We have been to this particular Maggiano's at least five times, and to two other Maggiano's locations as well, and it has always been something to look forward to. This time the meal was mediocre and the overall experience was unpleasant. While the hostess was pleasant and the wait staff was accomodating, the meal was awful, and when I used the restroom on the way out I was shocked to see it was a total mess, with papertowels piled to overflowing in the trash cans, one toilet not functioning, and another with a stall door that had no locking hardware on it. I will not return to this particular Maggiano's - you wait a long time for a table and the food is not cheap, and I was totally underwhelmed and disappointed by the experience.
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