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“Trip to Durango” 5 of 5 bubbles
Review of Homewood Suites by Hilton Durango

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Homewood Suites by Hilton Durango
Ranked #1 of 33 Hotels in Durango
Certificate of Excellence
GreenLeadersSilver level
Kingwood, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Trip to Durango”
5 of 5 bubbles Reviewed November 3, 2013

We were so happy to find out that Homewood Suites had opened in one of our favorite travel destinations, Durango, CO. We only stayed one night, but next trip, we will stay longer. We were extremely impressed with everything about this hotel. It is beautiful, modern, and upscale. The location is great, and the hotel is quiet because it is not right next to a busy highway. Beautiful view of the mountains or city from the rooms. The breakfast experience was outstanding. Food presentation was beautiful and conveniently arranged on the buffet. The staff, including the sales manager, were all busy and graciously engaged with guests. Every time we return to Durango we will be staying at Homewood Suites by Hilton of Durango!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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555 reviews from our community

Traveler rating
    423
    93
    25
    6
    8
See reviews for
262
135
25
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Cliveden, United Kingdom
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed October 31, 2013

Ease and friendliness at the check-in. Very comfortable and new room with excellent amenities--TVs, wireless internet, comfortable furniture and beds. Bathroom areas are attractive and functional. Quick and pleasant check-out. Parking was very convenient.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Robert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, United States
1 review
5 of 5 bubbles Reviewed October 24, 2013

Brand new hotel, everything worked great, staff was well trained & efficient. Breakfast was fresh, more than what I expected - everything was clean, comfortable, and overall excellent stay. I will definitely be back during my next business trip.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed October 21, 2013

When prices are reasonable we usually stay at the Doubletree, so for a change we decided to give the new Homewood Suites a try. Very nice, new, modern, clean hotel with mostly outstanding staff (I did take umbrage with the Weds. night dinner crew who were very interested in talking only to each other). The rooms were sized and appointed well. Breakfast consisted of cereal, yogurt. breads and whole fruits (bananas and apples). The hot offerings rotated on the three days we were there - hot trays of flavored scrambled eggs, bacon or sausage, waffles, oatmeal and biscuits and gravy, The coffee was outstanding. We ate two dinners there - one a wonderful oriental style salad and tomato basil soup, the second a much less satisfying meatball sandwich with potato wedges (tho the cucumber tomato salad was quite good). The complimentary beer and wine offerings were well received by the drinkers in the family.

The downsides of the hotel for us were: no view to speak of from any room (the charming front desk person took us to three rooms and we couldn't find a view from any of them), much of the furniture in the rooms and the public areas is too deep seated to be comfortable, the design of the bathroom sink area is such that it is wide open to the bedroom (no privacy at all), and (trite, I know) I could not get used to the taste of the cucumber flavored water that was offered in the lobby and with meals. The location is a couple of miles from town, and not much in the way of walking areas is available.

I think this hotel is very well suited for families and business people who want a nice hotel and quick, easy meals. If you are looking for views, walkability, and better food my vote is for the Doubletree.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank s s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt B, General Manager at Homewood Suites by Hilton Durango, responded to this review, October 29, 2013
Thank you very much for taking the time in your response on Trip Advisor. We very much like to hear where our guests are satisfied, but even more so, where they can see needed improvement. Your response helps us to pinpoint areas we can always improve to provide the best hospitality experience in Durango. Thank you for your comments regarding issues such your preferences on water, meals and the concern over our Wednesday evening staff. We are now providing an option on water for guests who would not prefer cucumber water. We apologize for your Wednesday evening experience with our service. We wish to have as much interaction and time with our guests during their meals, and we need to know where we can do better! Your comments are very helpful for us as a new property to know where we can fine-tune our service. We were delighted with your stay, and we look forward to your future Homewood Suites by Hilton-Durango experience!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
1 review
5 of 5 bubbles Reviewed October 16, 2013

I stayed at this hotel for almost 2 weeks the end of August/beginning of September this year. The staff was terrific. I expected the place to be clean because it is brand new, but I had not stayed in this Hilton chain before and was pleased with the breakfast and dinner offerings, and the exceptional above and beyond service. The cook even gave me homemade muffins to take to the nursing staff at the hospital when my daughter had her baby!! The rooms are beautiful and the kitchen was appropriately stocked so that you could actually fix a real meal with real cookware- not just heat up food in the microwave. This IS highend and because of summer, was a little pricey, so I doubt I would do another longterm stay during the summer. I noticed the rates dropped significantly after Labor Day. But I highly recommend this hotel to everyone, as it is definitely a quality home away from home, with easy access to the community services and activities and accommodating staff.

  • Stayed August 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TessDavey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, MS
2 reviews
5 of 5 bubbles Reviewed October 14, 2013

This Hotel was 57 days old when we arrived. They are doing a great job!! Staff was friendly, helpful, and professional. Place was clean and fresh. Rooms comfortable and good size. We were upgraded at no extra cost for no apparent reason. Will stay here again!

  • Stayed October 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank xxaabb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Forks, North Dakota
1 review
5 of 5 bubbles Reviewed October 14, 2013 via mobile

This is the nicest hotel I have stayed at in Durango. It was recently built so it is exceptionally clean. Rooms are comfortable and quite. Dinner and breakfast are served each day. Good location, close to shopping and close to the airport. Highly recommended!

Stayed October 2013, traveled on business
Helpful?
Thank WisciCheese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Durango

Property: Homewood Suites by Hilton Durango
Address: 15 Girard St, Durango, CO 81303-7938
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 33 Hotels in Durango
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Durango 3*
Number of rooms: 78
Reservation Options:
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