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“Not up to the usual Hilton standards” 3 of 5 bubbles
Review of Hilton Garden Inn Fort Collins

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Hilton Garden Inn Fort Collins
Ranked #7 of 30 Hotels in Fort Collins
Certificate of Excellence
Grand Junction, United States
1 review
“Not up to the usual Hilton standards”
3 of 5 bubbles Reviewed April 21, 2014

As a person who usually stays within the Hilton chain, I was disappointed with this one. The hotel itself is clean and neat, but the staff was not friendly, and I hated the sleep number bed, which, on the wood pedestal, creaked and moaned every time moved. The mattress was uncomfortable, and I did not sleep well any of the three nights I was there. Next time I visit Fort Collins, I will stay at the other Hilton.

  • Stayed April 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Linda L J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review, May 15, 2014
Hello Linda L J,
Thank you for taking the time to fill out a review for us. I appreciate all the comments and feedback. I am sorry to see that we fell short of your expectations. This is something we definitely will look at and try to improve on. I did want to mention that we are replacing our mattresses later this year to a different style. Hopefully at that time you will give us another opportunity to take care of you. - Billy Dye - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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430 reviews from our community

Traveler rating
    228
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See reviews for
132
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Denver, Colorado
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed April 19, 2014

You never have to expect a surprise at the Hilton Garden Inn, it will always be clean and you will aways have what you need, although this time I had to request a shower cap. The restaurant had a reasonable selection and reasonable wine list. The workout room left something to be desired, it was claustrophobic....too too small with not much equipment!

  • Stayed April 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dfisher_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review, May 15, 2014
Hello Dfisher_12 and thank you for staying with us. I’m glad you found the hotel clean and our American Grill Restaurant options plentiful. I am sorry that we could not offer more equipment for your fitness needs. We hope to get you back here soon. - Billy Dye - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, United States
1 review
5 of 5 bubbles Reviewed April 10, 2014

The purpose of our trip was to visit CSU. This hotel was perfect. The location was close proximity to down town Ft. Collins. The hotel itself is located directly across from a large shopping center that includes some good dining options, as well as a Super Target for travel items we may have forgotten to pack. Complementary Wi-Fi was really convenient and breakfast package was great. The staff was very friendly and accommodating. Would def recommend/stay again.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Alison H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review, April 15, 2014
Hello Alison H!
Thank you for filling out a review with us. Sounds like your visit to Fort Collins was a good one. I am glad to see the location was very convenient. We are lucky to have so many great shopping and dining options nearby. Hopefully you will be back soon, we look forward to having you back. - Billy Dye - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mendham, United States
1 review
5 of 5 bubbles Reviewed April 2, 2014

Comfortable stay at the Hilton Garden Inn. Very quick check in and pleasant staff. Enjoyed the complimentary coffee and water along with afternoon cookies when we got back from our hike. Would definitely stay here again for on a future visit to Fort Collins.

  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Anna Marie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review, April 10, 2014
Hello Anna Marie S!
Thank you staying with us on your visit to see your daughter. CSU is a great school and I am sure she just loves it. I am happy to see you enjoy our hotel and staff and that we took good care of you during your visit. We look forward to seeing you again soon. - Billy Dye - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parma, Italy
Level Contributor
118 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed March 30, 2014

Comfortable hotel for a business stay in Fort Collins. Close to my business location and easy to reach from Denver Airport. Nice staff, good breakfast and service. The room was big and clean, nice sleep. Good internet connection for free.

Room Tip: From Denver Airport follow the indication to Fort Collins (25). Exit at Harmony Road, after Ziegler...
See more room tips
  • Stayed March 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mirco Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review, April 10, 2014
Hello Mirco Z,
Thank you for staying with us and we really appreciate your business. I see you enjoy our amenities and what we have to offer. I also appreciate your tip with instructions on how to get to the property. Thank you again and hope to see you soon. - Billy Dye - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elk Grove, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 29, 2014

Lovely quiet clean Hilton Garden Inn -- great location across from Target, DSW, BJ's Brewhouse, etc. Hotel is great and as a bonus the terrific steak house Austin's is just a walk across the parking lot. Our favorite hotel and restaurant in Fort Collins and we travel here often.

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review, April 10, 2014
Hello Thomas S and thank you for writing a survey for us! I am happy to see you enjoy staying with us and that the location fits your needs. There is definitely lots of shopping and restaurants nearby. Since you come to the area often, we look forward to having you back soon! - Billy Dye - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gilbert, United States
1 review
5 of 5 bubbles Reviewed March 17, 2014

I stayed with my sister and 2 nieces for a long weekend. I was very happy with our stay. This is a nice hotel.... great service and amenities. The room was good! If my niece attends CSU, I plan to stay again.

  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Loretta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review, March 18, 2014
Hello Loretta B,
I am happy to see that you and your family had a great time with us. Thank you for sharing your experience on Tripadvisor. CSU is a great school and we hope to have them join our community and see you all again here. - Billy Dye - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Fort Collins

Property: Hilton Garden Inn Fort Collins
Address: 2821 E Harmony Rd, Fort Collins, CO 80528-9557
Phone Number:
Location: United States > Colorado > Fort Collins
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Fort Collins
#7 Romantic Hotel in Fort Collins
#8 Family Hotel in Fort Collins
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Fort Collins 3*
Number of rooms: 120
Official Description (provided by the hotel):
Located just two miles west of I-25 off of Harmony Road, the newly renovated Hilton Garden Inn offers several convenient amenities on property and within walking distance. The hotel features an on-site restaurant and bar, outdoor patio with fire pit, indoor pool/hot tub, fitness center, business center, and on-site laundry. Several restaurants and shopping are all within walking distance. All guest rooms feature a single king or two queen size beds, refrigerator and microwave, complimentary internet access, and in-room safe. ... more   less 
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Also Known As:
Hilton Garden Inn Fort Collins Hotel Fort Collins
Hilton Fort Collins
Fort Collins Hilton

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