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“Good, quiet place to stay the night ” 4 of 5 stars
Review of BEST WESTERN Mountain Shadows

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BEST WESTERN Mountain Shadows
Ranked #11 of 32 Hotels in Durango
Certificate of Excellence
The Woodlands, Texas
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good, quiet place to stay the night ”
4 of 5 stars Reviewed August 10, 2014 via mobile

Stayed here two nights while visiting Durango on a family vacation. Room was clean and good sized. Had both a mini fridge and a microwave. Beds were comfortable with plenty of pillows. Bathroom was a little small but the shower was nice. The complimentary WiFi worked well for us. Air conditioner was nice and cool. I was a little worried about there being enough parking at first, but we were always able to park right by our room even when we pulled in later at night so my concern was unfounded. Room was very quiet. Staff was friendly. There's a covered pool which we didn't utilize but saw several families enjoying. They offer free breakfast which included eggs, bacon, waffles and muffins. You're only about 10 minutes or so away from the train station if you are planning on riding the Durango/Silverton train. Would definitely stay here again.

Stayed August 2014
Helpful?
2 Thank Sharron W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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479 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
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English first
Albuquerque, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 7, 2014

This was our second visit to Durango for a short family vacation. We came to ride the train and to tour Mesa Verde, both of which were wonderful excursions! Durango is a lovely recreation town. We recommend it and will make the trip again in the future. Our visit was enhanced by our comfortable room at the Best Western and the clean, covered pool. The service and breakfast bar could both have been better though. The overall experience was acceptable for a moderate-priced family stay.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Melissa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 4, 2014

The pool was great. Although it is not connected to the hotel, the depth is 9ft, which is great for older teens. The hot tub was excellent. The breakfast was fresh and had good variety. The beds were comfortable and there were more towels than most hotels. The internet connection was not consistently stable, which was irritating.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Joann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, United States
1 review
4 of 5 stars Reviewed July 31, 2014

This is the perfect family hotel where we stayed for a family reunion. The rooms were clean and pleasantly appointed, they were large and the beds were comfortable. Breakfast was included, there is a pool. The towels were plentiful and very soft and fluffy. The staff was helpful. All for a mid-range price - this was an excellent value. In addition, the hotel has a pool, is located on the trolley line and is across from a grocery store. If you have a large group and need a number of rooms or have a family - this is an excellent hotel.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Penny O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, Pennsylvania
Level Contributor
108 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 28, 2014

Not much to look at from the outside but room was good size and very comfortable, had fridge and microwave and what seemed to be recently upgraded bathroom. Staff were super friendly and helpful offering coffee and cookies on arrival. Parking is a little tight but manageable. Breakfast was great, eggs and bacon as well as waffles with berries, whipped cream and warm syrup :) I judge a chain hotel on quality of breakfast, this one passed with flying colors. Recommendation for Texas BBQ nearby was good choice, cheap and tasty.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank lyn61_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enid, Oklahoma, United States
1 review
4 of 5 stars Reviewed July 28, 2014

We stayed here on our way back from the Grand Canyon/Las Vegas. Room was clean and everything worked. Front desk staff was very helpful as we got in late at night. Early breakfast was perfect for the kids before we left early the next morning. Wished we would have had more time to see the town of Durango.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Scott O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 27, 2014 via mobile

Room was clean and a good size. Parking is limited with very tight spaces, but parking seems to be a challenge everywhere in Durango. It is best to ride the trolley when possible.
The motel staff was awesome. Very helpful, from providing a great breakfast to baking warm cookies in the evening, they did everything to make our stay pleasant.
We would certainly stay here again.

Stayed July 2014, traveled as a couple
Helpful?
Thank WonnieWoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Mountain Shadows

Property: BEST WESTERN Mountain Shadows
Address: 3255 Main Ave, Durango, CO 81301-4248
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Durango
#9 Family Hotel in Durango
#10 Romantic Hotel in Durango
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Mountain Shadows 2.5*
Number of rooms: 65
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Also Known As:
Best Western Mountain Shadows Hotel Durango
Best Western Hotel Durango
Best Western Durango
Durango Best Western

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