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Reviewed July 13, 2017

Very good staff. Unfortunately it doesn't appear the ownership is spending any money on maintenance of the property. The first room I was assigned smelled like pet urine and fryed food. After complaining to the very helpful staff I was given a new room that smelled like cigarettes. Both rooms had many stains on the floor.

  • Stayed: July 2017, traveled solo
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Review collected in partnership with Extended Stay
Thank E2681RRjonb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
00esa, General Manager at Extended Stay America - Denver - Tech Center South - Inverness, responded to this reviewResponded July 15, 2017

You are absolutely correct to expect a clean, well-maintained property as your home away from home, and we sincerely apologize for failing to provide that for you. We are taking steps to ensure every detail from the first impression at check-in to final check-out will focus on impeccable attention to detail in all areas of our property. We truly hope you will consider giving us another opportunity to restore a favorable impression of our hotel in the future.

Sincerely,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2017 via mobile

Lei, the lead at the front desk, went well over and beyond the call of duty. Her knowledge and work ethic dworfs that of a mortal man. She went as far as to assist me (6'-0 225lbs) with my abundant luggage. Grabbing some of the heavier items while stating "im not a delicate flower") and bounded off for the lobby where i was waiting for a ride.
With great customer service and smiles for miles, the Extended Stay Denver Tech Center on Geddes Street, is a sid 5 stars.

I thank you for making my stay truely exceptional.

Edward Brown
CEO Brown Marketing LLC

Stayed: July 2017, traveled on business
Thank Edward B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
00esa, General Manager at Extended Stay America - Denver - Tech Center South - Inverness, responded to this reviewResponded July 14, 2017

Edward, it was a pleasure hosting you at Extended Stay America - Denver - Tech Center South - Inverness. Our entire staff strives to make sure each guest has a pleasant stay, and we are delighted to know this was your experience. I will be sure to share your kind praises with Lei for doing an exceptional job. We hope you are already planning another trip our way!

Sincerely,
General Manager

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Reviewed July 10, 2017

Some of the best staff encountered at any hotel. Bright Happy Willing to Help. Hard working housekeepers, cheerful front desk staff. Grilling area, close to train, stores. Best Value in area. Wi-fi could use some upgrading, and available channels should be increased.

  • Stayed: July 2017, traveled with family
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Review collected in partnership with Extended Stay
Thank 291carltonf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
00esa, General Manager at Extended Stay America - Denver - Tech Center South - Inverness, responded to this reviewResponded July 11, 2017

Carlton, thank you for choosing Extended Stay America - Denver - Tech Center South - Inverness. We are delighted to read you were impressed with the service you provide by our housekeeping and front desk staff and that you liked our affordable rates. It was a pleasure having you as our guest, and we hope to see you and your family again soon.

Sincerely,
General Manager

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Reviewed July 2, 2017

This is a terrible place to stay more than one night. Furniture is very uncomfortable and spiders are plentiful. Room is very tiny. There is no couch or recliner. AC blows directly on the bed going from hot to cold as it goes on and off.

  • Stayed: July 2017, traveled as a couple
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Review collected in partnership with Extended Stay
Thank larryhX310TU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
00esa, General Manager at Extended Stay America - Denver - Tech Center South - Inverness, responded to this reviewResponded July 3, 2017

larry, please accept my personal apology as well every assurance we will be working to address the concerns you outlined. Our maintenance team has been informed about our HVAC unit to take corrective actions immediately. We are also sorry for the "uninvited visitors" you reported in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. I truly hope this unfortunate situation will not prevent you from staying with us again.

Sincerely,
General Manager

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Reviewed June 13, 2017

Needed to stay somewhere near our second home while it was being painted. The location was great and extended Stay America worked for me. Would definitely use these type of place again in some other locations as well.

  • Stayed: June 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Extended Stay
Thank L7628PSphilw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
00esa, General Manager at Extended Stay America - Denver - Tech Center South - Inverness, responded to this reviewResponded June 14, 2017

Thank you for choosing Extended Stay America - Denver - Tech Center South - Inverness. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon.

Sincerely,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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