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Best Western Durango Inn & Suites
Ranked #13 of 34 Hotels in Durango
Reviewed February 18, 2014

Great Value for the money. Close to all to do in Durango Co. Close to Ski Resorts. Loved shopping in down town Durango. Has an old time feel. The Breakfast Staff ( Debra) knows how to accommodate your needs.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Best Western
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goosealina, Manager at Best Western Durango Inn & Suites, responded to this reviewResponded February 25, 2014

Your feedback is greatly appreciated. Thank you so much. We feel lucky to have Deb on our staff. She helps make breakfast terrific. Hope to see you again soon and again...thank you!

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513 - 519 of 714 reviews

Reviewed February 2, 2014

We had an enjoyable stay. The staff were helpful especially in recommending a restaurant to eat which was excellent, and also advising that we book - Ken & Sues. It was crowded but not so that we couldn't hear each other speak. The motel room was comfortable, washing machines good. We're able to send faxes off from there successfully.

Stayed: January 2014
Thank Julie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goosealina, Manager at Best Western Durango Inn & Suites, responded to this reviewResponded February 25, 2014

Thank you so much for thaking the time to submit a review. We share your comments with our staff and they so much appreciate knowing when they have done something well. We hope to see you again soon!

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Reviewed January 26, 2014

We spent one night here and it was OK for what it was, although I thought it was a bit pricey for what we got, but isn't everything?
Our room was standard, the bathroom was tiny and the water temperature in the shower fluctuated.
It was a bit difficult to get the temperature in the room moderated as well.
The breakfast was part of the deal, and was also just standard, thought the scrambled eggs didn't look like eggs or egg beaters, I am not sure how they were made to look the way they did.
The staff was very friendly, and when we talked to the manager about the fluctuating water temperature, as my beau got a pretty bad dose of hot, hot water, he was sincere and did what he could.
Not sure I'd stay here again, as there are so many place in Durango, but this was OK for one night and the price.

  • Stayed: September 2013, traveled as a couple
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Thank kimmerb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goosealina, Manager at Best Western Durango Inn & Suites, responded to this reviewResponded January 28, 2014

Thank you so much for your review. We regret that you did not completely enjoy your stay. We were sorry to hear that someone in your party had fluctuating water temperature. That is frustrating, uncomfortable and dangerous. It was indeed an isolated incident that has been corrected. We have chosen to serve egg patties on our continental breakfast for many reasons, the greatest of which includes safe and healthy food handling, compared to other egg products. They are similar to what you might find in a fast food restaurant, on an egg muffin and can also be found in the frozen food section of your local grocer or Walmart. Indeed there are many places to stay in Durango but we sincerely hope that should you return to Durango and are looking for that extra value, you will consider us again. Looking forward to seeing you.

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Reviewed January 12, 2014

While the Best Western Durango location isn't quite in town (it's only a minute or two from where you want to be anyway) it is affordable and the staff and facilities are clean. The breakfast included the usual fair for the price. Eggs, sausage, orange/apple juice, coffee, tea, various muffins, waffles, fruits, etc... If you don't mind and incredibly short drive while saving money I'd head here.

  • Stayed: January 2014, traveled with friends
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Review collected in partnership with Best Western
Thank Dinard Jesse G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goosealina, Manager at Best Western Durango Inn & Suites, responded to this reviewResponded January 14, 2014

Thank you so much for your pointed comments. We are thrilled you enjoyed your stay. Indeed, for a short drive ( 1 mile) you can be in the heart of Durango yet some money that you can use to enjoy some of the terrific things to do, and amazing places to eat! We share your feedback with our housekeepers. They work hard so it is nice when they are recognized for their outstanding attention to detail. Thanks again and hope to see you soon.

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Reviewed January 2, 2014

Great hotel, stayed here 3 other times, Excellent customer service, great staff, rooms need to be remodel, breakfast food less than average. EZ location to town and skiing, Great parking, They keep the parking lot clean of snow, It was a nice stay, just wish they would remodel the rooms. I don't know who really eats from the free breakfast foods, I guess you get what you pay for. All in all, a great stay for the price.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Best Western
Thank Tamera K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goosealina, Manager at Best Western Durango Inn & Suites, responded to this reviewResponded January 4, 2014

Thank you so much for your feedback. We are thrilled you enjoyed your stay. However, we were disappointed to hear you did not enjoy our breakfast. With a wide spread of sweet breads, eggs, sausage, waffles, yogurt, fresh fruit and cereals, we sincerely hoped we had covered the "continental breakfast" gamut. We are sorry we let you down. Indeed, we have been remodeling. Most guestrooms have new carpet, granite countertops and new beds. Although we still have a few left to do, we should be done soon! Thanks again for the input and hope to see you again soon.

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Reviewed December 30, 2013

I really enjoyed my stay at this BW. The three queen rooms are wonderful, with separate rooms, pull-out, extra sink, and back door. I love a shower with a view! The rate was very reasonable for the space. The hotel appears to be in good order. One TV had a built in DVD player. Beds were perfect.

Breakfast really did have a little bit of everything, but I must suggest that they get rid of those terrible picante sauce packets. Please!

We lost WiFi in the morning, but I was told in no uncertain terms that they can get it fixed at any time if they know it's down. Front desk staff was very thorough.

Wish it were closer to downtown.

  • Stayed: December 2013, traveled with family
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1  Thank BlakKat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goosealina, Manager at Best Western Durango Inn & Suites, responded to this reviewResponded January 4, 2014

Picante packets GONE! Thank you for the suggestion! But more important, thank you for your review. We appreciate your suggestions and look forward to seeing you again soon. We are so glad you enjoyed your stay. Many thanks for your business.

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Reviewed December 29, 2013

I come to Durango often and will definitely stay here again. Very accommodating staff, spacious room, micro, frig, coffee/tea pot. Good breakfast, waffles, cereal, English muffins, yogurt, juice, sweet rolls, eggs, sausage.

Stayed: December 2013, traveled with family
Thank Mary ellen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goosealina, Manager at Best Western Durango Inn & Suites, responded to this reviewResponded January 4, 2014

Your comments are greatly appreciated. Thank you so much. We look forward to being of service to you again in the future. AND thank you for your business.

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Additional Information about Best Western Durango Inn & Suites

Address: 21382 Highway 160, Durango, CO 81303-6857
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Durango
#11 Romantic Hotel in Durango
Price Range: $85 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Durango Inn & Suites 2.5*
Number of rooms: 71
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Also Known As:
Best Western Durango Hotel Durango
Best Western Durango Inn And Suites
Durango Best Western

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