We have stayed at this hotel many times over the years for the Four Corners bike rally. Our most recent stay in April was a way stop on our way back from St. Louis. We met up with friends and just hung out. The location is great...walking distance to lots of restaurants and shopping. Happy Hour every evening with 2 complimentary drinks is a plus and continental breakfast in the morning. Due to miscommunication with maintenance, our room was without hot water for about an hour. The manager apologized and gladly gave us a credit on our bill for the inconvenience. We know that stuff happens and when management steps up and makes it right without an hassle, that says something about their commitment to customer service. Michael at the front desk was awesome. He was off duty for the day when we waylaid him to ask about reservations for the upcoming Four Corners Bike Rally in the fall. He made our reservations for us and we never had to leave happy hour.
- Official Description (provided by the hotel):
- Welcome to the BEST WESTERN PLUS Rio Grande Inn! Located only 1.5 blocks from the Durango & Silverton Narrow Gauge Railroad. BEST WESTERN Rio Grande Inn is perfect for the train enthusiasts of all ages. You can leave your vehicle in our parking lot and take a short to the train depot. Free HAPPY HOUR every evening from 5:30 PM to 7:30 PM. Includes(2) complimentary drinks per guest. Free HOT BREAKFAST every morning. Get your day stared right with our extended breakfast: Hot sausage, scrambled eggs, sausage gravy, biscuits, fresh fruit, yogurt, OJ and coffee. Walking distance to world class dining, galleries and amazing shopping. Some guests come for our top notch skiing. Take advantage of our GREAT location and rates when in town for business or pleasure. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Rio Grande Hotel Durango
- Best Western Durango
- Durango Best Western