Pentlands is in a good location with easy access to bus routes & local amenities, however the accommodation manager, falls far short of what one would reasonably expect from someone in his position. Verbal abuse of a guest, as a result of a using a bathroom which had a questionable out of order sign, was not what I expected & quite alarming. The guest in question felt so threatened by the managers outburst that they along with other members of there party felt compelled to leave.
Reasonable accommodation, shame about the management
- Official Description (provided by the hotel):
- We are a family owned and operated hostel offering you clean, comfortable, affordable accommodation with a home away from home feel.This colonial homestead is set in spacious park-like grounds giving you a sense of peace within the hustle and bustle of the central city. Enjoy our hostel with it's friendly, relaxed atmosphere and close proximity to the bars, cafes and shops of vibrant Mt Eden Village. Pentlands Backpackers has recently enjoyed a fresh new look with extensive renovations completed in August 2012. ... more less