I got a call from a Durango lawyer who said I had posted "inflammatory" comments about Outlaw on TripAdvisor and that their policy is to give people "a chance to reconsider their comments, and that they will pursue civil action." I hadn't made any post on TripAdvisor. I checked TripAdvisor and found the comment that I'm sure prompted the call from their attorney. The poster's name had the last initial as my last name. I had written Outlaw a polite email listing my complaints, asked for a refund and gave them my phone number. Apparently they assumed because of the last initial that the poster was my wife so they gave my number to their lawyer to call me with a threat. That's the only response I received from them. No reply to my email or a call to discuss my complaints. I wish I had read TripAdvisor before taking this tour. We had all the same problems as the people who posted about getting a crappy Pinzgauer instead of a Jeep or Hummer, didn't do the advertised tour, etc. Now I can add a legal threat to our bad experience. Avoid this company.
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