I attended the opening night of "The Dame of Durango" with about 80 other conference-goers. The two-hour show was tremendous; a combination of melodrama and vaudeville where you are encouraged to boo and hiss at the villains and cheer the heroes. The cast of three males and eight females keeps you entertained throughout the evening. The problem was with the wait staff. They come around to take your order before the show and during intermission, but many in our group never received their orders. One poor gentleman placed an order for his table and ended up going to the bar to see why it had never been delivered. He picked it up there and paid cash. Later, the waitress came around and dropped off a bill at his table. He assumed it was just a receipt. The waitress returned 10 minutes later (during Act II) and demanded payment. He explained that it had already been paid for, but she insisted that he take it up with the manager. So he had to leave the show and argue with the manager. The bartender had gone home for the evening and couldn't vouch for our friend. When our friend pointed out that his party wouldn't have received their drinks unless they had been paid for, the manager relented and let him return to the show (without an apology). Needless to say, he was fuming and the theatre experience was ruined for him. I am sure the theatre will get these issues straightened out, as it was opening night for everyone.
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