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“Just fantastic, convenient place to stay” 5 of 5 bubbles
Review of Quality Inn & Suites

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Quality Inn & Suites
Ranked #5 of 30 Hotels in Fort Collins
Certificate of Excellence
GreenLeadersBronze level
Lake in the Hills, Illinois
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Just fantastic, convenient place to stay”
5 of 5 bubbles Reviewed June 10, 2012

We were pleased with the overall service, location and cleanliness of this experience. The staff was friendly and helpful. Our room was spacious and clean. The location was perfect, surrounded by most everything you would need/want in terms of amenities/food. A short trip from downtown (old town) which is wonderful to visit and walk around. The room/pool was great and the included breakfast was very good. My family enjoyed our stay here.

  • Stayed June 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine H, Corporate Revenue Director at Quality Inn & Suites, responded to this review, June 13, 2012
Thank you for letting us know how we are performing. Your input is very valuable to our process of improvement. We appreciate your business and hope that you will say with us again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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264 reviews from our community

Traveler rating
    157
    74
    23
    5
    5
See reviews for
107
71
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35
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Park City, Utah
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed April 27, 2012

We have spent the last four years at various properties in Fort Collins, visiting our daughter at CSU. Found this accidentally when the closer properties were all booked up. It cost much less than the other chains we had been frequenting, yet is only a ten minute drive from campus. We enjoyed the quiet street, and the mountain view from the back side of the hotel. The train did go by occasionally, but other than that no street noise . There are restaurants and shopping within walking distance. We also were apprised of new ownership and planned upgrades coming, such as better business amenities and new beds. Thought it was already adequate and comfortable, but it should be even nicer. Oh, and the windows actually open! We loved the fresh air.

Room Tip: We like the top floor, end room, facing the back. No one walks by the door, and the view is of the...
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Louise55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLaramie, Owner at Quality Inn & Suites, responded to this review, August 20, 2012
Thank you for staying with us and I apologize for my delay in replying to your post on this site. We purchased the hotel in mid February of 2012 and things have been a bit crazy at times. All is great as our renovation process has begun. We hope that you will selct us again if your travel plans bring you back to Fort Collins.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakdale, Minnesota
Level Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed April 24, 2012

We have stayed at thie property numerous times over the last few years, always having a good experience. We found out during this visit that the hotel has been sold and will have an extensive remodel over the next year or so. Presently, it is still a Quality Inn, and is worth a stay. Good staff, nice sized room with a hideawaybed as an extra. Small refrigerator, microwave, small dining area. Decent breakfast, pool area, exercise room, and laundry facilities. Only drawbacks are the small parking lot, noisy air conditioning, and a train track right behind the building, didn't bother us, but it may be a problem for others. Close to shopping, eating, and a walking and bike path.

Room Tip: Odd number rooms face the street, even numbers are on the train track side. I believe that pets are...
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  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank LeoLadyUpperMidwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine H, Corporate Revenue Director at Quality Inn & Suites, responded to this review, June 13, 2012
Hello and thank you so much for your input about our Quality Inn & Suites in Fort Collins. We are looking forward to the renovation and hope to begin the process in the fall. We sincerely hope that you will continue to stay with us and we will always strive to offer great value, service and amenities.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Level Contributor
104 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
3 of 5 bubbles Reviewed December 13, 2011

I was there on Business and for personal reasons.
The staff took extra efforts to see that I had directions and maps to get where I needed to go.
Breakfast was standard for this chain. Nothing special

The biggest detractor is the trains that go behind the property. Loud and noisy. Not frequent- but they may wake a sound sleeper up_ sounds like a jet is taking off.

Prices were verygood for the area- competitive.
loaction, price, amenities made this a good value for the area.

