Had reservations booked through Booking dot com and had a confirmation. After a long drive, arrived at 7PM and was informed that we did not have a room, our room was sold.even though he was looking at reservation on his computer. On further inquiry the desk clerk gave the reason, unwittingly, when we asked if he could find us another room in the area..We were not going to find a room for the price we booked at because of the Cheyenne Wyoming Frontier days....Bottom line, our room was sold to the highest bidder.
But, wasn't a total loss, after viewing the lobby, the night clerk and the dinginess of this business we thought that KARMA was in our favor..Bad place, Bad opportunistic, scalping, Management.
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