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All reviewscomplimentary winewaffleshot tubgreat place to staycontinental breakfastclose to downtownmesa verdetwo queen bedsnice roomfront desk staffwould stay here againshort driveroad tripin townmotelpetmaid
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Reviewed August 5, 2018

We came into town a little after noon and feel fortunate to have found this place. We booked the next to the last room.

Only negative I have to say about this place is it's pet friendly and they can't guarantee you'll get a room that a pet has not stayed in..Sorry I am not a pet person...

Other than that we had a great stay. We stayed on the second floor. Our room was nice sized. We had two queen beds and a sofa sleeper. Fridge with freezer. Rooms were clean, beds comfortable. It was quiet. Nice pool and hot tub with some beautiful flowers that had humming birds buzzing around!

Nice combination of hot/cold breakfast in the morning.

For Durango, this place is priced very reasonable.

  • Stayed: July 2018, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Bobber67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Icaretwo, Owner at Best Western Durango Inn & Suites, responded to this reviewResponded August 6, 2018

So glad you had a nice stay! We appreciate your feedback and use you comments to help us improve. We are THRILLED you enjoyed all the details and experience that is different than other properties in Durango. We hope to see you again soon and most of all, we realize you have a choice in your lodging, so thank you for choosing us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2018 via mobile

Hotel was clean. We were on 2nd floor but 1st floor had back doors with a sitting area that looked nice especially if you are or are traveling with a smoker. Breakfast basic hotel breakfast. It had an outdoor area off breakfast area if you choose to eat outdoors. Great water pressure in shower. Pool was chilly for us. Had a hot tub but we didn't use it.

Stayed: July 2018, traveled with family
Thank heislers4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Icaretwo, Owner at Best Western Durango Inn & Suites, responded to this reviewResponded August 4, 2018

Thank you for your feedback. Sounds like you were in a suite. Definitely worth a few extra bucks to have the extra space. Glad you enjoyed our breakfast. We have tried to be above " Basic" in our breakfast offerings to include corned beef hash, and rotate sausage, ham and bacon daily, in addition to offering local green chili AND a local roasted coffee. Hope you enjoyed. We hope to see you again soon but most of all, thank you for your business.

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Reviewed July 31, 2018

All we needed was a hotel in Durango close to Mesa Verde direction, a clean room, and a shower. We came here on a whim after finding blood stains and hair on the bed at Durango Downtown Inn. The room was clean, the price was good and even offered breakfast. A special thanks to Brian who was most kind after having a rough start to our trip.

  • Stayed: June 2018, traveled with family
    • Sleep Quality
    • Rooms
    • Service
4  Thank Robert N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Icaretwo, Owner at Best Western Durango Inn & Suites, responded to this reviewResponded August 1, 2018

We are so pleased to hear that we were a bright part of your trip and thank you for taking time to do a review. Brian will appreciate seeing his name on Trip Advisor and we will share your feedback with the rest of the staff. We hope to see you again soon but in the meantime, safe travels!

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Reviewed July 29, 2018

Staff was very helpful. Room was clean and nice.
I did feel it was a little overpriced for the level of room; however it could just be the area.
Other than that, everything else was perfect.
There was a great little Mexican restaurant next door and others not too far away.

  • Stayed: July 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank arthazer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Icaretwo, Owner at Best Western Durango Inn & Suites, responded to this reviewResponded July 30, 2018

Thank you for your review. We are thrilled that you enjoyed your stay and that our staff was friendly and the room was clean. We are not the newest and fanciest but definitely a value, in the area, during high season. We hope you enjoyed our expansive breakfast, wine happy hour and relaxed next to the pool as well. Safe travels and we hope to see you again soon.

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Reviewed July 25, 2018

Stayed in the family suite which slept eight of us. Very convenient and comfortable except for the pull out couch., Reasonable price. Great breakfast and we were able to enjoy eating it outside. Helpful and friendly staff

Stayed: July 2018
1  Thank Pennee R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Icaretwo, Owner at Best Western Durango Inn & Suites, responded to this reviewResponded July 25, 2018

THANK YOU! We are thrilled that you enjoyed your stay and had such a terrific time but most of all, thank you for choosing us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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