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“Terrific hotel” 4 of 5 stars
Review of Comfort Inn and Suites Durango

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Comfort Inn and Suites Durango
Ranked #9 of 32 Hotels in Durango
Certificate of Excellence
GreenLeadersSilver level
Trowbridge, United Kingdom
Level Contributor
72 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Terrific hotel”
4 of 5 stars Reviewed March 18, 2014

We drew up just as a number of coaches disgorged dozens of American teenagers on a school (or college) trip. No problems though. A little over excitement in the corridor but not really late. Breakfast was crowded but behaviour was fine. The room was clean and comfortable and the breakfast also decent. A good stopover and well worth the money. A short drive into town for food, though

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Stan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti R, Public Relations Manager at Comfort Inn and Suites Durango, responded to this review, March 20, 2014
Dear Guest,
Thank you for taking the time to let us know about your recent visit. We do host many school groups throughout the year for various sporting and club events, however we have wonderful, well behaved students we work with and have very few problems. I am very glad to hear that you experienced courteous behavior and were able to enjoy your stay.
I am glad you found our rooms to be clean and comfortable and enjoyed our hot complimentary breakfast. Each member of our staff takes pride in their work and it is always rewarding to hear that they succeeded in making your trip successful. We hope that you will stay with us again on your next visit to Durango and allow us to provide you with the same terrific service.
Best Regards,
Comfort Inn & Suites Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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681 reviews from our community

Traveler rating
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    99
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Pine Bluff, Arkansas
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 1, 2014

I stayed at this hotel the weekend of February 14th through the 17th while in town to ride the Durango & Silverton RR. The rooms were very clean and maintained. The only fly in the ointment was the orange juice in the dining room during breakfast. It tasted very watered down and was orange in name only. I had to pour my glass out and replace it with milk. I brought this to the attention of the desk clerk when checking out and she promised she would look into it ASAP. The hotel is located on a service road alongside the main drag into town and was easily accessible. I highly recommend this location if you're looking for a place to stay in Durango.

  • Stayed February 2014, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank phillip8662
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti R, Public Relations Manager at Comfort Inn and Suites Durango, responded to this review, March 3, 2014
Dear Guest,
Thank you for taking the time to share your recent experience at our hotel. I am glad you enjoyed our clean, well maintained property and hot complimentary breakfast. I am sorry for the inconvenience you experienced with our orange juice and appreciate you alerting our staff so that it could be rectified immediately.
We strive to provide the best service possible at all times, and your valuable feedback allows us to address any areas that need improvement. We are very glad to hear you will recommend us to others and look forward to your next stay.
Best regards,
Comfort Inn & Suites Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level Contributor
476 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 521 helpful votes
4 of 5 stars Reviewed February 20, 2014

More like a Courtyard by Marriott, this CI was great. Nice comfy and clean rooms, great rates. Front desk personnel are friendly and helpful Free breakfast was hot, not continental. Eggs, biscuits, gravy, sausage, fruit, make your own waffles, etc. Pleasant stay at a GREAT rate. Convenient to the railroad and downtown too, about a mile away from all the touristy things.

Room Tip: Choose room facing east - scenic hillsides across the river
See more room tips
  • Stayed February 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank bruce p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti R, Public Relations Manager at Comfort Inn and Suites Durango, responded to this review, February 22, 2014
Dear Guest,
On behalf of our entire team, I want to thank you for your wonderful review. It is with great satisfaction we learn that our friendly, helpful staff and clean, comfy rooms contributed to your GREAT stay!
We are pleased you enjoyed our complimentary hot breakfast and all the many choices we offer. Our great rates and convenient location allows all our guests to enjoy everything Durango has to offer.
We hope that you will visit us again in the near future and look forward to serving you.
Thank you,
Durango Comfort Inn & Suites Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed February 14, 2014

The rooms are small but clean and the beds are comfortable. The pillows are awesome! If you're not expecting the doubletree then you won't be disappointed the inn is a good value and you will get a good nights sleep.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank denversergeant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti R, Public Relations Manager at Comfort Inn and Suites Durango, responded to this review, February 15, 2014
Dear Guest,
Thank you for your recent review.
It is very rewarding to hear that you had a comfortable and restful stay with us.
Our clean rooms and friendly staff make the Durango Comfort Inn the best value in town!
We hope you will stay with us again very soon. We look forward to providing you with exceptional service on every visit!
Thank you,
Comfort Inn & Suites Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 13, 2014 via mobile

Whenever I go through Durango I stay at this Comfort Inn. The hotel is clean, the staff are friendly and helpful, and it is a great value for the price. The rooms are bright and pleasant. The pool and new sauna are excellent and the breakfast is fine.

