I wasn't sure if the General Palmer was going to have the modern conveniences, but it delivered. Our room was in the "Palace Wing" which isn't in the same building as the General Palmer, it's across the parking lot in another historic building. But that meant we could park even closer to our room and could watch people walking into the train station in the morning. The bed was soft yet supportive. The style of the hotel seems geared toward senior citizens and since we are in our twenties we stuck out a bit. The lobby is brimming with teddybears and there is a teddybear in each room. There are dried flowers throughout the room and a brass bedframe. Nevertheless, the furniture has character and quality which reflects the Victorian era of the hotel. They have an informative welcome packet and magazines with restaurants and activities in Durango. The continental breakfast was a highlight with its warm muffins, fresh orange juice, oatmeal, hot coffee, and above all plently of everything. Minor drawbacks were that the knobs on the shower were reversed (the H knob was actually cold water and the C was hot). Also there was very little space for keeping things in the bathroom, just a shelf that was already covered with standard hotel provisions. All told, the General Palmer Hotel is a lovely place to stay when in Durango.