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“Absolutely got what we paid for!”

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Spanish Trails Inn and Suites
Ranked #32 of 33 Hotels in Durango
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Absolutely got what we paid for!”
Reviewed June 19, 2013

After reading several unfavorable reviews on this property, I must admit we were somewhat skeptical of renting a room there. Fears were totally unfounded. Room was clean, beds were comfortable, air conditioning, shower and refrigerator worked well...no complaints whatsoever. There are few things in this world that are "perfect". We have come to the conclusion that there are a lot of "glass half empty" people out there with too much time on their hands. Thanks for the good nights rest!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Finley14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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107 reviews from our community

Traveler rating
    7
    22
    38
    15
    25
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22
48
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 17, 2013

I came through town from Phoenix last week. Many other hotels were full or much too expensive. The Spanish Trails was wonderful and all you could expect for the reasonable price. The staff were very friendly. The trolly station was right outside the hotel, which went downtown and up to the college. The entire experience was pleasant and I will most definitely return.

  • Stayed June 2013, traveled solo
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
3 Thank Morris3363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level 5 Contributor
54 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 4, 2013

My wife and daughter were traveling through the area and had to take what was available. This place was cheap and you get what you pay for.

It had a toilet (as opposed to an outhouse, if any of you remember what that was), hot and cold water, a TV, and lights.

Not much more can be said.

Room Tip: Only if you have to.
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chuck R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Durango hotels

Colorado Springs, Colorado, United States
Level 5 Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 19, 2013 via mobile

Theory desk clerk was helpful. First room was too noisy and too busy with long term tena.nts. I was moved to a nicer much quieter room. The front window was nearly falling out. No security whatsoever here was scary. Hot water was very slow. Heat was not good. I would not recommend this motel to anyone. It is large has many rooms some with long term tenants. This motel needs a complete makeover remodel improvements. It is old dirty not well maintained. Nice location across from city market. This place is very busy people all around dogs around. Noisy from highway 550 all day.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charles H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Netherlands
Level 6 Contributor
84 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed September 18, 2012 via mobile

If you are on a budget, or sometimes just don't care where you sleep: this is your choice. We were on our way through and ended up in Durango. Checked various hotels on the Main Ave. and decided to go for this one.

The 6 other hotels we asked were all $120/150 for a double queen, and with $59 this room was a bargain.

And yes, the stairs are rusty, the rooms are outdated and the hotel needs a make-over. But it is not as bad as some reviews say.

City Market and lots of shops/restaurants are within walking distance. WiFi worked OK. Good value for the price.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lucas5915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bisbee, Arizona
Level 5 Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 10, 2012

This motel is a combination of a number of motels put together to make up the Spanish Trails Inn. This property aims for the low price only traveler in a town like Durango where rooms run a little pricey because tourism is their economy. The rooms were dark, tired, and in dyer need of help. This motel offers nothing other than a secure place to lay your head to save you $20.00 a night from other rooms around the neighborhood. I'd check around before settling on this place. At least it isn't scary.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tcanyoncurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southwestmama55, Manager at Spanish Trails Inn and Suites, responded to this review, September 12, 2012
Spanish Trails does not pretend to be a chain hotel with fancy amenities. We offer clean rooms
for a budget price. Our rates are usually at least 50% of what the well-known chain hotels are offering.
Most of our guests realize this when they check other rates and are very happy to spend less on their hotel so they can spend their vacation money on doing the fun things Durango has
to offer them.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wichita Falls, Texas
Level 6 Contributor
133 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed August 2, 2012

With tax we were charged over $86 for our room and it was pretty awful. I had booked over the phone based on some positive reviews I saw on this place and I really wished I hadn't made reservations there. When I checked in the the man at the desk did not act overly glad to see me/a guest walk in. He did offer to let me see the room and I should have turned it down and looked elsewhere for a room, but we were in town on medical stuff & I was simply too exhausted to go find another place. I asked the desk clerk if they had a problem with break-ins and crime and he said no break-ins, but some crime...when I pressed him about the crimes he said mostly just drunks on the property. So, the room was old and dingy, didn't have a phone or a coffee maker (even though I was specifically told on the phone that the rooms had coffee makers). Before we left in the morning I asked the lady at the desk about the coffee makers and she said they have never had them (which means the person I rsvp'd with lied to me) It cost 25 cents for ice, but the ice machine looked pretty "iffy" and not too clean, so we didn't try it out. The inn is situated on a very busy/loud intersection. The grounds are semi-groomed with cigarette butts thrown in all the planters. It looked like what used to be a pool or jacuzzi had been filled in wit cement and painter red. When I went out to my car in the morning the hood had ashes all over it from the people upstairs sitting in front of their rooms and smoking and flicking their ashes over the railing onto the cars parked below. At least my car hadn't been broken into! There was internet but the check-in clerk didn't give me the security code he was supposed to have given me. When I went to the office to ask about the code there was a young man/college guy working the desk and he was much friendlier and he apologized for my not having it at check in. This place rents out efficiency apartments so the people who live there were hanging out with their friends in the parking lot so it felt a bit less secure than I like in a hotel. The bathroom was very small and was old and had mold around the edges of the shower, etc. I have stayed in all kinds of places all over the world and this one was one of the worst. I don't need big and fancy, and I love getting rooms at locally owned, non-chain lodging, but this place was too far below my standards and what I expected from both the pictures and reviews. I expect cleanliness, safety/security, and the basic amenities, and Spanish Trails failed on all counts. I will say there was a towel for each of us (3) and one extra, so that was a nice surprise in light of all it didn't have. In the morning I talked to 2 older couples who said they had stayed there before and the rooms thery were given were nicer the first time. There seemed to be several other older couple that seemed to be middle class or above staying at this place and none of them seemed very happy with it, but I didn't go into details with them about it. I feel bad for having to give this lodging such a horrible review, but they earned it.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank HappyTexastravelmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southwestmama55, Manager at Spanish Trails Inn and Suites, responded to this review, August 6, 2012
These guests were very picky and high maintenance from the time they checked in to check-out.
At $86.00 our hotel is a BARGAIN this time of year - other hotels in the area are charging upwards of twice as much for not much more. Our hotel is a budget hotel - we have not had any complaints of uncleanliness or poor service for many months. We have strived to accommodate our guests above their expectations and succeed in most instances. As for the traffic noise - most of the Durango hotels are located on the main drag as are most resort towns' hotels.
I am sorry these guests feel they were not satisifed but with 77 rooms being full nearly every night, you are bound to deal with a disgruntled guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Spanish Trails Inn and Suites

Property: Spanish Trails Inn and Suites
Address: 3141 Main Ave, Durango, CO 81301-4246
Location: United States > Colorado > Durango
Amenities:
Hotel Style:
Ranked #32 of 33 Hotels in Durango
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Spanish Trails Inn and Suites 1.5*
Number of rooms: 76
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Also Known As:
Spanish Trails Hotel

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