Stayed February 2014, traveled with family
Helpful?
Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti R, Public Relations Manager at Comfort Inn and Suites Durango, responded to this review, February 15, 2014
Dear Guest,
Thank you for taking the time to let us know your satisfaction with our hotel.
We are so pleased that you stay with us each time you travel to our beautiful town.
We will continue to strive to make each and every visit as great as the last.
Best Regards,
Comfort Inn & Suites Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed February 11, 2014 via mobile

We had such an awesome stay. The staff was great, they totally accomodated my room because I was on crutches. My room was on the first floor, and next to service desk in case I needed anything. They even called my room to make sure that everything was fine.

Thank you,
Wendy Hollenback

Stayed February 2014, traveled with family
Helpful?
Thank Wendy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti R, Public Relations Manager at Comfort Inn and Suites Durango, responded to this review, February 13, 2014
Dear Guest,
Thank you for your recent review. We are so pleased to hear that our staff was accommodating and helpful to your needs. It is with great pleasure that we serve all our guests to the best of our ability and we thank you for taking the time to let us know we did a good job.
We look forward to your next stay, hopefully under better circumstances.
Thank you,
Comfort Inn & Suites Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
4 of 5 stars Reviewed January 28, 2014

My son goes to Fort Lewis College in Durango, so I end up there from home in Baltimore several times a year. I'm a Choice Privileges member so I tend to check out their properties first. I stay at the Durango Comfort Inn every chance I get. The rooms are good sized, free parking, decent rates and they were exceptionally good this January 2014. I was there for 8 days and every little thing was taken care of promptly. There is a new management team on site and they are out to be the best. I believe they are going to be well noticed by the chain and I recommend this property to all.

Room Tip: I like the first floor
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Greg D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti R, Public Relations Manager at Comfort Inn and Suites Durango, responded to this review, February 1, 2014
Dear Guest,
Thank you so much for your wonderful review! We are so pleased that you are a frequent guest and that our consistent service and accommodations keep you coming back!
We are under new management and promise to continue to strive to be as great as you have come to expect. Thank you for your recommendation and we look forward to your next stay with us!
Sincerely,
Comfort Inn & Suites Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn and Suites Durango

Property: Comfort Inn and Suites Durango
Address: 455 S Camino Del Rio, Durango, CO 81303-7939
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Durango
#3 Green Hotel in Durango
#8 Family Hotel in Durango
#9 Romantic Hotel in Durango
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn and Suites Durango 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
Welcome to the Comfort Inn & Suites Hotel located in picturesque Durango. We have a fabulous award winning facility and we provide what we believe to be the fastest free Hotel Wifi in Durango with no 3 meg limit per guest like the other major hotel chains. Our hotel offers warm accommodations, friendly service and all the beautiful Durango attractions nearby such as the historical town center offering a wide array of dining, shopping, the famous D&S Narrow Gauge Railroad, and the Animas River Walk. Durango is a town rich in history with breathtaking views of the San Juan Mountains. Winter activities are abundant at the Durango Mountain Purgatory ski area. Durango was recently voted Best Colorado Ski Big Town and is famous for its fantastic summer recreation such as hiking, mountain biking, river rafting, jeep tours, horseback riding, and fishing. Durango was also recently voted Best River Town in America. Other nearby points of interest are the Mesa Verde National Park (a UNESCO World Heritage Site), Sky Ute Casino and Fort Lewis College. Our Durango hotel is a Tripadvisor Hall of Fame, Certificate of Excellence Award Winner 2015, 2014, 2013, 2012, & 2011. The Durango Lift stops within 200 feet of the hotel for easy and convenient access throughout Durango. Full-service hotel amenities and features include the following: • Indoor heated pool & Finish SAUNA • Free high-speed Internet access with no 3 meg limit per guest • Free local calls • Business center • Air conditioned exercise facility Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle and pancake flavors! Business travelers staying at this Durango, CO hotel will find the Business Center with copy and fax services useful. All spacious guest rooms are equipped with microwaves, refrigerators, coffee makers, hair dryers, irons, ironing boards and 32-inch televisions with cable, including movie channels. A guest laundry facility is located on the premises for convenience. ... more   less 
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Also Known As:
Comfort Inn And Suites Durango, Colorado Hotel Durango
Comfort Inn Durango
Quality Inn Durango
Durango Comfort Inn

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