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“So FUN, Just Kept Adding Nights” 4 of 5 stars
Review of BEST WESTERN Durango Inn & Suites

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BEST WESTERN Durango Inn & Suites
Ranked #12 of 32 Hotels in Durango
Certificate of Excellence
Oklahoma City, Oklahoma
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“So FUN, Just Kept Adding Nights”
4 of 5 stars Reviewed October 7, 2013

We really enjoyed our stay, so much that we kept adding additional nights. We stayed in a suite that had a lot of room, two rooms, microwave and small refrigerator and separate A/C units for bedroom and living area. The breakfast could be better and it was the same for the entire stay. The staff, including the cleaning staff, were extremely nice, knowledgeable about the area and helpful. We would definitely stay here on our next visit.

Room Tip: We would recommend a suite close to the stairways.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank GDR_2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review, October 13, 2013
We are grateful for your review and equally thankful for the extension of your visit! We are thrilled you enjoyed your stay with us and although we have given careful thought to our breakfast offerings, we had not stopped to consider the monotony of items for a guest staying for an extended period of time. Thanks for the terrific input. We will consider this! Good point. Thank you for your comments on the staff and friendliness. They work very, very hard and are passionate about out guests. The so appreciate the recognition. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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549 reviews from our community

Traveler rating
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See reviews for
225
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Albuquerque, United States
2 reviews
4 of 5 stars Reviewed October 1, 2013

Within a half mile to the train station. Easy to enter and depart highway from and to the motel. Friendly and helpful staff. Excellent breakfast offerings. Clean and comfortable room with quality toiletries. Smallish counter space, but adequate. Quiet and accommodating parking areas. Nice lawn area in back in case you wanted to stroll or play outside. Didn't use the pool, but it looked nice. Sound travels a bit through the doors from the joining room. Laundry facilities are available. Good, safe-feeling place to stay.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Larry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review, October 13, 2013
We loved the details your provided in your review. Thank you so much. We are thankful you enjoyed your stay and hope we will see you again and often in our neck of the woods, and that your choice of lodging will continue to be the Best Western Durango Inn and Suites.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado, United States
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 29, 2013

No complaints about this hotel - clean, comfortable, convenient location and dog-friendly. Close to the train depot and the biggest dog park these travelers have ever seen! We will stay there again if we find ourselves back in Durango.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Vance K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review, October 13, 2013
Thank you so much for your review. We recognize it takes time and effort to provide feedback and we are grateful for your taking the time to do so. We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 24, 2013

We were traveling by motorcycle and had to call for directions. Dustin got us to the hotel and was sooo very pleasant to meet at the front desk. Loved this Best Western because it has a great Mexican Restaurant and a BAR! After 12 days of travel almost home to Denver this was an awesome break from the road.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank HeidiAnneSnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review, September 26, 2013
Thank you for taking the time to submit a review. Our staff appreciate, so much, when guests recognize their efforts and dedication to customer service and providing a terrific experience. We recognize that submitting input take time. Thank you. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, United States
1 review
5 of 5 stars Reviewed September 21, 2013

As member of Best Western, our room was upgraded the moment we walked in by a kind, courteous and professional gentleman named Dustin. The level of his customer service is not only reminiscent of, but surpasses that of an era long since gone. They are located next door to a descent restaurant. In addition, they have a large, 12 person spa that was extremely relaxing. The rooms were clean and the bed was comfortable. We had a balcony that afforded us the opportunity to enjoy the cool night air. I would definitely stay there again.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review, September 23, 2013
Thank you for your review. We are glad you enjoyed your stay. We will share your comments with Dustin. We feel very fortunate to have him on our staff. We truly goes above and beyond to take good care of our guests. In addition, we will share you feedback with housekeeping as well. They enjoy knowing that their efforts are appreciated. We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pueblo Colorado
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 21, 2013

This is an older motel, but has been upgraded as much as possible. The room was quiet even though it is located on the highway that goes to Mesa Verde and is really busy. The motel has surprisingly nice grounds in the back with a patio near the hot tub which is also a nice place to eat breakfast. Location is easily accessible to historic downtown.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank BerthaB42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review, September 23, 2013
We are thrilled you enjoyed your stay. Thank you for taking the time to submit a review. We are glad you enjoyed the grounds. It is something that sets us apart from others. Thank you so much for your feedback. We are hoping to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 21, 2013

Dustin, the night manager, was very helpful in arranging our stay and recommending a place to eat. He recommended a Himalayan restaurant that was superb. He also made our stay ij the hotel extremely comfortable.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Henry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review, September 23, 2013
We are so grateful for your input and recognition. Dustin works hard at what he does and we are so thankful to have him on staff. We look forward to seeing you again. Thank you for taking the time to submit this valuable review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Durango Inn & Suites

Property: BEST WESTERN Durango Inn & Suites
Address: 21382 US Hwy 160 W, Durango, CO 81301-6857
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Durango
#13 Family Hotel in Durango
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Durango Inn & Suites 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Best Western Durango Inn And Suites
Best Western Durango Hotel Durango
Durango Best Western

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