Room Tip: Get a room facing the front of the property. There is a railway behind the building and the trains a...
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  • Stayed December 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kindra V, Director of Sales at Quality Inn & Suites, responded to this review, April 11, 2013
Dear David R,
Thank you for taking the time to post your comments to Trip Advisor. I am glad to hear that you enjoyed the time you spent at the Quality Inn & Suites. We actually bought the hotel after your stay so things are going to be quite a bit different if you make it back to our neck of the woods! Many of our staff is the same so the service and cleanliness you experienced will only be better but the surroundings and accommodations are much better. We hope to see you back in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mountains of CO
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed December 5, 2011

Thought this was going to be a decent hotel. Only needed one night so didn't need anything flashy. What we got was worse than average. We got no sleep due to the heater cycling on and off--- on for about 20 seconds, off for about 2 mins, on for 20 secs, off for 2 mins.....all night long. It was too cold to turn it off though. As if that wasn't bad enough, I'm pretty sure the sheets had not been washed. There was hair (lots of it), smeared mascara on the sheets and pillowcases, and other "things" in the bed. This was just gross! Also we were in room 210-- right above the swimming pool. We could hear all the noise from the pool area loud and clear. It did get quiet at 10:00 pm when the pool closes. The only reason I didn't mark it as "terrible" is because the room and bathroom were a nice size and the guy at the check-out was pleasant. We will be in the area again in 2 weeks, but will certainly not stay here.

Room Tip: In room 210, you can hear the noise from the pool.
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  • Stayed December 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank magnolia1e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kindra V, Director of Sales at Quality Inn & Suites, responded to this review, April 12, 2013
Dear magnolia 1e,
Thank you for taking the time to post your comments to Trip Advisor. First let me apologize for the less than enjoyable stay that you encountered on your last trip to the hotel. Now I would like to let you know that since your stay we have purchased the hotel and are running it in a very different way then before. Many of the issues that you had with your room have been remedied since we took over. I invite you to come back the next time you are in Fort Collins to experience all the changes that we have made here at the Quality Inn & Suites.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mansfield, Texas
Level Contributor
80 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed August 28, 2011

This newish hotel is located near shopping, good restaurants and other major attractions. It was clean and very comfortable - probably the best Quality Inn we have ever stayed in. It was packed the weekend we were there (3 nights) but the staff took very good care of all the guests including during the complimentary breakfast. Don't be disarmed by the railroad tracks running at the back of the property. A city ordinace forbids the use of horns at intersections - they have a quiet warning system. Good value - we will return to this one.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank texasjhawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kindra V, Director of Sales at Quality Inn & Suites, responded to this review, April 12, 2013
Dear texasjhawk,
Thank you for taking the time to post your comments to Trip Advisor. I am happy to hear that you have such a positive experience during your stay at the Quality Inn & Suites. I would like to let you know that we have since purchased the hotel and we have just completed a major renovation. We would love to see you back at the hotel so that you may be able to see all of the improvements that we have made. We still have the same amazing service so we will be more than happy to take great care of you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
72 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed August 21, 2011

This is the second time we've stayed here - this time I really noticed the negatives. Trash, e.g., candy wrappers, on the floor in the halls (I know the guests did this, but shouldn't the staff check frequently to be sure the hallways are clean?) and the bathroom sink in the room we were in (327) is very chipped and scarred. At first I thought it was bugs or hair, but then realized the vanity is made of some material (plastic?) that chips. REALLY needs to be replaced. Looks horrible.

Room seemed clean enough. I like these "suites" with the extra space.

Breakfast is from 6:30 - 9:30. We got down to the lobby at 6:35 - doors closed, room dark. The coffee was ready, but it was another 5 minutes or so before breakfast (which is so-so) was ready. AND the coffee ran out early on which is strange because there weren't very many people having breakfast at that time.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Wibbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kindra V, Director of Sales at Quality Inn & Suites, responded to this review, April 12, 2013
Dear Wibbus,
Thank you for taking the time to post your comments to Trip Advisor. I apologize that you stay with us was not up to your expectations. Please know that since your stay at the hotel we have taken over and things are much better. We purchased the hotel in February of 2012 and just this month have completed a major remodel in which all guest rooms and common areas have been completely redone. I invite you to come back to experience the true hospitality and service that we have come to be known for. We look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 4001 S. Mason Street, Fort Collins, CO 80525
Phone Number:
Location: United States > Colorado > Fort Collins
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Fort Collins
#4 Romantic Hotel in Fort Collins
#6 Family Hotel in Fort Collins
#9 Business Hotel in Fort Collins
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Quality Inn Fort Collins
Fort Collins Quality Inn

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