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“DURANGO DOUBLE TREE HOTEL” 4 of 5 stars
Review of DoubleTree by Hilton Durango

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DoubleTree by Hilton Durango
3.5 of 5 Hotel   |   501 Camino Del Rio, Durango, CO 81301   |  
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Ranked #3 of 32 Hotels in Durango
Certificate of Excellence
GreenLeadersGold level
sydney
Level Contributor
58 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“DURANGO DOUBLE TREE HOTEL”
4 of 5 stars Reviewed November 30, 2013

My wife and I enjoyed our overnight stay in this hotel. The room was very comfortable and the rate very competitive and reasonable. The view from the room in the morning was nice. The room was very quite and we were not disturbed by any other guests. The bed was very comfortable and we had a good nights sleep.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank holdenfj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdelleAnderson, General Manager at DoubleTree by Hilton Durango, responded to this review, December 4, 2013
Thank you for your review of our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We are very pleased that you had a good stay with us, that you found our "Sweet Dreams" beds comfortable and that you had a good nights sleep. We look forward to having you stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,256 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (275)
Date | Rating
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English first
Evergreen, Colorado, United States
Level Contributor
92 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed November 29, 2013

I love the Doubletree Durango - very nice accommodations, a very fair value for the price, and the hotel is dog friendly, so I can bring along Diesel the Wonder Dog. I intend to stay here on my future trips to Durango!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kevin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdelleAnderson, General Manager at DoubleTree by Hilton Durango, responded to this review, December 4, 2013
Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We are pleased that you had a great stay with us. We welcome you and "Diesel the Wonder Dog" back to stay again when ever your travels bring you our way.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
95 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed November 28, 2013

Firstly what an interesting town to stop in. There are a couple of Hotels in or near the centre but this is probably the best place to stay, unless you want a centre of town sort of theme hotel. Having said that it is only a couple of minutes’ walk to the High Street. For a Three Star Hotel it is fine. It does suffer the room creep/noise and plumbing issues so common in hotels of this construction. Try to stay on the top floor at the rear facing the river. This is much quieter. They really should have a refrigerator in the room. The rooms are reasonable size but bathrooms small. A free shuttle runs to the local airport. Book via the internet rather than phone unless you want to be driven potty by 20 questions, offers, repetitions, set script and so much rabbit I nearly gave up! Even after it all they still got my names reversed and therefore could not find my booking.

Room Tip: Top Floor and River view. Corner room best
See more room tips
Green Features: Just an excuse not to wash towels and save themselves money.
  • Stayed November 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Rotate100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdelleAnderson, General Manager at DoubleTree by Hilton Durango, responded to this review, December 4, 2013
Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. It is great to get feedback from our guests. We're pleased that you had a good stay with us. We do offer free transport to and from the airport which is great for travelers. The beautiful Animas River at our back door provides great ambience for our guests. We welcome you back to stay with us again when ever your travels bring you back to Durango.
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denver, United States
1 review
5 of 5 stars Reviewed November 25, 2013

Overall, my stay at the DoubleTree by Hilton was extremely satisfying, as usual. The service that the staff provided at all levels was outstanding and the facilities were clean if a bit aged. But, the age lends a touch of history so I had no real complaints in that regard. The only issue was the heating/cooling system which is certainly out-dated and was unable to maintain a comfortable temperature. It was either blowing hot or blowing cold air neither of which were acceptable. Still, that was a minor issue in an overall extremely pleasant experience. Again, the staff made the difference and they should be commended.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Christopher C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdelleAnderson, General Manager at DoubleTree by Hilton Durango, responded to this review, November 27, 2013
Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. Its always great to get feedback from our guests. We apologize for the issue you had with the heating and cooling system in the room you were staying in. We've had our maintenance staff fix it so it won't happen again. We would like to welcome you back to stay with us again when ever your travels bring you to Durango.
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Albuquerque, United States
1 review
4 of 5 stars Reviewed November 25, 2013

Love this hotel and its close proximity to the river! Very quiet. Staff very friendly. Mattress is a bit hard. Restaurant was great for breakfast. Travel with our dog and it is nice to find a good hotel that takes pets.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bill V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdelleAnderson, General Manager at DoubleTree by Hilton Durango, responded to this review, November 27, 2013
Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We congratulate you on your Anniversary. We're pleased that you had a good stay with us and want you to know that we love dogs too. We look forward to having you stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Level Contributor
62 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed November 16, 2013

This is a beautiful Doubletree Hotel! The rooms appeared to have recently been renovated! The service from all the staff was outstanding! We chose to have rooms with the Riverview and I would really recommend that for anyone visiting that area. Beautiful bathrooms with a sink in both the bath area as well as out of the room. Location is close enough to the downtown area that you can easily walk. Riverfront rooms all have large sliding glass doors towards the river and Riverwalk area. If you're concerned about security you may want to choose a room on the second third or fourth floor as it offers better security from the sliding glass door access. Truly a beautiful property!!!

Stayed November 2013, traveled with family
Helpful?
Thank CapitolMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdelleAnderson, General Manager at DoubleTree by Hilton Durango, responded to this review, November 20, 2013
Thank you for taking the time to review our hotel, the DoubleTree by Hilton Durango on TripAdvisor.
We do appreciate your feedback. Thank you for your compliments of our hotel. We welcome you back to stay with us anytime your travels bring you our way.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
VA Beach, United States
1 review
4 of 5 stars Reviewed November 13, 2013

I would stay again although I am still looking for a more up to date hotel in Durango. I love the location. I have a child at Fort Lewis College. I honestly felt like I was walking into a Cracker Barrel. Rooms were very clean and employees extremely nice. I felt safe and comfortable. Till next time.... I love DURANGO!

  • Stayed November 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Molly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdelleAnderson, General Manager at DoubleTree by Hilton Durango, responded to this review, November 20, 2013
Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on TripAdvisor. We always appreciate getting feedback from our guests. You'll be interested to learn that we are in the planning stages for a renovation for our hotel. We are waiting for approvals from our corporate offices prior to starting the renovations. We are very excited about the wonderful changes that we are going to make that will greatly enhance our guests stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Durango

Property: DoubleTree by Hilton Durango
Address: 501 Camino Del Rio, Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Durango
#1 Green Hotel in Durango
#2 Family Hotel in Durango
#3 Romantic Hotel in Durango
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Durango 3.5*
Number of rooms: 159
Official Description (provided by the hotel):
Low-rise Hotel set on the banks of Animas River at Highways 160 & 550; convenient to Fort Lewis College & tourist attractions. ... more   less 
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Also Known As:
Doubletree Durango
Durango Doubletree

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