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“Clean but average motel” 3 of 5 bubbles
Review of BEST WESTERN Mountain Shadows

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BEST WESTERN Mountain Shadows
Ranked #11 of 33 Hotels in Durango
Certificate of Excellence
Huntington, West Virginia
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Clean but average motel”
3 of 5 bubbles Reviewed September 27, 2013

Overall fine for a one night stay. Room smelled of Mr. Clean, but that's better than it being dirty. In retrospect, I should have paid the $15-20 more for a hotel with inside rooms and a fitness center.

  • Stayed September 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank J J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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506 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Pennsylvania
Level Contributor
172 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed September 23, 2013

We stayed here for four nights. The rooms were clean, the layout was excellent, and the continental breakfast very good. There is not much room to sit for breakfast so get there early. There was flavored water and cookies in the afternoon for a snack and it was nice to take these and sit on the little patio by the pool. Lots of attractions close like Mesa Verde and the Durango Silverton Railroad. The staff was excellent and was always there if you needed anything. I would recommend this hotel if you are in Durango it is a good value.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank letsdotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, United States
1 review
4 of 5 bubbles Reviewed September 16, 2013

Welcoming and very clean. Continental breakfast was the right amount. Good choices. Hotel was easy to find. Check-in was easy and hotel desk person was very friendly and welcoming. Pool and hot tub was nice.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Donald G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa, AZ, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 16, 2013

This was by far the best Best Western we have ever stayed at. Even had a night light on the handle of the blow dryer. Very clean and attractive. Also the cheapest motel we stayed in the whole trip. Very good valu for our money.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
2 Thank Nita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evanston, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed September 10, 2013

The pool is outstanding, and I loved the flavored water and cookies in the late afternoon--yum, yum. Breakfast room was nice. The staff was very responsive. Water pressure in bathroom was excellent, and we always had hot water. The internet service needs improvement.

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank 566babs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 4, 2013

Property was nicely maintained with clean rooms, good beds and I enjoyed the open courtyard parking with dome covered pool and hot tub in the center. Staff did a great job of keeping up with a very full house during the labor day biker's convention in town. Seems to be a very family oriented place. Only complaint was the WiFi just wasn't close to handling the load. I mentioned to the manager and she was already in contact with their provider. We spent 3 days here and hopefully they will get that corrected before out next visit. EVERY hotel is more expensive in Durango. This is my second hotel here and we picked it for the pool. Don't try to go cheap, you'll regret it. I would stay here again.

  • Stayed September 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JDinOK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farmington, United States
Level Contributor
4 reviews
3 of 5 bubbles Reviewed August 29, 2013

Average hotel, nothing to get excited about. Great staff! Review must have 200 characters as a minimum, wonder if this is enough? Nope they want more drivel, I hate this stuff. How about now? WOW still not enough, what to say, what to say hope I can get up to the 200 count pretty soon, getting really tired, OK how now brown cow?

  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Stephen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Mountain Shadows

Property: BEST WESTERN Mountain Shadows
Address: 3255 Main Ave, Durango, CO 81301-4248
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Durango
#9 Family Hotel in Durango
#10 Romantic Hotel in Durango
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Mountain Shadows 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western Mountain Shadows Hotel Durango
Best Western Hotel Durango
Best Western Durango
Durango Best Western

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