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“Disgusting place”
Review of Durango Travelodge

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Durango Travelodge
Ranked #30 of 33 Hotels in Durango
Tucson
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Disgusting place”
Reviewed October 1, 2013

As a lot of hotels/motels in Durango were full we got stuck here. The desk receptionist was great at selling the rooms but when I got to my room found it dirty, furnished with old, worn, 50s furniture that looked like it was bought at a flea market. There were 3 spiders crawling on the wall, the surge suppressor was hanging next to the TV console, the wire from the TV went into a hole in the wall, the carpet was dirty and not vacuumed. You could tell that the room hadn't had a good cleaning in a while. It was hard to sleep because the outside light was so bright and, with only window shades, there was no way to block out the light. The pillows were very lumpy too. The rooms at the far end of the property need to be totally redone or not rented out (most weren't). It looked like it had been a while since the parking area had been cleaned up too (that should have given us a clue). There was also a full trash can that needed to be emptied. I refused to stay in the room with the spiders and got my money back and stayed in another room with a friend and that one wasn't any better. I noticed that the room I left was again rented out even after my complaints of the spiders. These rooms were NOT cheap either! They were worth about $40 but were charged over twice that much.
Don't even consider staying here!

Room Tip: Check the room first! And don't accept a room at the bottom end of the property.
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Fran G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTripleHHospitality, General Manager at Durango Travelodge, responded to this review, October 20, 2013
We are very sorry for your unsatisfactory stay with us. We have just recently undergone a serious management change and are working to make changes all of the property. To start I would like to address the issue about the spiders. I completely understand your complaint and apologize. This year has been very hard with spiders and we have and are investing finds with the professionals at Orkin Pest Control to handle the bugs. We were not the only hotel in town who has had this issue but that is still no excuse. We are in the process of redoing many of the rooms at the hotel, this includes a much stricter cleaning process and higher qualified housekeepers. Once again we apologize and hope that in the future there is a way we can serve you again and this time much better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Newark, Ohio
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 23, 2013

We were disappointed in the overall appearance, upkeep, cleanliness, in this hotel. I had to "re-clean" the bathroom floor and get rid of spiderwebs and a live spider. On the bright side, their towels were better than the ones we found in the next hotel we visited on our trip; so was their broadband speed!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LFYF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Durango hotels

Albuquerque, New Mexico
Level Contributor
127 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed September 21, 2013

We thought Travelodge would be a good bet, as we have stayed in several around the country. Boy, did we get a surprise.
The A/C (Ha) didn't cool at all. Thank heaven it turned cool in the evening, and we got by with just the fan.
They were using couch pillows for pillows on the bed, instead of regular pillows. Like sleeping on a brick.
Enough space around the door to almost see out, and no safety lock, just the one on the knob.
Checked out after one night, and went elsewhere. This hotel doesn't come up even to the standards of Motel 6.

Room Tip: If all the rooms are the same, stay somewhere else with better rooms.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandiaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Durango Travelodge

Property: Durango Travelodge
Address: 2970 Main Ave, 30th & Main Avenue, Durango, CO 81301-4243
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #30 of 33 Hotels in Durango
Price Range (Based on Average Rates): $
Hotel Class:2 star — Durango Travelodge 2*
Number of rooms: 49
Reservation Options:
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Also Known As:
Travelodge Durango Hotel Durango
Travel Lodge Durango
Durango Travel Lodge

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