wow...I stayed a week at this establishment and decided a summary was in order. The place is dated and in need of a makeover. The air conditioner circulated the air, but only marginally 'conditioned' (cooled) the air. Other people complainted of a musty odor in their rooms.
The internet was appalling. It was supposed to be 'secure' with a password, but my low tech lap top readily connected and after a few minutes, I was kicked off repeatedly. The front desk staff gave me a number to call tech support. Hello? Am I missing something here? Isnt that a responsibility of the hotel personnel? I wasn't about to whiz away my cell phone minutes or be charged out the yang on the hotel phone to do their job! Anyway, I noticed some improvement after I complained to the front desk staff (took a few days, though). But it still wasn't secure.
Next--my wife went to the front desk to exchange some dollars for quarters to wash some clothes. The response: there is a change machine in the washing room. My sweetie's response: no there isn't. Hotel's response: let me talk to my manager....*after some crickets chirped*....the manager came forward and told my wife to go up the road to a bank!
I could bring up a few other notations...like the breakfast, but I think this is enough..in order to get my assessment across.
Summary of this hotel? POS. Needs to improve on hospitality and quality.
- Official Description (provided by the hotel):
- Our cozy Best Western located in old town Fort Collins across the street from CSU's main campus. We offe bicycle rentals for our guests for $15.00 a day, please inquire at the front desk after check in. Walking distance from many restaurants, shops, nightlife & the university campus. Biking distance to Fort Collin's famous breweries, nature trails and much more. We are pet friendly in half of our rooms (additional nightly fee), and our property features a beautiful year round pool house with hot tub and fitness center. We can offer group discounts and meeting space for up to 100 people, please inquire directly. ... more less
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- Also Known As:
- Best Western University Hotel Fort Collins
- Best Western Fort Collins
- Fort Collins Best Western