The hotel is very friendly and really provides good customer service. There is plenty of parking in front of the hotel. The rooms are basic but no different than most modern business style hotels. The beds and pillows are comfortable and there is plenty of work space and receptacles to work comfortably. The room has a refrigerator and plenty of closet space with hangers. The bathroom has nice fixtures and good water pressure. The restaurant is a sports bar and grill. The food is basic American, but the NY Strip Steak was as good as an upscale steak house. The mashed potatoes were lumpy and inedible. Also, the pool is indoor and heated and with a nice jacuzzi for relaxing. But most of all, I would like to compliment Kayla at the Front Desk who went above and beyond to deliver us to the Durango Mountain Ski Resort at no extra charge. She also met us at the end of the day. Considering the distance, this extra customer service will not be forgotten, and we would return to this hotel in the future. Great for business and tourists!!!!
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Hotel & Suites Durango Central. Opened in 2013, we are Durango's newest full service hotel. Our 100% non-smoking property has all the amenities you need for business or family travel. Our attached restaurant, Westside Pub & Grill, serves cooked to order breakfast, lunch, dinner and drink specials. Conveniently located off Hwy 160 West, we are minutes from downtown. Be sure to visit Southwest Colorado and enjoy Durango with us! ... more less
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