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All reviewscomplimentary winewaffleshot tubsofa bedgreat place to stayfree breakfastclose to downtownmesa verdebreakfast roombeds were comfortablenice roomfront desk staffwould stay here againshort driveroad tripin townmotel
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Reviewed September 13, 2017

My husband and I visited the beautiful southwest this past week. We had occasion to visit Durango, CO, in our travels, and we found this Best Western to be a very nice place to stay. This stay only served to enhance our visit to a beautiful area!

  • Stayed: September 2017, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
1  Thank EUNICE V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toriGolden, Owner at Best Western Durango Inn & Suites, responded to this reviewResponded September 15, 2017

Cannot wait to see you again!

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Reviewed September 10, 2017

Really good staff, check in and check out. Rooms were clean and fresh. Quality of breakfast was exceptional as was the breakfast attendant. Tables were wiped, choices refreshed. A lot of people had a good breakfast experience in a small room. The hotel is an older building that has been updated. This means bathrooms are small. The mattress in this room was not the best. That can easily be fixed. Overall, a good value because of the price and the staff.

  • Stayed: September 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western
Thank D9147KRharrys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toriGolden, Owner at Best Western Durango Inn & Suites, responded to this reviewResponded September 12, 2017

Oh dear! Thank you for your input on the mattress. We will check into that. I was not aware we had any beds that were sagging. We are thrilled you enjoyed your stay and look forward to seeing you again soon. By the way, our staff love it when they get recognized. They work hard and we are lucky to have them so THANK YOU!

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Reviewed September 8, 2017 via mobile

This BW Plus has comfortable sleeping rooms with great outdoor space for dogs. The front desk staff are very helpful "tour guides." Outdoor seating for breakfast is good, especially since indoor breakfast room is small. Manager serves complimentary wine each evening from 4-6 PM.

Stayed: September 2017, traveled with family
Thank EKCovan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toriGolden, Owner at Best Western Durango Inn & Suites, responded to this reviewResponded September 12, 2017

We are glad you enjoyed your stay. We are thrilled you were able to enjoy the back patio and that your 4 legged friend enjoyed as well. We serve wine in the summer season so we hope to see you back again! Thank you for choosing us !

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Reviewed September 4, 2017

We arrived on a busy Labor Day weekend and got the last room available, a smoking room, which we didn't want. Brian bent over backwards to get us a much better room for the next night, and he upgraded us to a suite.

  • Stayed: September 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Grimalkyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toriGolden, Owner at Best Western Durango Inn & Suites, responded to this reviewResponded September 5, 2017

You have no idea how excited Brian will be to see his name in lights! We are glad you enjoyed your stay once we got you out of the last room available....a smoking room.....Hope to see you again soon.

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Reviewed September 2, 2017 via mobile

We had one night in Durango and had not made any reservations, but found this place online and it was a lot cheaper than other hotels. We were very satisfied with our stay. Staff was very nice and helpful. We really enjoyed the patio area, very quiet and had beautiful flowers. It was very nice after a busy day. We would stay here again.

Stayed: September 2017
Thank Sherry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toriGolden, Owner at Best Western Durango Inn & Suites, responded to this reviewResponded September 5, 2017

We HOPE you will stay with us again. We look forward to seeing you and thank you for choosing us. We love that you appreciated our outdoor area. That is unique to all Durango and we are so glad you enjoyed. Safe travels.

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