We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“RE: Clean, comfortable and roomy.” 4 of 5 stars
Review of Comfort Inn and Suites Durango

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Comfort Inn and Suites Durango
Ranked #10 of 32 Hotels in Durango
Certificate of Excellence
GreenLeadersSilver level
Colorado
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“RE: Clean, comfortable and roomy.”
4 of 5 stars Reviewed October 25, 2013

Located just outside of downtown so near the train station and downtown eating. Our room was clean and comfortable. The handicap room for our relatives was small but the bathroom was large and easy access to the parking lot. The motel looked newer which was also nice.

Room Tip: We had an upper level room at the back of the motel so nice and quiet.
See more room tips
  • Stayed October 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank howloh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti R, Public Relations Manager at Comfort Inn and Suites Durango, responded to this review, October 28, 2013
Dear Guest,
Thanks very much for taking the time to let us and others know about your recent stay. We are so glad you found your room to be clean and comfortable. Our convenient location does allow all our guests to enjoy the downtown atmosphere and dining while still far enough away to enjoy a peaceful, quiet night.
We hope that you will stay with us again in the near future.
Sincerely,
Comfort Inn & Suites Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

694 reviews from our community

Traveler rating
    304
    240
    98
    32
    20
See reviews for
245
260
40
56
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Flagstaff
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 24, 2013

This hotel was very nice. Minor problem at check-in...was told two of my rooms were adjoining, but they were not. Offer was made for other rooms that were adjoining but they were on second floor, so opted to stay in original room (116). One light fixture did not work...oops, forgot to tell them. Breakfast was good, but no meat. Remedied that by buying microwave sausage and bringing it to the breakfast room. Location was about a mile from town, but a very easy drive. Hotel was attractive and clean. Enjoyed using the breakfast room for game/card playing in the evenings with family. Hot tub was closed. Felt completely safe. Would definitely choose this hotel again. Friendly, helpful staff.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Granny_Annie327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti R, Public Relations Manager at Comfort Inn and Suites Durango, responded to this review, October 25, 2013
Dear Guest,
Thank you for taking the time to tell us about your recent stay. We appreciate your compliments and comments. We will use your valued opinion to address any issues noted as well as compliment our friendly, helpful staff for providing such great service. It is rewarding to hear that you enjoyed our attractive and clean hotel and our complimentary hot breakfast. We are glad you felt completely safe and will choose our hotel again for your next stay in beautiful Durango Colorado.
Best Regards,
Comfort Inn & Suites Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 24, 2013

We have stayed at this motel before, that is the reason we stayed this time. Motel is clean, rooms are nice, beds are comfortable and the breakfast is great. I'm sure we will stay here again on our next trip to Durango.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Dottie1199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti R, Public Relations Manager at Comfort Inn and Suites Durango, responded to this review, October 25, 2013
Dear Guest,
It is great to receive your review about your recent stay at our hotel. We are so pleased that you are a repeat guest and that your satisfaction and praise of our clean rooms, comfortable beds and great hot breakfast will keep you coming back.
We appreciate your continued business and look forward to serving you in the future!
Sincerely,
Comfort Inn & Suites Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 23, 2013

We stayed at this hotel for 3 nights. We couldn't have been more pleased with our stay. Ordell, at the front desk, was there 2 of the 3 nights. He was AWESOME!! The first night we got there, it was quite busy. Ordell was working fast paced and efficiently and was sure to be sure everybody was being taken care of. He achieved this! I know he was doing his" job", but it really is hard to find good help these days. And even harder to find people that care :) We talked to Ordells manager the next day, the general manager. He is very pleasant and a Hard worker.. He is there ALL of the time. We saw him several times, morning and night. I believe after talking with the general manager, they are striving to be the best stay in town. They have our vote! We will definitely be back!!!
*The third night, the gentleman at the desk was also friendly, didn't catch his name.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank AngW01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti R, Public Relations Manager at Comfort Inn and Suites Durango, responded to this review, October 25, 2013
Dear Guest,
Thank you so much for taking the time to let us and others know about your recent stay at our hotel. It is wonderful to hear from our customers that we are doing a good job and appreciate your kind words of praise. We are so happy to hear that we have your vote for the best stay in Durango and look forward to serving you again in the near future.
Sincerely,
Comfort Inn & Suites Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
6 reviews
5 of 5 stars Reviewed October 23, 2013

Great staff! Jessica the assistant manager is AWESOME! She works really hard to accommodate nit pickers who are NEVER happy! (You know who you are!) Donna who takes care of breakfast is the best I've ever seen! The new manager, Akbar is working hard to update and improve everything! I recommend this place highly and I'm NOT on the payroll.

