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“Very nice, convenient location” 4 of 5 stars
Review of BEST WESTERN Mountain Shadows

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BEST WESTERN Mountain Shadows
Ranked #11 of 32 Hotels in Durango
Certificate of Excellence
Phoenix, Arizona
Level Contributor
341 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
“Very nice, convenient location”
4 of 5 stars Reviewed July 6, 2014

A two-night stay so we could ride the D&S train. Pleased with the property; BW's are most often consistent, clean and quiet. Breakfast was a good value and I enjoyed the fresh fruit toppings for the waffles. Lots of others must of had the same idea as the breakfast area was very crowded.
Off-street, safe parking right outside the room, but the lot was a bit tight. And there was quite a crowd of Harley Riders in town at this hotel these nights. BW has a discount program through Harley Davidson. They were running up the Million Dollar Highway the next day. With one noticeable objection, who revved his engine and cranked his music quite late, they were all pleasure to share the lot with.
The hot breakfast the morning of the train ride, worked well for us despite the crowded eating area and it was truly a delight to come back after the train trip and have the night's accommodations taken care of.
After dinner the second evening, we enjoyed the Animas River Walk downtown.
I would recommend this hotel.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Violette54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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479 reviews from our community

Traveler rating
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    73
    26
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Surprise, Arizona
Level Contributor
139 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed July 6, 2014 via mobile

We selected and stayed at this motel based on earlier traveler TA reviews, but were underwhelmed. There isn't any question the front desk staff is friendly and accommodating, but almost excessively when chatting with a guest while other guests are queued to check in. Our room was quiet and clean, but I had to move the desk table in order to close the drapes so passers by couldn't see in. Also, there wasn't a comfortable sitting chair, only a desk chair. Lastly, the bedside table lamps weren't suitable for bed time book reading and parking spaces are narrow. The location away from downtown was a plus. Breakfast is above average and coffee is excellent.

Stayed July 2014, traveled as a couple
Helpful?
1 Thank DesertDuke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 5, 2014 via mobile

This is a great value for Durango. Clean rooms, emasculate hot tub and pool. Cross Main street on 32nd Street to pick up riverwalk trail to downtown (1.8 miles). Can hike 8 miles of mountain trails right behind hotel, so don't have to move car. Walk to Zia's Mexican or to an awesome pizza just a couple blocks down. Also can ride free trolley to Main St Durango. Really nice and happy hotel staff. Would recommend this hotel.

Stayed July 2014, traveled with family
Helpful?
Thank Deb H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, Minnesota
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 5, 2014

My wife and I were in Durango to ride the D&S railroad with 2 granddaughters (5 & 9) and their father. I wanted an indoor pool for the girls and the one here is GREAT (it's in a bubble)! We got two adjoining rooms which the girls thoroughly enjoyed. We did too because when it was bedtime, we could close the adjoining door and let their dad get them into slumber land. Breakfast the next morning was a real treat, not only did they have 2 waffle makers but they also had strawberries and whipped cream as toppings. The littlest granddaughter couldn't believe her luck! The next surprise was when we returned to the motel after riding the D&S. There were hot oatmeal raisin cookies in the lobby! All in all, a wonder experience.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Tom A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benton
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 2, 2014

With the "T" available for going to the historical district and for the train to Silverton this was a convenient location. The hotel offers excellent service and amenities. One will love the pool and spa under the dome. The breakfast is very good with a variety of choices for one to enjoy, and should you prefer, a super market is only a block away so that is an additional convenience for grocery items that one can purchase.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Frank S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 30, 2014 via mobile

The room was clean and large. The staff was helpful. The pool was good. Plenty pillows. The AC was strong. My wife didn't love the mattress cover, but all else was good. Walk to the riverside trail, the library, the hatchery, and lots of food options.

  • Stayed June 2014
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Terrell M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prescott, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 29, 2014

Best Western Mountain Shadows offers an excellent place to stay in this crowded tourist town. Room was clean and well appointed. Staff was helpful and the breakfast was good. A free shuttle allowed us to leave our car parked at hotel while we did our sight seeing. Although we did not use the indoor pool, it appeared that those who did were enjoying the clean environment. Would recommend this hotel to all.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Lucy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Mountain Shadows

Property: BEST WESTERN Mountain Shadows
Address: 3255 Main Ave, Durango, CO 81301-4248
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Durango
#9 Family Hotel in Durango
#10 Romantic Hotel in Durango
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Mountain Shadows 2.5*
Number of rooms: 65
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Also Known As:
Best Western Mountain Shadows Hotel Durango
Best Western Hotel Durango
Best Western Durango
Durango Best Western

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