After looking at local alternatives, and thinking this is the better option, I booked a room for my wife and two daughters since the eldest had to fly out of Durango. My wife called later to say the room was freezing and the AC unable to heat it properly. After speaking to the front desk (since no manager was available) they were told to turn up the thermostat fully, which helped a little. But tha meant that the AC in the bathroom wouldn't come on - so it was a choice: either a warm bedroom, or a warm bathroom, but not both! But, wait, there's more! There were no comforters on the beds, not even a top sheet, only a thin blanket! They asked the front desk for more blankets, but were told none were available. So my wife had to get two blankets from the car, and all had to put on sweaters, just to be able to sleep comfortably! I have called the corporate help line, and we'll see if we can resolve this issue. But this will be the last time this hotel will ever see us...
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- Also Known As:
- Ramada Limited Durango Hotel Durango
- Ramada Durango
- Durango Ramada