  • Stayed October 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Elguapo58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti R, Public Relations Manager at Comfort Inn and Suites Durango, responded to this review, October 25, 2013
Dear Guest,
Thank you so much for your recent review of our hotel. It is with great pleasure that we receive your appreciation and compliments to our managers and staff. We work very hard to provide every guest with a wonderful stay and on behalf of everyone here at the Durango Comfort Inn, we thank you for your recognition.
We look forward to your next stay!
Sincerely,
Comfort Inn & Suites Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Level Contributor
164 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed October 18, 2013

South of town so you have to drive to the main action in Durango but no more than 5-10 minutes. Easy to fine and fairly new. Breakfast included, Internet, coffee in room, fridge, micro, laundry, pool, business center. Service was outstanding and very friendly. I only negative observation is that of all the hotels/motels we've stayed in during out trip out West, this has to have the thinnest walls and we could hear more than we wanted. Other than that, it was fine.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Sintita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti R, Public Relations Manager at Comfort Inn and Suites Durango, responded to this review, October 22, 2013
Dear guest,
Thank you for your recent review. We are so pleased that you were happy with our outstanding and friendly service. We are also happy to hear that you enjoyed all of our complimentary amenities during your stay.
I am sorry to hear that you encountered some noise issues during your brief visit. Hopefully you contacted our 24 hour front desk staff so that we could rectify any inconsiderate guests and make your nights rest more enjoyable.
We hope you will visit us again in the near future.
Sincerely,
Comfort inn & Suites Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Highland Ca
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 16, 2013 via mobile

Our room & bathroom were not clean. Bedding needs to be upgraded they still use quilted bed spreads.
Staff were friendly
Breakfast was ok to get your day started but neither morning we were there was it ready at 6:30
Nice to have hot coffee in the lobby 24/7

Stayed October 2013
Helpful?
Thank robert k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti R, Public Relations Manager at Comfort Inn and Suites Durango, responded to this review, October 18, 2013
Dear Guest,
Thank you for taking the time to let us know about your recent stay. We certainly value your comments and suggestions as it helps us to serve our guests better.
Please accept my most sincere apologies for your disappointment and the inconveniences you encountered during your visit. We have always taken great pride in our cleanliness and receive many compliments to the fact. It is therefore very disappointing that you did not experience our commitment to a clean and comfortable guest experience. I hope that you notified the front desk staff upon discovery of any cleanliness issues you experienced. We are always available and ready to rectify any situation we can and would have gladly done everything within our means to correct those issues.
We do have new modern upgraded bedding on order through a Choice Hotels approved vendor and will be replacing all of our bedding very soon.
Please also accept my apologies if you encountered any type of delay in our hot complimentary breakfast. We have a very good breakfast staff who usually do an outstanding job of serving a timely breakfast and keeping everything well stocked.
We appreciate your willingness to share your concerns and I assure you these issues will be addressed and remedied.
Thank you again and I hope that you will visit us again in the future to allow us to show you how great we can really be!
Sincerely,
Comfort Inn & Suites Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Durango hotels
3.2 mi away
Quality Inn Durango
Quality Inn Durango
#5 of 32 in Durango
4.0 of 5 stars 435 reviews
0.7 mi away
Homewood Suites by Hilton Durango
1.5 mi away
DoubleTree by Hilton Durango
Show Prices
Show Prices
Show Prices
3.9 mi away
Hampton Inn Durango
Hampton Inn Durango
#3 of 32 in Durango
4.5 of 5 stars 813 reviews
1.3 mi away
BEST WESTERN PLUS Rio Grande Inn
1.7 mi away
BEST WESTERN Durango Inn & Suites
Show Prices
Show Prices
Show Prices

Been to Comfort Inn and Suites Durango? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn and Suites Durango

Property: Comfort Inn and Suites Durango
Address: 455 S Camino Del Rio, Durango, CO 81303-7939
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Durango
#3 Green Hotel in Durango
#8 Family Hotel in Durango
#9 Romantic Hotel in Durango
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn and Suites Durango 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
Welcome to the Comfort Inn & Suites Hotel located in picturesque Durango. We have a fabulous award winning facility and we provide what we believe to be the fastest free Hotel Wifi in Durango with no 3 meg limit per guest like the other major hotel chains. Our hotel offers warm accommodations, friendly service and all the beautiful Durango attractions nearby such as the historical town center offering a wide array of dining, shopping, the famous D&S Narrow Gauge Railroad, and the Animas River Walk. Durango is a town rich in history with breathtaking views of the San Juan Mountains. Winter activities are abundant at the Durango Mountain Purgatory ski area. Durango was recently voted Best Colorado Ski Big Town and is famous for its fantastic summer recreation such as hiking, mountain biking, river rafting, jeep tours, horseback riding, and fishing. Durango was also recently voted Best River Town in America. Other nearby points of interest are the Mesa Verde National Park (a UNESCO World Heritage Site), Sky Ute Casino and Fort Lewis College. Our Durango hotel is a Tripadvisor Hall of Fame, Certificate of Excellence Award Winner 2016, 2015, 2014, 2013, 2012, & 2011. The Durango Lift stops within 200 feet of the hotel for easy and convenient access throughout Durango. Full-service hotel amenities and features include the following: • Indoor heated pool & Finish SAUNA • Free high-speed Internet access with no 3 meg limit per guest • Free local calls • Business center • Air conditioned exercise facility Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! Business travelers staying at this Durango, CO hotel will find the Business Center with copy and fax services useful. All spacious guest rooms are equipped with microwaves, refrigerators, coffee makers, hair dryers, irons, ironing boards and 32-inch televisions with cable, including movie channels. A guest laundry facility is located on the premises for convenience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Choice Hotels, Hotels.com, Hotwire, Odigeo, Travelocity and Priceline so you can book your Comfort Inn and Suites Durango reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn And Suites Durango, Colorado Hotel Durango
Comfort Inn Durango
Quality Inn Durango
Durango Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing