My friend and I stayed two nights before heading home. Unfortunately 5 min before we got to the hotel I realized I had left my snowboard behind in Telluride. We were debating if I should drive back and get it as we had one day left. The girl at the front desk overheard the conversation and took action for me. She called the store that was holding it for me, I called immediately. She then tried calling several people to check if anyone was driving back and could possibly bring it. After a few attempts I just decided to ship it home. She called and set everything up for me.
Big thanks to Paige for jumping in and helping!
The rest of the hotel is great. Very new. Indoor hotub and pool. Restaurant attached.
We enjoyed our stay and Paige started it off great with her customer service!
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Hotel & Suites Durango Central. Opened in 2013, we are Durango's newest full service hotel. Our 100% non-smoking property has all the amenities you need for business or family travel. Our attached restaurant, Westside Pub & Grill, serves cooked to order breakfast, lunch, dinner and drink specials. Conveniently located off Hwy 160 West, we are minutes from downtown. Be sure to visit Southwest Colorado and enjoy Durango with us! ... more less
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