We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Don't stay here”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Purgatory Village Condo Hotel
Ranked #17 of 33 Hotels in Durango
Certificate of Excellence
Pueblo, Colorado
Level 4 Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Don't stay here”
Reviewed August 9, 2012

My wife and I booked 4 nights at this condo/hotel, we checked into a very small dated room to the immediate sound of a dog barking through an adjoining door in our room. Not only are pets not allowed but we were also not aware of the setup of this place. Most of the rooms they rent out are bedroom suites of larger condo's owned by Texans. Rather than like a normal hotel that has adjoining rooms with 2 sound proof doors in between, these units have one door that you can see light around. So needless to say you can hear every word the people in the condo next door are saying. Around 11pm I had enough of our neighbors loud partying and called the front desk where an extremely rude employee argued with me despite me being very nice about the situation. I nicely asked to be moved and I was told "we're booked".......It was early august, th empty parking lot and dead hallways indicated otherwise. I had enough and requested to be checked out and refunded immediately where I was once again lied to that they were completely booked. No attempt was made to accomidate us due to the horrible situation that they actually charge tons of money for. If you're looking for a quiet, private place to stay, this is NOT IT.

Room Tip: There are no good rooms that I'm aware of unless you enjoy staying in a bedroom of someones cond...
See more room tips
  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Dominic G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott M, Manager at Purgatory Village Condo Hotel, responded to this review, November 16, 2012
Thank you for being our guest at Purgatory Village and for taking the time to write a review on Tripadvisor. We will share your comments with the appropriate department which will help us in training staff and achieving our quality standards. We strive to exceed our guest’s expectations and your feedback is very important to helping us deliver the best possible vacation experience.

We sincerely hope you will come back to visit us again soon and give us the opportunity to exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

151 reviews from our community

Traveler rating
    73
    39
    17
    12
    10
See reviews for
73
41
7
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Any
English first
Pueblo West, CO
Level 5 Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 9, 2012

Had reservations for 6 couples in 6 rooms- our son and daughter-in-law's room was a bedroom off of another condo, with one door between. You could see the light all around the door. The people next door were loud with a barking dog...no dogs allowed!!! The manager sent security, but when they did not quiet down or stop barking, we went to front desk. New night manager wouldn't do anything else but offer our money back-at 11 pm at night!!!!!!!! Said they were full, but we didn't see another person on our floor, empty parking lots...? They ended up staying in our room in a different area, but we moved out the next day to another place down the road. All the rooms are very dated, overpriced.Breakfast place doesn't open til 8 am..?? Don't stay here, very disappointed.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank IBMItalianByMarriage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott M, Manager at Purgatory Village Condo Hotel, responded to this review, November 21, 2012
Thank you for being our guest at Purgatory Village and for taking the time to write a review on Tripadvisor. We will share your comments with the appropriate department which will help us in training staff and achieving our quality standards. We strive to exceed our guest’s expectations and your feedback is very important to helping us deliver the best possible vacation experience.

We sincerely hope you will come back to visit us again soon and give us the opportunity to exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania
Level 6 Contributor
157 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed August 2, 2012

We were excited after finding this resort that sounded like a gem! We were so wrong! This place looks so old and the Purgatory Village we stayed in was just plain creepy. The building looks like your staying in an extended stay low budget hostel. Musty smells, no air conditioning. The two bedroom condo we booked was $250/night and they had the nerve to charge an additional $22 custom package cost for a resort fee, a $9 community assessment fee, $9 room tax, and a $3.49 lodging tax. The condo was huge, and everything was in working order. The condo even had a washer/dryer, but the washer was so loud and so old that the clothes came out wet. It took over an hour to dry one small load.

I an sure there are other places to stay in Durgano, especially that are closer to town than this resort. It is about a half hour drive away from town and everything else in the mountains.

Room Tip: Stay anywhere else than at this resort
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Teambono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott M, Manager at Purgatory Village Condo Hotel, responded to this review, November 30, 2012
Thank you for being our guest at Purgatory Village and for taking the time to write a review on Tripadvisor. We will share your comments with the appropriate department which will help us in training staff and achieving our quality standards. We strive to exceed our guest’s expectations and your feedback is very important to helping us deliver the best possible vacation experience.

The resort fees go toward the business center, wireless internet, maintaining the heated outdoor pool with hot tub, fitness center, forest service access, and many other amenities to be enjoyed while visiting the resort.

