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“A wonderful experience for people and pets.” 5 of 5 stars
Review of DoubleTree by Hilton Durango

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DoubleTree by Hilton Durango
Ranked #3 of 32 Hotels in Durango
Certificate of Excellence
GreenLeadersGold level
Tucson, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A wonderful experience for people and pets.”
5 of 5 stars Reviewed April 26, 2014

I was greeted warmly, along with my dog, when I arrived at the front desk. This does not often happen at hotels, when the check-in is usually rather perfunctory. He was an outstanding employee. Beautiful location, right on a river walk path, surrounded by green lawns, and very pet friendly. One of the finest complimentary breakfasts, huge choice, and the dinning room dinner was excellent, way above the regular hotel fare. would highly recommend.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Donald L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this review, April 30, 2014
Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We love getting feedback from our guests. We are pleased that you had a good stay with us and we look forward to having you stay again when ever your travels bring you back to Durango.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,265 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (275)
Date | Rating
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English first
Colorado Springs, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 23, 2014

I am a recruiter in the military and have stayed in many hotels around the world, I have always enjoyed my stays at The Double Tree’s the staff is always very quick to check you in and assist with any requests you may have, their facilities are always very clean and well maintained i,e the gym, pool areas etc. I would definitely recommend this establishment to friends and family looking for an excellent room for a great price.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Shad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this review, April 30, 2014
Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We thank you for your compliments of our hotel and staff, we will be sure to pass this along to them. We thank you for your business and welcome you back anytime you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Collins, CO, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 23, 2014

My family and I just stayed at the Durango Doubletree and we were so pleased. We had a riverfront room with 2 queen beds. The room size was HUGE for a standard hotel room. The room even had a microwave and a small refrigerator as well. The BEST part was that they had Coffee Bean coffee for their in-room coffee maker. Being from the west coast orginally, both my daughter and I were so excited to see it in the room. The hotel is also super close to downtown Durango and we could walk everywhere.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Tracey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this review, April 30, 2014
Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We do appreciate your feedback. We know our guests have many choices when selecting a hotel and we thank you for your business. We look forward to having you stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 23, 2014

Love staying at the Doubletree. So convenient for in town fun! And warm cookies at check in!!!!! The first floor rooms open onto the grass by the animas river trial. The 2nd, 3rd and 4th floor overlook the grass and river. I would worry a little about security on the first floor but above that a lovely little patio overlooking the river is a nice bonus. Charged $15 for a rollaway each night. A little steep.....

  • Stayed April 2014, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
3 Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this review, April 30, 2014
Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. It is great to get your feedback and learn that you had a good stay with us. We thank you for your business and welcome you back to stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 22, 2014

We travel from AZ to WI every spring and this year decided to go through Durango. We have a dog that travels with us. We have stayed at numerous hotels every spring that accepts pets and this has been the best pet-friendly hotel by far. There is a great walking path along the river on the property. We got a first floor room that had patio doors that had a nice grassy area outside next to the river. They also provided a pet bowl in our room. They also will provide dog-watching service if requested. Very nice for summer when it is too hot to have the dog in the car. The room was very clean, with very nice cotton linens. We will definitely stay here when we visit Durango.

Room Tip: If you have a pet, request a first floor room next to the river.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Marie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this review, April 23, 2014
Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We love getting feedback from our guests. We're pleased that you found out hotel to your satisfaction.
We do have a great location, perfect for pets, and people. We welcome you back again when ever your travels bring you our way.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dumas, United States
1 review
4 of 5 stars Reviewed April 22, 2014

I stay at Double Tree all the time in Durango Colorado. I have spend approx 9 to 10 weeks there total. The only thing that gets me is the rooms are cold and the heat can not be any higher than 75. Now this means a have to wear my coat in my room. not a pleasent thing.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kerry I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this review, April 23, 2014
Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We noted your comment about our rooms being cool and you were unable to regulate the thermostat. We have had our maintenance staff check out the unit in the room you stayed so it won't happen again. We thank you for your business and welcome you back to stay with us again when ever your travels bring you to Durango.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 21, 2014 via mobile

We booked a last minute trip to Durango for our 11 year anniversary. My husband called and we booked a room with a Riverview and king bed. He mentioned it was our anniversary and they said they would put champagne in the room for us. Very clean and spacious rooms! We arrived and of course no champagne but I wasn't going to say anything and then about an hour later a knock at the door and they delivered a bottle in an ice bucket with glasses that was so nice. They congratulated us on our anniversary. We wanted to walk to downtown but there was a bit of construction and there were no sidewalks so we ended up driving but the hotel was very nice. We had our newborn with us and they put a crib in the room and we had plenty of space. Very big rooms. We would stay again and the cookies are AMAZING! I asked to buy two more and the lady at the front desk said oh ill just give them to you. We were very appreciative. Thanks for a great stay!

Stayed April 2014
Helpful?
Thank Srwarner117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this review, April 23, 2014
Thank you for reviewing our hotel, the DoubleTree by Hilton Durango, on Trip Advisor. So glad to hear that you enjoyed your 11th Anniversary with us. Congratulations on your milestone.
We thank you for your business, we welcome you back to stay again when ever your travels find you in Durango.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Durango

Property: DoubleTree by Hilton Durango
Address: 501 Camino Del Rio, Durango, CO 81301-5449
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Durango
#1 Business Hotel in Durango
#2 Family Hotel in Durango
#3 Romantic Hotel in Durango
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Durango 3.5*
Number of rooms: 159
Official Description (provided by the hotel):
Low-rise Hotel set on the banks of Animas River at Highways 160 & 550; convenient to Fort Lewis College & tourist attractions. ... more   less 
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Also Known As:
Doubletree Durango
Durango Doubletree

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