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“Friendly, clean, nice staff”

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Hampton Inn Durango
Ranked #4 of 33 Hotels in Durango
Certificate of Excellence
GreenLeadersBronze level
Tucson
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
“Friendly, clean, nice staff”
Reviewed June 22, 2012

I have stayed at many Hamptons and this is a good one.
The only downside is that it is located at the far north end of town.
If you are just passing through its fine, but if you want to walk to
downtown area and the train station, restaurants etc, try the Doubletree.

Room Tip: The back side of the hotel is quietest.
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  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RealtorRita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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968 reviews from our community

Traveler rating
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369
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121
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
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  • Any
English first
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 14, 2012 via mobile

Rooms newly decorated. Trolley stop outside hotel. Would most certainly stay here again.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lsunana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CampK9, Public Relations Manager at Hampton Inn Durango, responded to this review, June 18, 2012
Lsunana thanks for choosing the recently completed renovated Hampton Inn for your stay in Durango. The free Trolley stop outside the hotel is a very convenient way to avoid the parking in the Historic Downtown area and an easy way to enjoy the shopping and dining in the area. We look forward to your staying with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fountain Hills, AZ
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed June 13, 2012

We spent two nights here on the weekend before Memorial Day. From the moment we arrived the staff was extremely friendly and helpful. I had requested a remodeled room and was very pleased with the accommodations. The bathroom was large, the beds were very comfortable and the choices of lighting in the room was very cool. The breakfast was good, typical for most complimentary breakfasts.
I must give a big shout-out to Julianne, the manager. She was very friendly, always visible, talking to guests, making sure their stay was going well. I was very impressed.
I love Durango and would definitely stay here again.

Room Tip: Ask for a remodeled room, I believe they were still working on the top floor when we were there.
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Irish4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CampK9, Public Relations Manager at Hampton Inn Durango, responded to this review, June 18, 2012
We certainly will give Julianne the due credit she deserves in the quality and friendly service received by our staff. The Hampton Inn’s General Manager is one of the best in the area and we are delighted that she makes the Hampton Inn her home. We take great pride in making sure that all our guests are treated like family who has come to visit. We are very proud of our hotel and Durango. We want to make sure that each guests experience exceeds there expectations and that they make the most of their visit to Durango and the surrounding area.
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Omaha, Nebraska
1 review
Reviewed June 13, 2012

Everytime one of the abutting rooms would run the water in the sink, flushed the toilet and run the shower you could hear it in the room, this made it difficult to get a good nights sleep.
The room was uncomfortably cold when we entered the room, had to run the heater to make it comfortable.
When checking out, there was not a desk clerk at the front desk to take our keys,
later saw him seated about twenty feet back from the front desk on the computer, he just waived. I wanted to say something about the room but he seemed more interested in what he was looking at on the computer. The room seemed recently remodeled, but since the remodel some damaged the desk area and it was not repaired. I have had good luck with the Hampton Chain............what happened? Not a good value the for money!

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank L V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CampK9, Public Relations Manager at Hampton Inn Durango, responded to this review, June 18, 2012
We were so heart broken when we realized that someone decided to open a beer bottle on the edge of a new desk in one of the recently renovated rooms. Hard to imagine when you realize that each room has a bottle opener located in the bathroom. It is expected that damage happens and repairs are made as quickly as possible. We can report that the damage to the desk was reported and repairs where made quickly.

We are very sorry that your experience at the hotel did not meet your expectations. Your concerns were brought up during our weekly staff meeting and everyone was reminded of the importance to be available to our guests at all times. People get involved with other duties and sometimes forget that the desk is always the priority. When you read the other reviews on this list you will see that this is a very unusual situation. We are rated very highly by our guests for our incredibly friendly and helpful staff.
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Normal, Illinois
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 10, 2012

Very nice place, and SO nice to have extra room for a family of 5. Clean, nice decor, comfortable rooms, fantastic service from super friendly, knowledgeable people, nice breakfast. East to get downtown, about a mile to two away, by free shuttle or by car.

Room Tip: We enjoyed the suite for a family of 5.
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank worldapart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed June 10, 2012

Booked this room fairly late, within a week of our stay, for Memorial Day weekend. Didn't realize the bike race was happening in Durango that weekend. Wasn't expecting much, but was pleasantly surprised by this Hampton Inn. The room was recently remodeled. The room was very clean, the linens were nice and the bed was comfy. The breakfast was ok, nothing to write home about, but did the trick. The afternoon cookies were yummy. Overall I was pleasantly surprised by the hotel. The staff was very friendly and very accomdating. Would stay here again.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hunna98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 29, 2012

This hotel is nice. The rooms are very new, they may have remodeled recently. Staff was very friendly.

It is great place to stay, on the north side of town, a short drive from everything.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DenverAC22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Durango

Property: Hampton Inn Durango
Address: 3777 Main Ave, Durango, CO 81301-4032
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Durango
#1 Romantic Hotel in Durango
#3 Business Hotel in Durango
#4 Green Hotel in Durango
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Durango 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Welcome to the pet friendly Hampton Inn Hotel in Durango, Colorado. Whether you are traveling to downtown Durango or have a day trip planned to Mesa Verde National Park, we've got you covered. Enjoy free Wi-Fi, free breakfast daily, out front access to the downtown trolley and free parking at the Hampton Inn Durango Hotel. Step back in time with a ride on the Durango & Silverton Narrow Gauge Railroad. Find great hotel rates, specials and packages all online for the Hampton Inn Durango Hotel. ... more   less 
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Also Known As:
Durango Hampton Inn

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