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DoubleTree by Hilton Durango
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Reviews (1,695)
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All reviewsanimas riverriver viewdouble treecookiesgrocery storenice hotelbreakfast buffetwalking pathwithin walking distancemain streetparking lottrain stationin townroom was largeupon checkrestaurants and shopstwo blocks
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1,051 - 1,056 of 1,695 reviews
Reviewed March 6, 2014

Wonderful hotel located on the river. A real plus is the bike/running path right outside the door. Staff is friendly and very helpful. Add the warm cookies to the scenery and friendly atmosphere and you are all set for a great get away.

  • Stayed: March 2014, traveled with friends
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Review collected in partnership with DoubleTree by Hilton
1  Thank Carolyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded March 12, 2014

Thank you for taking the time to review our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We do appreciate feedback from our guests. We thank you for your compliments of our hotel and welcome you back to stay with us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2014

This is the first tiime I have stayed in Durango, CO and at this hotel. The service was great. Very clean, spacious and quiet rooms. The view of the river from my room was amazing. Centrally located and you can walk to many of the stores and restaurants in the downtown area. I would definetly stay here again.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Duane V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded March 5, 2014

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango. We appreciate your compliments of our hotel and staff. We agree with you on our location, on the banks of the beautiful Animas River, and close to everything Durango has to offer. We're pleased to learn that you would stay with us again and we welcome you anytime you are in the area.

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Reviewed March 3, 2014

Stayed here a lot on business travel. It's always great. This motel is my office's first choice when staying in Durango, CO. A riverside room is better, if you can get it. The other side looks out on the parking lot and highway and can be a little loud at times.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank Sharon B W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded March 5, 2014

We want to thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. It's always great to get feedback from our guests. We're pleased that you stay with us often, repeat guests are the best ever. We look forward to your next stay with us.

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Reviewed February 26, 2014

I don't normally do reviews, but since I was asked I thought I would mention a few things. Pro's : Comfortable, clean room. Nice view. Excellent indoor pool. Con's : No Complimentary breakfast - (We normally stay at Embassy suites and enjoy and have come to expect a great breakfast as part of the room fee). Noise complaints - Not from us thinking it was too loud, but the front desk called us saying that we had been turned in for being too loud. It was barely 10:00 pm my 4 year old daughter had taken a bath and got soap in her eyes, she was crying for 2 minutes at most and in bed by the time they called. So the rest of the stay we felt we could only whisper in our room. It would have been nice if the front desk would have investigated before assuming we were being unruly and calling to ask us to keep it down.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
1  Thank Elizabeth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded March 5, 2014

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We do appreciate your feedback. We apologize for making you feel unwelcome, that is the one thing we do not want to have happen. We love having families staying at our hotel. We know that there is bound to be the noise factor, it can't be helped. We will remind our staff of the importance of finding a balance with our guests. We do hope that the next time your travels bring you to Durango that you would stay with us again.

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Reviewed February 24, 2014

Love this hotel. Excellent location on the river. Free shuttle to and from airport is great. Front desk staff terrific. Breakfast pricey though. I have to write enough for 200 characters minimum. Does this criteria really prevent my rating from being posted?

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Tamara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded February 26, 2014

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We're so pleased to learn that you love our hotel. We will pass your compliments of our front desk staff on to them. We thank you for your business and welcome you back to stay with us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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