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“Excellent customer service!”

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Cambria hotel & suites
Ranked #1 of 31 Hotels in Fort Collins
Certificate of Excellence
GreenLeadersBronze level
Reviewed October 29, 2013

I was looking forward to my stay but unfortunatly a small emergency and had to change my plans at the last minute. The General Manager worked with me personelly and help out. I would definitely recommend this establishment just on the customer service alone!

  • Stayed: October 2013, traveled solo
    • Service
Thank 52_Weeks_A_Year
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott D, General Manager at Cambria hotel & suites, responded to this reviewResponded November 1, 2013

We hope that everything has worked out for you. We look forward to having you stay with us and let us know if there is anything we can do for you.

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284 - 290 of 429 reviews

Reviewed October 18, 2013

This hotel is set back from the street, and that is such a shame. So much space in the room as well as having a separate space with room divider for someone else to stay or have the option to sit on the sofa sleeper and watch the 2nd tv. Where else could you have a room with 2 tv's and not have to pay a lot of money? The prices are so reasonable, I know we will be back when we visit our family again.
Our flight was delayed from NY so we did not get in until 3am. I called to inform them of this and they were ok with it. It was homecoming weekend at CSU so they had to charge us for the night and told me this on the phone. As long as my room was there, we were fine with it.
We were not disturbed at all by housekeeping which made us think they were informed of our late arrival. Since we forgot to put the DO NOT DISTURB sign up, it was nice not to hear knocking on the door.
Now for the not so good. The sofa bed has a thin mattress which was fine for our granddaughter but I cannot see 2 adults sleeping on it. The breakfast buffet for 9.95 adults and 4.95 children. It's priced a little too much for me. The food was good and fresh but nothing special. Scrambled eggs, home fries, bacon, sausage, French toast, fresh fruit, oatmeal, cold cereal, muffins, juice and toast or muffins. Wolfgang Puck coffee and a large selection of teas.
As I said before, we will definitely be back the next time we go to Fort Collins. Having never stayed at a Cambria Suites before, I am so glad we stumbled upon this gem. The staff is so friendly saying hello and goodbye every time they see you. Always asking if there is something they can do for you. If you are thinking twice about staying here, don't. I promise you will not have any regrets.

  • Stayed: October 2013, traveled with family
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Thank supee1117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott D, General Manager at Cambria hotel & suites, responded to this reviewResponded October 21, 2013

On behalf of our staff, we would like to thank your for taking time to send in such a nice response. We look forward to having you stay with us again in the near future. Thank you again.Scott Duarte- General Manager

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Reviewed October 12, 2013

I rarely write reviews but had to share our great experience. Hotel was clean everywhere (including fitness center). Rooms were large & comfortable. Staff was friendly. I know breakfast is an extra charge, but since the price is half that of the big chains, it's not a huge deal. Plus, the breakfast was quality (not your standard "free" breakfast). Not only do I recommend this hotel, I'll seek it out. It's close to Austin's, which is a great restaurant. BJ's is just across the street. Impressed, indeed!

  • Stayed: October 2013, traveled with friends
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Thank purplepony28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott D, General Manager at Cambria hotel & suites, responded to this reviewResponded October 13, 2013

Purplepony, Thank you for choosing to stay at our Cambria Suites Hotel. We appreciate you staying with us as we know you have options. Please come back and see us again.

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Reviewed October 2, 2013

My husband and I stayed here for 2 nights this past weekend. It is the first time we have ever stayed at a Cambria property. Check in was very prompt and most friendly. Wish I would have got gentleman's name he was very nice.

Our room was very roomy, separate seating area with a flat screen, another TV in bedroom area, comfortable desk area for work if needed. There is a coffee maker and small refrig though not stocked but was nice to have for a leftover meal. Room was very clean.

There is a small indoor pool and hot tub although we did not use. A very nice lobby/recetion area with ample seating. Would be a great place to enjoy a glass of wine in the evening. Also has a small bar area and dining area. There is a breakfast buffet (extra charge) and you can also order sandwiches etc.

The only negative I can say is we were surprised for a newer property you could hear the people walking in room upstairs and kids in room jumping off beds onto the floor.Guess I figured newer properties would be more soundproof. Understand some people think a hotel room is a playground not much one can do about that. Parenting 101.

Will say that the front desk did give us the option of changing rooms but we were checking out next day and didn't want to pack up everything and move into another room. If we had been staying longer, we certainly would have accepted their offer.

If we are in the area again, we would certainly stay here again. There are many restaurants close by and was very easy getting in and out back to the main road to freeway.

  • Stayed: September 2013, traveled with friends
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Thank Flagstick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott D, General Manager at Cambria hotel & suites, responded to this reviewResponded October 3, 2013

Flagstick, We would to thank you for choosing to stay at our Cambria property. Hotel does still look and feel new even though we just turned 5 years here.Please come back and see us. Thanks again for your response !

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Reviewed September 22, 2013

Stayed here for a college visit. The service was friendly, the room was clean, and the breakfast was good. We have a room with a separate sitting area which was nice. Gave us room to spread out. Also, they have a bar downstairs available if you want something during the evening.

  • Stayed: February 2013, traveled with family
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1  Thank karen t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott D, Manager at Cambria hotel & suites, responded to this reviewResponded September 24, 2013

Ms. Karen T, Thank you the response, we appreciate the feed back to let us know how we performed during your visit.

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Reviewed September 4, 2013

Great convenient. location. Clean and modern. Nice room set up. But. $10 for a breakfast akin to what other suite hotels offer for free? They'd benefit from changing that up.
Lobby bar is a nice concept. But include those waffles Un the room price please!

  • Stayed: August 2013
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1  Thank sakigemcam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott D, General Manager at Cambria hotel & suites, responded to this reviewResponded September 28, 2013

Thank you for staying at our Cambria Suites, our hotel has just refreshed our entire menu for breakfast and our dinner menu and bar as well. Yes we do charge for our breakfast buffet as we do not have a continental breakfast.

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Reviewed September 3, 2013

Hotel is modern neat and clean - one of our TVs did not work and the toilet clogged with just a few squares of toilet paper - every time - breakfast is $10 - stay down the street at holiday inn express -

  • Stayed: September 2013
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Thank AnneTyson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott D, General Manager at Cambria hotel & suites, responded to this reviewResponded September 28, 2013

AnneTyson, we apologize that your stay with us has some issues and hope to have you give us another opportunity in the near future. We have just upgraded our menus for breakfast and dinner.Yes we do charge for our "Breakfast buffet" as it is not a "continental" breakfast.

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Additional Information about Cambria hotel & suites

Address: 2921 E Harmony Rd, Fort Collins, CO 80528-9622
Phone Number:
Location: United States > Colorado > Fort Collins
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Fort Collins
#3 Romantic Hotel in Fort Collins
#3 Green Hotel in Fort Collins
#3 Business Hotel in Fort Collins
Price Range: $85 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cambria hotel & suites 3*
Number of rooms: 90
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Also Known As:
Cambria Suites Fort Collins Hotel Fort Collins

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