My family stayed for three nights at the beginning of June. AC unit failed on one of the hottest day ever recorded in Durango, 95+. Staff's response to our concerns about the AC unit was to blame us for over using the system. They told us to turn it off for several hours and deal with the heat. The room was so tiny that a portable unit or fan could have cooled it off in 10 minutes... no other rooms available and no additional remedies suggested. Quality customer service….
Finally, of the course the stay my son noticed bug bites on his legs, arms and head. We thought it was just from us for hiking and walking around Durango and no one else had bites, until the last day when I started to see bites show up on me. My son and I are the ones that slept in the bed by the window and stayed on that side of the room. We were the only ones bit. Not cool, probably bed bugs.
Never again will we stay in a Hampton Inn and you are warned.
- Official Description (provided by the hotel):
- Welcome to the pet friendly Hampton Inn Hotel in Durango, Colorado. Whether you are traveling to downtown Durango or have a day trip planned to Mesa Verde National Park, we've got you covered. Enjoy free Wi-Fi, free breakfast daily, out front access to the downtown trolley and free parking at the Hampton Inn Durango Hotel. Step back in time with a ride on the Durango & Silverton Narrow Gauge Railroad. Find great hotel rates, specials and packages all online for the Hampton Inn Durango Hotel. ... more less
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- Also Known As:
- Durango Hampton Inn