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“Bad Experience”

Diamond Belle Saloon
Ranked #6 of 196 Restaurants in Durango
Certificate of Excellence
Price range: $5 - $15
Cuisines: American, Southwestern
More restaurant details
Restaurant details
Good for: Bar scene
Dining options: Dinner, Lunch, Late Night, Breakfast, Reservations
Description: Take a Step Back in Time... the Diamond Belle Saloon takes you back to the late 1880s, saloon girls and bartenders dressed in period outfits. Live music every night of the week and live gunfights Mondays, Wednesdays, and Fridays during the summer months.
Naples, Florida, United States
Level 3 Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Bad Experience”
Reviewed September 21, 2013

There is much history about the Diamond Belle Saloon. The other day my wife and I had to wait about one hour for our order. We ordered 2 hamburgers and French fries. My wife asked for certain things on the side and I asked for mine to be done medium rare. Well, after waiting so long the 2 burgers were nothing near what we ordered. My wife's included everything on it including things she didn't request. Mine was burnt to a crisp. We notified the waitress who in turn sent over the owner to our table. She apologized and said she would take 20% off the food portion of our bill, which she did. We don't look for excuses or discounts, all we want is what we ordered.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
1 Thank Woody G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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859 reviews from our community

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Rating summary
Date | Rating
  • Danish first
  • Dutch first
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English first
Lakewood, Ohio, United States
Level 5 Contributor
79 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
Reviewed September 17, 2013

A great old building with a gun fight show to boot. My food (salmon) was prepared well and was quite tasty. They serve huge burgers but make sure its cooked. My boyfriend had to ask them for a new burger because it was quite raw inside (they were quick to accommodate and the second was cooked just right). If you like your burgers medium you might ask them to cook it to medium well.
We were right by the action once the gunfight show started and spilled out into the street outside
the window by our table.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank Mary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Level 3 Contributor
13 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Refused to seat a single woman traveler at a table?”
Reviewed September 15, 2013

I felt compelled to start writing trip advisor reviews after my experience at this restaurant on a recent trip to Durango in August. I chose this restaurant as a history buff for the atmosphere and walked in. I understand that they were busy. I was offered the last seat at the bar but it was filled with men and I did not feel comfortable plus I don't drink. I offered to wait for a table and was told to wait in the lobby for about 15 minutes, While I was there - the hostess returned to me and said "We don't really sit single people. There is a older couple who agreed to have you sit with them. I am shy and would never be comfortable with this arrangement. I declined and left the restaurant. In almost 3 years of travelling all over the country for work from one coast to another this has NEVER happened to me before and I eat out at all classes of restaurants during all times of the day at least 3 days/week. I hope the managers review this comment as the experience completely ruined my trip to Durango:(

  • Visited August 2013
    • Service
1 Thank caztrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico, United States
Level 1 Contributor
3 reviews
“Best Burger in Years”
Reviewed September 11, 2013

The restaurant was fun and lively. Excellent service and the combo of meats they use to make the burgers are outstanding. Also, excellent calamari app. Would recommend for atmosphere and the ragtime piano player was very good and a fun sing along.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level 5 Contributor
90 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Festive Atmosphere”
Reviewed September 3, 2013

The food was decent but it was the atmosphere that was really neat. An authentic saloon with a live piano player, you feel like you just stepped into the past. A must stop in even for just a drink.

Visited August 2013
Thank Donna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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