We sincerely hope you will come back to visit us again soon and give us the opportunity to exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level 6 Contributor
470 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
Reviewed June 21, 2012

We stayed here four nights - originally booking what was billed as a "hotel room" with a king bed. When we checked in, we found that we were actually at a condo type building with individual owners that are rented as hotel rooms - the hotel room, commonly called a lock off, was not quite a lock off. It was a small room with a bed, one chair, a small tv, a small dresser and a closet. The bathroom was bigger and a bit nicer.

My first thought was "oh, no! four nights!". We called and got an upgrade to a one bedroom unit, which included a kitchen, dining room, living room, deck, bedroom, and bathroom. It was much bigger.

The units are apparently furnished by the owners so each is different. The one we rented was fine. Clean but could have been cleaner. The linens were never changed but the bed was made each day. Waste baskets were emptied and towels were exchanged. But the sinks were never even wiped down in the bathroom - we left a good tip each day, hoping for good service, but that's what we got.

We never saw anyone in the halls or building - it was pretty quiet, and looked up to the ski slopes. The blinds in the room were wood and if you didn't lower them exacly right, the slats fell out. The handle on the window fell off when we closed it. There is no air conditioning. This place is about 45 minutes from the old town area in Durango.

We paid a good price for this - almost $500 for 4 nights with one night called "free". I think that there might be a better place to stay.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bensus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CT
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 1, 2012

We just stayed in the Kendal building this past weekend for a destination wedding of our friends. The resort staff was great...so friendly and helpful! And had we been skiing, the location couldn't be beat, although everything in the resort seemed to close by 8 so if you wanted a late dinner or a couple of drinks, the 30-minute drive to town was a bit much. Our room was clean and everything that we needed. However, it was so stuffy in there that by the end of the weekend, my boyfriend had a chest cold. Overall though, it was a great place for a destination wedding, a lot of fun (if you ski or board, but there were things to do if you don't) and very convenient.

  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank melsie11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norman, Oklahoma
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 27, 2012

Stayed three nights at Purgatory Village hotel in a "king hotel room". Description on line said it had a king bed and a sleeper sofa in room. It only had a king bed with no place to sit other than bed. I came by myself to meet others just to ski. The room was clean and looked like it had been remodeled. It was decorated nicely, but as mentioned it was small with no chair or sofa. The bathroom was large and nice. One drawback was no bathtub, just a shower. The shower was huge and very nice, but it's really nice to have a tub after skiing. Sheets on the bed were scratchy. The hotel is a little oddly laid out, and the check-in and front desk were in a different building entirely. The location was great for skiing, truly ski in ski out. If you rent from the "Experts Edge" which is located on second floor of the hotel (which is really ground level) they will keep your boots, ski's overnight for you. Only about 3 places to eat at the ski area. The deli for lunch wasn't bad, and you can get a decent meal at Purgy's after 5pm.

  • Stayed January 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chevron7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alvarado, Texas
Level 5 Contributor
85 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed January 9, 2012

We stayed in the Kendal building that is a little outdated (1980s) but each condo is slowly getting upgraded. This ski in ski out condo is in perfect location to the 6 pack lift, bunny slopes, restaurants and shops at Purgatory. If possible, book your lift tickets and ski rentals together for a nice package deal. I was told by a girl on the lift that Costco also has inexpensive lift tickets.

Be aware that if flying into town, the resort has transportation options for airport pick up/drop off. The driver will gladly stop at the grocery store to allow you to shop before heading up the mountain.

This is a great location to enjoy a winter break!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dreaming*of*a*beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Durango hotels
22.7 mi away
Adventure Inn Durango
Adventure Inn Durango
#2 of 33 in Durango
243 reviews
25.1 mi away
Strater Hotel
Strater Hotel
#9 of 33 in Durango
1,051 reviews
21.3 mi away
Iron Horse Inn
Iron Horse Inn
#13 of 33 in Durango
371 reviews
Show Prices
Show Prices
Show Prices
27.2 mi away
La Quinta Inn and Suites Durango
23.3 mi away
Quality Inn Durango
Quality Inn Durango
#5 of 33 in Durango
529 reviews
27.2 mi away
Homewood Suites by Hilton Durango
Show Prices
Show Prices
Show Prices

Been to Purgatory Village Condo Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Purgatory Village Condo Hotel

Property: Purgatory Village Condo Hotel
Address: 24 Sheol St, Purgatory Resort, Durango, CO 81301-8790
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
#3 Best Value Hotel in Durango
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Purgatory Village Condo Hotel 2.5*
Number of rooms: 155
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Hotwire and TripOnline SA so you can book your Purgatory Village Condo Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Purgatory Colorado
Purgatory Village Condo Durango
Purgatory Village Condominium Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing