, shops, nightlife & the university campus. Biking distance to Fort Collin's famous breweries, nature trails and much more. We are pet friendly in half of our rooms (additional nightly fee), and our property features a beautiful year round pool house with hot tub and fitness center. We can offer group discounts and meeting space for up to 100 people, please inquire directly. ... more   less 
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Also Known As:
Best Western University Hotel Fort Collins
Best Western Fort Collins
Fort Collins Best Western

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