We (5)went to eat lunch at around 1 pm . . only 2 other tables on patio and they had their food. We ordered hamburgers and a grilled cheese. 20 or more min.pass. The waiter's response. "we got busy a minute ago". We were there before a "minute ago" then the "manager" brings our food with more excuses "hamburgers were burnt so, I told them to re do them" the hamburgers were not only still burnt and came from a warmer. the grilled cheese was hard'.Two folks at our table are in the Food/restaurant biz . It is hard to pull the fast one . I live in Fort Collins and there are many restaurants. Austin's is "not the last Coca cola in the desert"..so, folks participate in other restaurants that are tucked away and have wonderful food and service. I will share my story and I won't be back.
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